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Whirlpool review: Save your money for a better product

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6:08 pm EDT
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Ordered a stainless French Door style refrigerator with ice and water on the outside left door. Due to delivery problems (which were eventually corrected) this refrigerator had to be replaced and all was well except for a noisy fan motor, until now. I just went to change out the ice and water filter only to discover that the filter number in the refrigerators book is NOT the correct filter (only found out about the wrong filter after I purchased new filters using the displayed number. Now the fun begins when I called Home Depot. They told me that they do not even have the correct filter and I would have to contact Whirlpool directly. I did that only to find out that the correct filter was only available from the Whirlpool web site at $59.99 each. That is an exceptionally expensive proprietary water filter. Had I known that it was proprietary, I never would have purchased a Whirlpool product and this was one of four kitchen appliances purchased at the same time. The Whirlpool customer care person told me that the correct water filter was not even available at all until February or March of 2024. The appliances were purchased in November of 2023.

Recommendation: Stay away from Maytag (which also gave us problems a year ago) or Whirlpool. Their customer care is non existant.

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  1. Whirlpool Contacts

  2. Whirlpool phone numbers
    +1 (269) 923-5000
    +1 (269) 923-5000
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    Head Office
    +39 283 7151
    +39 283 7151
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    33%
    Confidence score
    Europe, Middle East & Africa
    +86 216 169 2999
    +86 216 169 2999
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    33%
    Confidence score
    Asia
    +55 113 566 1000
    +55 113 566 1000
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    33%
    Confidence score
    Latin America
    +1 (866) 698-2538
    +1 (866) 698-2538
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    US Customer Service
    +1 (800) 807-6777
    +1 (800) 807-6777
    Click up if you have successfully reached Whirlpool by calling +1 (800) 807-6777 phone number 0 0 users reported that they have successfully reached Whirlpool by calling +1 (800) 807-6777 phone number Click down if you have unsuccessfully reached Whirlpool by calling +1 (800) 807-6777 phone number 0 0 users reported that they have UNsuccessfully reached Whirlpool by calling +1 (800) 807-6777 phone number
    Canada Customer Service
    More phone numbers
  3. Whirlpool emails
  4. Whirlpool address
    2000 N. M-63, Benton Harbor, Michigan, 49022, United States
  5. Whirlpool social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 12, 2024
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