Menu
For Business Write a review File a complaint
Whirlpool

Whirlpool review: Refrigerator

D
Author of the review
11:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased a new whirlpool refrigerator April 2022 Model # Wrf7SDHZ03 in Oct 2023 the compressor stopped working! I called for repair and waited two weeks for someone to come out. I contacted Whirlpool to explain that I was in the middle of selling my home and needed to have this doing as quickly as possible. I was asked to just be patient and wait, which I did! The repair was made to the compressor 5 days before my closing date, and it did not fix the problem! I was informed that it is common for the condenser to go out after a compressor failure and that could be another 7 to 10 days just for the part. After much research and so many other people with this compressor failure it suggested a manufacturing defect! I had no other alternative but to scrap the refrigerator and purchase a new one so I will be able to close my house on time. In good faith, I waited as asked for the repair. I feel that Whirlpool needs to reimburse me for the cost of a new refrigerator, or at least offered to replace the existing one after unable to be repaired in a timely manner.

Claimed loss: $2,100 for new refrigerator $125.00 service call and $250.00 in loss of food.

Desired outcome: Please refund me for all expenses that I had to incur.

0 comments
Add a comment

More Whirlpool reviews & complaints

Whirlpool - product is junk, they don't honor warranty and the customer service sucks! 258
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Whirlpool - defective clothes washers 84
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Whirlpool - beware of best buy during the christmas holiday! 284
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Whirlpool - whirlpool refrigerator found defective! 59
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Whirlpool - wpw 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Whirlpool - whirlpool dryer handle!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Whirlpool - not working due to many drawback 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Whirlpool Contacts

  2. Whirlpool phone numbers
    +1 (269) 923-5000
    +1 (269) 923-5000
    Click up if you have successfully reached Whirlpool by calling +1 (269) 923-5000 phone number 0 0 users reported that they have successfully reached Whirlpool by calling +1 (269) 923-5000 phone number Click down if you have unsuccessfully reached Whirlpool by calling +1 (269) 923-5000 phone number 0 0 users reported that they have UNsuccessfully reached Whirlpool by calling +1 (269) 923-5000 phone number
    Head Office
    +39 283 7151
    +39 283 7151
    Click up if you have successfully reached Whirlpool by calling +39 283 7151 phone number 2 2 users reported that they have successfully reached Whirlpool by calling +39 283 7151 phone number Click down if you have unsuccessfully reached Whirlpool by calling +39 283 7151 phone number 1 1 users reported that they have UNsuccessfully reached Whirlpool by calling +39 283 7151 phone number
    33%
    Confidence score
    Europe, Middle East & Africa
    +86 216 169 2999
    +86 216 169 2999
    Click up if you have successfully reached Whirlpool by calling +86 216 169 2999 phone number 2 2 users reported that they have successfully reached Whirlpool by calling +86 216 169 2999 phone number Click down if you have unsuccessfully reached Whirlpool by calling +86 216 169 2999 phone number 1 1 users reported that they have UNsuccessfully reached Whirlpool by calling +86 216 169 2999 phone number
    33%
    Confidence score
    Asia
    +55 113 566 1000
    +55 113 566 1000
    Click up if you have successfully reached Whirlpool by calling +55 113 566 1000 phone number 2 2 users reported that they have successfully reached Whirlpool by calling +55 113 566 1000 phone number Click down if you have unsuccessfully reached Whirlpool by calling +55 113 566 1000 phone number 1 1 users reported that they have UNsuccessfully reached Whirlpool by calling +55 113 566 1000 phone number
    33%
    Confidence score
    Latin America
    +1 (866) 698-2538
    +1 (866) 698-2538
    Click up if you have successfully reached Whirlpool by calling +1 (866) 698-2538 phone number 1 1 users reported that they have successfully reached Whirlpool by calling +1 (866) 698-2538 phone number Click down if you have unsuccessfully reached Whirlpool by calling +1 (866) 698-2538 phone number 1 1 users reported that they have UNsuccessfully reached Whirlpool by calling +1 (866) 698-2538 phone number
    US Customer Service
    +1 (800) 807-6777
    +1 (800) 807-6777
    Click up if you have successfully reached Whirlpool by calling +1 (800) 807-6777 phone number 0 0 users reported that they have successfully reached Whirlpool by calling +1 (800) 807-6777 phone number Click down if you have unsuccessfully reached Whirlpool by calling +1 (800) 807-6777 phone number 0 0 users reported that they have UNsuccessfully reached Whirlpool by calling +1 (800) 807-6777 phone number
    Canada Customer Service
    More phone numbers
  3. Whirlpool emails
  4. Whirlpool address
    2000 N. M-63, Benton Harbor, Michigan, 49022, United States
  5. Whirlpool social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Whirlpool contacts
Whirlpool Category
Whirlpool is ranked 4 among 369 companies in the Appliances category