Whirlpool review: Whirlpool Intellifresh convertible refrigerator

This is the fourth year after I bought my refrigerator. There is a major design flaw with this model.

I have already done two services, paying hefty amounts as service charge, and for part replacement. The technician advised me that I have to buy extended warranty from Whirlpool for next three years. The reason is that these models have been reporting too many complaints due to its heavy dependence on circuit boards. The moisture from the fan set in the freezer had caused a short circuit in one of the boards in my case.

I had to pay more than 5000. An extended warranty for three years would cost me another 3500. I don’t understand why am I required to pay for a design fault at Whirlpool’s end. My refrigerator is not a cheap one, I had paid through my nose for it. It cost me 30,000 four years back.

Should a corporate not show more responsibility towards its customers? The Panasonic refrigerator that I had got for my mom at the same time is working super well in comparison. People, always do your homework well if you ever go with Whirlpool.