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Whirlpool

Whirlpool review: Refrigerator

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11:02 am EDT
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I purchased a new whirlpool refrigerator April 2022 Model # Wrf7SDHZ03 in Oct 2023 the compressor stopped working! I called for repair and waited two weeks for someone to come out. I contacted Whirlpool to explain that I was in the middle of selling my home and needed to have this doing as quickly as possible. I was asked to just be patient and wait, which I did! The repair was made to the compressor 5 days before my closing date, and it did not fix the problem! I was informed that it is common for the condenser to go out after a compressor failure and that could be another 7 to 10 days just for the part. After much research and so many other people with this compressor failure it suggested a manufacturing defect! I had no other alternative but to scrap the refrigerator and purchase a new one so I will be able to close my house on time. In good faith, I waited as asked for the repair. I feel that Whirlpool needs to reimburse me for the cost of a new refrigerator, or at least offered to replace the existing one after unable to be repaired in a timely manner.

Claimed loss: $2,100 for new refrigerator $125.00 service call and $250.00 in loss of food.

Desired outcome: Please refund me for all expenses that I had to incur.

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  1. Whirlpool Contacts

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