Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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product sizing way off
The sizing charts given do not match the actual sizing of items delivered. A shirt listed as fitting chest size 35.5"-36.5" won't fit a teenage girl with a 32" chest. Same story with a dress listed as large, chest size up to 39.5", doesn't fit a 36" chest. Customer service is a joke as well. They kept telling me to wait for the item to be delivered after I told them several times the item WAS delivered and did not fit. This is a scam all the way around. All the tags are in Chinese as well so there's really now way to even tell exactly what was sent. Returns require the customer to ship item back, usually at more than twice what was originally paid. SCAM SCAM SCAM!
broken merchandise
I have spent a lot of money with them it takes a long time to get your stuff I recieved two neglaces crushed and broken and they told me to send pics and I did it sat on my dresser for two weeks I threw it out and they never said what they were going to do so I text them and they said send it but pitched it really! I deleted them and I'm done they didnt refund my money but this is the only oroblem I had I love the site I'm very disappointed in the results bye bye wish!
Counterfeit product sale
- July 12th 2015 and July 15th 2015 -Order No #5594bb7a89ead041014822a9 and # 55a63a9942aaa9410582847a -Ordered 2 Items 1TB flash drive and 2TB flash drive for $38.00 and $108.00 from the company website geek app. They have shipped me a Fake, Counterfeit, NON working items (to the say). even tho' the space displays as 1TB and 2TB one of it only has 16GB...
Read full review of Wish and 6 commentscustomer service
Orders don't get recieved and when contacting customer service you get automated email response which is no help.
Nobody actually responds to your enquiries.
Its really hard to get any help when you have a problem with your orders not coming.
There is no option for this in customer service questions.
They dodge there customers so they don't have to refund customers .
Very frustrating to deal with if they think your credit card number isn't yours even when you prove that it is your account with transaction details, they still dont fix the problem.
products not what I ordere.
Ordered 3 items. All came about 1 month after the order. Much too long since they sat in Vancouver for 3 weeks alone. Very odd. I asked for a black polo - came as white; grey hoody thin cotton - thick cotton and with a cut; dark grey jacket - was purplish and zipper and very cheap material.
I ordered £73 pounds worth of clothes from Wish and found nearly all of them badly made and not fit to wear I have complained several times to wish and got nowhere I even got in touch with America's equiverlent to our Citizens Advice Bureau and still getting nowhere. Thank you.
money out my account
My son aged 15 downloaded this app and he bought one pair of joggers and I set up bank details for him.. The joggers came very poor quality but he liked them. Then a week later wish.com took a large amount of money out my bank account. I have cancelled everything on my sons apps, I've emailed them from my sons email address and my email address over a week...
Read full review of Wish and 46 commentsWon't refund
After following their policy of requesting a refund for return within 30 days, I waited for a response to my email. I did not realize that notifications to my email had been turned off. I sent in two more requests for a refund, all were within 30 days. Finally I checked the website and realized that they had sent messages on their website to the effect that...
Read full review of Wish and 66 commentstheir real business is harvesting credit card numbers
I wanted to order a jacket from them using a phone app. The jacket cost $15. I got to the end payment stage, gave them my credit card number, and attempted to finish the order but the system bounced back and said "try again later." Nevertheless, they charged my card four times for one dollar, then credited four times for one dollar, apparently to see if the...
Read full review of Wish and 29 commentsnot delivered
I ordered a men shoe size 9.5, on march 9 2015, they took money from my bank on march 9th.discription-bank details-wish.com [protected] CA 24492155066603841054827, type-debit card, purchaser-biju john, merchant category code-5999.but they don't delivered my shoe.I want know what is the reason.My address biju john, 1243 Harding dr., Havertown PA 19083.or you have to refund my money $ 32.
Fraud
I bought dress and accessories from the website www.wish.com. I needed to pay $200 for the order, but the seller charged me for completely different price. I tried to contact the seller, but he replied very slowly. He told me that they had some technical problems, and they would return money. But they didn’t refund as well as they stopped to communicate with me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
it does not matter what I do - clear cookies etc etc The bonus will only ever progress to stage 6 and then fail - if it ever gets that far
Hello I been calling and emailing g and trying to get in touch with someone in that department the merchandise I order from them in kids room is infested with bed bugs real bad I got pictures of the item .which is sheet covers .there beds was safe and my kids is bitten all up I need attention immediately on this matter
i want the money back you received back all the items in dec was to receive back the money i never got the money back this is 5 th complaim i made how do you want me to trust yous my e mail is lfilippo@live.com please put back money in my account you where to put it back in dec 2022 never say money
thanks
I didn't Received the face cream and lip plumper that I ordered on October the 28 2022 and I won't a refund are what I ordered . It has been almost 3 week
Most items are not working properly clothes r see through jewelry is bulky and fake and shipping when it’s all together is crazy
Katherine frisbee the number was [protected] I paid for it nd have not received my ear piercing kit nd the rest of my tattoo kit.
I'm unable to make purchases with my wish dollars so I can't buy anything from your wish online store
I have been trying to order and I can’t all it says is upload your photo IDc and it won’t let me
I have a feeling wish is chinese because the counterfeit Seiko Divers watch was a Chinese knock off with a snap on back and quartz movement instead of the 7s26 it is supposed to have not to mention the fact that the stem didn't screw like it is supposed to either!
after approx 10 emails I still get the run around with return prompts that do not work on their site and a [protected] number that doesn't work
FRAUD FRAUD FRAUD
Thieves
Liars
Cheats
i.e.
CRIMINALS
Looks like I am not alone.
Just look at the
HUGE NUMBER OF VICTIMS ON THIS SITE
Moral?
NEVER BUY FROM WISH
Counterfeit Seiko
after over 10 emails after getting the watch 2 days ago all I get is a run around with return prompts that do not work with their virtual assistant and a phone number that does not work. WISH>COM and their sellers are THIEVES AND LIARS
NEVER BUY FROM WISH
Their return promise is FALSE
Wish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
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1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
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Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
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Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024 - View all Wish contacts
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