Wish
Reviews and Complaints

Everything I have ordered off that site either didn't work, was to small or wrong. The boots I received yesterday looked nothing like the pictures and are paper thin. The clothes say they are a certain size but are actually to small. Then when you request a refund they want you to pay for shipping the item back. Why is it when you have a question for wish you always have to take a picture of the item. I'm trying to cancel the order I have placed and they want me wait until I receive everything. Why so I have to pay for shipping it back?

I'm writhing on behave of my mother who ordered a pair of your magnified glasses to go over her glasses, which were ordered in jan. 2017.
Her visa was charged the $11.00 dollars. Ca but the product was never received. Could you please look into this further for this is our second e-mail.

Her is here name
Olive belanger
Box 51
Foleyet on
P0m1t0
[protected]
If you need to speak to her.
Look forward to hearing fr you

I made quite a large order from Wish on December 9, 2016. At first I thought they were going to straighten things out, but obviously I was wrong. I got hold of them 2 or 3 times, talked to a man named Kenneth. He seemed very nice & helpful, said he would get it all straightened out. So I waited & I waited, no response from anyone after that. I have been trying to get in contact with anyone from Wish to no avail. I don'the know what to do from here. I feel like I have been ripped off. I am very angry & upset. I told that Kenneth over & over about which items I never recieved. I really thought he was going to help me get my items, but here it is, March 1, 2017 & I still haven'the recieved a refund or the items. I really hope you can help me. I don'the care if I get a refund or my items. I would just really like to conclude this problem one way or the other.
Thank you, Robin Pipkin

I contacted www.wish.com by email as you have no other option to discuss complaint with wish.com. Just like so many others they do not give a damn. They told me i ordered the design i got. But I actually did not. On the order page it asks for size option. So I clicked on 8 for the largest cup size in cupcake cups size. They claim, that is the design. Well it clearly states size not design.
Then they said they will not pay for return shipping. I will have to pay for that. I read through every review on this item just a few minutes ago. And many others having this same issue. So now I like so many others paid and have a product we did not want and cannot use. Or it will cost us even more money to return it to them. Why is it we cannot speak live on the phone to customer service? Just through email messages? This company is very fraudulent and must be brought to justice somehow.

I haven't received my order yet from wish & it was supposed to be delivered on feb. 21st, 2017.. Can you please help me to find out what's going on with my order? Why i haven't received it yet & I'm not getting any email or notifications about it in my account or my email at all. Also i can't get in my wish account too & I had to make another account to see if i can recover my old account but it wasn't helpful at all. I really would like to know what happened to my orders and how can i get into my wish account? Thank you

I haven't received a shirt I purchased in January, and when I go to order history it doesn't show the order. Therefore, I can't request a refund for not receiving the product. I have tried contacting WISH via phone, website and now this. I'm hoping that this will help me resolve the situation and issue that has occurred. Thank you for your time and looking forward to hearing from you.

Order number 5806bfb1fc9474d23e6d5cb6

I ordered these light fittings in October 2016. I paid a total of £36.

My status in my order history shows still in transit. Today's date is 28 Feb 2017. I have been refused a refund by customer services. Therefore I have no option now to contact UK training standards. In order for me to do this I have to report the issue to the Metropolitan police. Once a crime never miner is issued I can process this to the small claims court. Where additional charges will be added to my refund when I get it. As UK law does not allow a company to take funds and neither post/deliver nor refund. You can put whatever you wish in you T&C, but this does not over ride law.
I have to give you 10 days notice of court action so you can send a defence. So I hear by give you until the 11th March 2017 to respond to this notice. If in which case I have not heard from you with a acceptable solution I shall continue with my said course of action.
Regards
Richard Fairbrother.

I am being charged for everything, and not receiving anything. Orders were placed back in August and its almost March and I am still waiting for almost everything. I want either everything refunded, money back. They are ripping off many people, taking hundreds of dollars from people and getting away with it. I would like this to be solved because they are stealing our money, when they should be shipping out our orders.

Order an item it arrived in time but was of very poor quality, requested a refund but in order to get refund I need to send the item back, but they won't email me the return slip... I need a refund asap... send return slip or refund, or at least contact me with a reason as to why I haven't received it I used multiple emails to make sure I was doing it right and have received nothing...

Hi recently ordered megir gents watch round dial gold colour mesh bracelet recieved 2 watches which i was charged for i have tried repeatedly to access a return procedure but due to the web site find it impossible to complete return get so far and it goes back to previous question i find this infuriating i have ordered various items my email address for ordering is [protected]@gmail.com if could contact me on [protected]@hotmail.com for solution to this problem Thankyou regards

I have had £113 taken from my account, I have not ordered anything for this amount. I have purchased one item from you in the past with the value of £7. If this is not returned to me immediately I will be contacting the police as this is fraud. Please can you get back to me on this matter within the next 24 hours as I will going to the police if not !

I made four to five orders in december 2016.. I'm still waiting on some of my items... Thru pay pal some of my stuff was sent to france.. I ordered like six blouses I didn't get... My yahoo account was hacked so I didn't get any info or refunds... Hoping yall can check on this for me... I'm gladys thomas. .4409 wentworth rd.. Gwynnoak md 21207.. .410.. .620.. .8272... Thank you...

See email below. I received this email today. I DID not authorize this purchase and I have never shopped with your company. I also see another complaint listed today with the exact same information listed below from another concerned citizen. It appears that there is a breach at your company or someone has hacked into someone's email database. The email is coming from [protected]@help-report.net Please look into this..

Merchant
WISH (ContextLogic Inc.)
[protected]@wish.com
[protected] Instructions to merchant
You haven't entered any instructions.
Shipping address
Lancy Hwu
9090 Blufftop Way
Lone Tree, CO 80124
United States
Description Unit price Qty Amount
Purchase on Wish
$76.10 USD 1 $76.10 USD
Subtotal $76.10 USD
Total $76.10 USD
Payment $76.10 USD
The final payment amount may change when the merchant completes the order.
Invoice ID: 57b98510c5a9c92a17b03dbf

See attached!
Is this email legitimate did you charge my account to PayPal?!
If yes I did not authorize purchases at all I have not use my PayPal account in many years
PayPal logo Feb, 2017
Transaction ID: 1LK285555V2327445
Hello valued user,

You authorized a transaction to WISH (ContextLogic Inc.). Money won't leave your account until WISH (ContextLogic Inc.) processes your order.

Merchant
WISH (ContextLogic Inc.)
[protected]@wish.com
[protected] Instructions to merchant
You haven't entered any instructions.
Shipping address
Lancy Hwu
9090 Blufftop Way
Lone Tree, CO 80124
United States
Description Unit price Qty Amount
Purchase on Wish
$76.10 USD 1 $76.10 USD
Subtotal $76.10 USD
Total $76.10 USD
Payment $76.10 USD
The final payment amount may change when the merchant completes the order.
Invoice ID: 57b98510c5a9c92a17b03dbf

I bought three items recently at wish and I have not received any of them, in which some of them have been waiting for past a month. I want wish contact number urgently or I want my money to be refounded as soon as possible.

Here are the tracking ID for two items:
1) LVS2016933300869228N1
2) LX255429320CN

The third items was said to be refounded but I have not received the money yet.

It is unlikely for me to place any order at Wish.com next time.

My email address is [protected]@outlook. Com. For 5days I have been trying to place an order and fill a return every time I get a pop up say I have to goal to customer service. That ask for my credit card or a statement I have been send my card because it is prepaid and my photo 🆔. Then, I send an email. I havery 21 back saying your working on it but my account is still blocked. Please unblock it. I have things should have been delivered that are past due and I lost my discount because I of my account being locked. I had a notification of 10% discount that was going to be added you didn't add I gusse because my account is locked. I have been with for about 4 years gave up Top Hatteras to order from you but I'm really thinking about changing and taking my business elsewhere. Please, please fix this I am past being mad, piss off this is not the first time it's happened to me. The order for the 26 of February was a gift for my son's Birthday and they are now late. I have leggings 1 leg, longer than the other. I can do refund I get the same pop up asking for my credit card. This is bull. I want to place my order today. I am LISA GAIDOWSKI
1154 POQUOSON AVENUE
POQUOSON, VIRGINIA 23662
Email Address : [protected]@outlook.com
Please fix the problem with my account I just want to shop.

The first and only time I ordered a simple cushion from this website and what did I receive? - an embossing stencil and an email from wish.com saying my order had been delivered. Total crap!
Upon further investigation there is a scam going on whereby either the wrong address or item is being sent masquerading as the item you ordered i.e. in my case (and others) an embossing stencil! The customer service at wish.com is a joke too. You send photos of what you actually received and they still ask for photos. I have now been back and forth for over a week with their "customer services" department and still have not resolved the problem. The police and FBI etc should be notified on this ongoing and widespread scam. DO NOT ORDER FROM THIS WEBSITE!

Y'all didn't even refound me my money I think this is wrong u will never get serves from me again y'all better get me my money back in one to two day or I'll be doing a law suit on this company I was ordering gifts for my family. How can I get my refund for all the this that was ordered and then all of a sudden i was not even going to get them I would for someone to do something about thing bc I'm out of almost $300 plz do something so I can get my money back

I have sufficient funds, I work a job and I have been a completely honest and reliable client of wish, I'm unhappy with the slow delivery time and the poor customer service, I have requested help many times to unrestrict my account and even tried phoning. The phone system is a voice recording so it did nothing. I have received two items that don't match my listing orders and also have been asked if I've received three items that I haven't and because my account is blocked I cannot answer no or contact wish for any Refunds because my account got blocked like this and nobody is attempting to help me fix it, I feel as though the company is trying to take my money. All I would like is help on how to have my account unrestricted or if nobody is going to help with that I would like full Refunds on all the orders I am waiting for and have not received and I would like to have my wish account deleted.

Madysen howarth
Email Mady.[protected]@hotmail.ca

Hace dos meses compre este articulo y aún no me ha llegado y no lo encuentro dentro de mi lista de historial de pedido. Cuando hice el pago todo me dio ok mi tarjeta estaba en perfectas condiciones. Soy clienta de ustedes y he seguido comprando artículos algunos se han demorado y entiendo el porqué pero me han llegado excepto este. Este es el motivo de mi queja, gracias