Whirlpool review: Refrigerator

Purchased a $4K kitchen aid refrigerator in 2021. Ice make went out in mid 2022. Had the ice maker replaced, had the water supply valve replaced twice and the appliance still doesn't make ice or dispense water. 5 months later I was told I can purchase an extended warranty through a subcontractor repair company for a monthly fee, that can be cancelled at anytime! Didn't make much sense to purchase an after the fact warranty only to be cancelled if the repair was successful. Reluctantly I did and that's when the fun started. All the information provided by Whirlpool's customer service was incorrect such as timely repairs and replacement of like goods if repairs are not successful and the fees for this "magical" warranty doubled with a one year minimum contract.

We had a Samsung refrigerator for 16 years prior to making this awful purchase.

No one has been able to figure out what is wrong with this unit, but I did. It is a defective product and I will never purchase any of their appliances again! I strongly recommend staying away from fancy looking pieces of junk disguised as reliable appliances.