Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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android tv box h95 max
I bought the unit as a gift and attempted to use it for the first time yesterday 8/11/2019.
I followed the instructions exactly but the tv box would not come on.
I could see that there was power to the unit as indicated by the red light inside of the unit being visible but the unit would not power up from the remote control.
I verified that there were fresh batteries in the remote.
I would like to receive what I paid for in working order and I would gladly return the defective unit.
if no unit is available I would like refund.
Thank You
Melvin J Murphy JR
rucksack
Places order in July never came then they said it was delayed which was fine' they said order would be here by the 3rd of August it showed delivered on the order history but I still haven't received my order i am unable to track my order i only have the order number, i am getting no where with it and feeling frustrated .
I don't no what to do about this situation .
I contacted support but there isn't an option for what I need .
If anyone could help me it would be much appreciated I don't want to give up haven't ever had a problem with wish before .
Hopefully I will get some answers soon.
account
I need to find out why you and geek will not let me order it says somethingb is wrong with my account I put in a different card tried using pay pal did what you ask me to do extra but you just keep a hold on my account at geek there is really several things I would like to order but you just keep dragging your foot get the dam thing unlock or I will file a complaint with the BBB I mean it now this email stuff is for the birds please get a life and give me a phone number to use that works with a real person on the end of the line I will give you three days to settle the issue or it will be done an while you are at it please send me a return shipping label for the roof racks that need to be return
hk1mini 2gb+16gb android 8.1 r.. ru362369712nl
HK1MINI 2GB+16GB Android 8.1 R...
Store: gallago
Quantity: 1
Size: UK Plug
Status: Shipped
Tracking #: RU362369712NL
Delivery Estimate:
Aug 13, 2019 - Aug 31, 2019
Your Product is substandard and quality wise it's zero. why do you sell such inferior quality products?Actually you are cheating and looting customers. SHAME SHAME SHAME. PLEASE IGNORE THIS WISH COMPANY. THEY ARE FRAUD AND CHEATERS.
cannot check out
Have purchased items before, now wanted to buy another item. Went to checkout, put in payment information, message said to go to a website which is unavailable. Really, want to purchase this item. Help...
Am getting married and she's allergic to the gold rings I bought and want to purchase the titanium wedding band set in my shopping cart. Please get back to me as soon as possible.
Have placed order for items, but cannot check out. Will not accept Credit card information
unauthorised automated paypal transaction + processing of cancelled orders
Hello,
My paypal account was used for automated payment for two orders (comprising of 13 items total) without my authorisation/confirmation.
As soon as I received email from PayPal re. this transaction I cancelled all items one by one using Wish.com app on my mobile and got the response that all items on the order have been cancelled, the refund has been issued and the sum will appear in my PayPal account within 2 weeks.
Promptly, I emailed Wish.com customer service and raised my concerns re. the unauthorised transaction.
However, to this end Wish.com has processed all the items (except two items which have been refunded to my PayPal account) and their response to my email communications is vague and unclear.
In summary, Wish.com is asking me to wait for receipt of the items and then return them to get a refund. As for the unauthorised transaction they have not provided any explanation.
I have contacted PayPal and they informed me that it seems that I have accepted an agreement with Wish.com on the 31st of July for automated payment. I am unaware of this agreement (did not see or agree to such an arrangment). Upon my request PayPal cancelled this agreement on the 9th of August.
I am concerned and confused and was wondering if you could help me resolve this issue?
KInd regards,
Parisa Deljouie
Wish.com issued full refund. Could you kindly remove the complaint? Thank you
I also was I guess hacked but I never received any emails or anything from Wish. I did at one point get a call about a very small package from DHL. I was out of town and was going to be back the next week. I forgot about it and never got a call back. I don't believe I ordered anything. I had these items in my cart only. I actually thought I might have ordered the earring to try Wish till I seen this message you wrote. I've never ordered from Wish.
This is so confusing. I went in to my paypal account to change my address and found these transactions. I complained yesterday and I was credited 10.48 just yesterday after I complained. I don't understand.
This week
user
WISH
Dec 5.Refund
+ $10.48CAD
Oct 2022
user
WISH
Oct 12.Automatic Payment.Refunded
- $32.14CAD
Jul 2022
user
WISH
Jul 19.Automatic Payment
- $7.27CAD
user
WISH
Jul 18.Automatic Payment
- $299.26MXN
user
WISH
Jul 18.Automatic Payment
- $627.62MXN
Good Morning, My name is Louie Calko I have writing to you and I still did not get a reply. On November 16/2019 a transaction
was done through Pay pal # 9FU13574718879018, and I have not heard anything since.
Please reply to me my email is as follows : lcalko@rogers.com Yours truly Louie Calko.
iphone 8 plus.
Hi I ordered than iPhone 8 Plus ... this phone cost me 428.60$ and was supposed to be here Wednesday, it's friday and I still haven't even received an email that it even been shipped. I want my money back... There is absolutely no reason for a promised date for it to be here. Would be nice to get an email even saying it was shipped... this is fraud and I'm very upset. Def want money back or phone here ASAP...
"limited quantity deal" products
Kindly please take-down "limited quantity deals" on your page. And track down sellers who are offering these, it's a scam and a fraud! It's destroying the name of your company. This wrong-doing greatly DISAPPOINTED ME AS A NEW CLIENT. I hope I'll get my money back with the shipping refunded too. These sellers are supposed to be banned from selling their products on wish.com, they're using "Limited Quantity Deal" products as baits. This is NOT to be TOLERATED in any kind of marketing, and Wish.com should not solicit this kind of fraudulent activity within their service.
First of all, I am not paid for anything here. But it's my DUTY to comply with "FAIRNESS"! I persisted to acquire a credit card for the first time last July 2019 because of WISH and made my FIRST purchase online and chose "wish.com". Well, second of all my experience with wish.com is both pleasing and not so pleasing. I received all my purchases ahead of time on the delivery dates. None came late within the timetable date that's a fact. Though some items failed to carry their illustrations, or don't live up to their descriptions of use, otherwise for what they are PAID for, wish users knew that they chose WISH for its low pricing, that's the truth (INCLUDING ME), well in all honesty and if you expect a GREAT QUALITY for a mini price that's DELUSIONAL. But here comes the rig, that being said, I don't deny that some of the products were actually very advantageous. Yes, folks, there are products that are really good in quality and lesser price including the shipping. Comparing them to the usual marketing prices. 3rd of all, YES I WAS REFUNDED IN A MATTER OF SECONDS IN MY WISH CASH AND BEEN PROMISED REFUNDS ON SOME OF THE ITEMS DIRECTLY IN MY CREDIT CARD IN A CERTAIN DATE ALLOWING 14 DAYS OF WAITING. However, this kind of REFUND is what I am about to find out if it's really reliable and correct, I WAS ASSURED nonetheless, that if I don't get the "refunds" in the due date of 14 days, they want to be notified. Well, that's nice to know. I will UPDATE you without "fault". 4th of all, an item that had lapsed within "30 days refund" from the date of reception or date receiving the item are usually denied refunds, which is just right, we have been informed about it in the "policies" of "delivery and refund", I hope you took the time to read the "terms of use" to avoid misunderstanding. I will testify that one of the items I ordered (July 2, 2019)and received on July 10, 2019, I reported that the item was used and tried after a late date to know or find out if it works(reported this was only yesterday) August 9, 2019. I had been informed that the "window for refund" on the item has closed already on 9th of August 2019. BUT, WISH REFUNDED ANYWAY, YES WISH DID, at least I got the message the morning after that the refund had been processed, now I am on wait! 5th of all, some of the items have 2 ways of refunding and WISH customer support asks you immediately if you desire the refund: 1) as WISH CASH 2) or IN YOUR ORIGINAL KIND OF PAYMENT? I chose "wish cash" and in the blink of an eye, I saw all the refunds in my "wish cash" account! 6th of all, some people testified that they see "delivered item" reports but didn't receive the item, this is 100% erroneous and faulty, I can guarantee beyond any reasonable doubt that these people not only deceived their own testimony but they are actually wish.com NON-USERS! How do I know that for SURE? That was EASY, see when you actually received an item delivered from wish.com, it was up to you to declare that you received it and it was delivered, otherwise, it remained blank no report at all whether it was delivered or non-delivered. Automatic machines can't be FOOLED! And if you don't declare that the item has been received or delivered then don't blame wish.com support or the automated respond machine to withdraw refunding, everything is reported, although the "tracking" of items can be inaccurate as to where it was actually, it rarely happens though! So people, kindly be honest because YOU'RE NOT ACTUALLY BEING DECEITFUL TO ANYONE BUT YOURSELVES, that's such a real SHAME! 7th of all, READ THE TERMS OF USE, POLICIES, and CONDITIONS before using any APP or online commercials. 8th of all, I AM NOT PATRONIZING WISH.COM, NOR ACCEPTED ANY PAYMENTS, nor FAVORS or monopolized. 9th of all, I can openly welcome CRITICISMS and REVOKES to my STATEMENTS, if you have solid PROOFS to contradict me. Thank you, my best wishes!
watches
The shipping costs that you display are totally off the charts and inaccurate. Received two watches so far and not a single one works properly Costner in some cases more than 50% of the value of the item being ordered. Since shipping cost are high it's irrelevant when you offer a refund because you're not refunding the shipping. I'm starting to believe that it's all a scam.
parts of car missing from my order
some parts are missing from the package you sent me and I can't continue assemble the car
Those are the items that are missing
2 -- Orange pins
2 -- 15 hole rode
1 - 11 hole rode
1 long pin
Anexo(s)
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Anexo(s)
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Order ID: 5cdf499b22f7d1088dab8e0e
20086 Technic Series Bugatti Sport car
Store: Lovingirl Fashion
Quantity: 1
Color: Blue
Status: Delivered
Tracking #: [protected]
Cost: CA$138.60
Status: Processing Order
I purchase an over 4000 pieces car to assamble
Only when we reached section 10 we noticed that some parts are missing
Since July 29, I am trying to get help from customer support BUT they don't help
I submitted order # and photos of the parts missing
I am not asking for refund but for the missing parts
he and her stainless steel rings
Hi I am Gene, I cant login into my wish account it says email or password is invalid and I have ordered two rings here is my other order id: 5d4b6b01e04a3b01f7c1d8f6 for a men ring, if you can send me my login details @ gene. [protected]@yahoo.com that will be much appreciated. Please help me with login into my account or send my details to the mentioned email address
Hy I am gene, I cant login tnto my wish account it says email or password is invalid and I have ordered two rings here is my other order id: 5d4b6b01e04a3b01f7c1d8f6 for a men ring, if you can send me my login details @ gene. noluthando@yahoo.com that will be much appreciated
items never arrived..
Hi, my name is Erlo Sacmar, a permanent resident in Toronto, Canada.. sometime in March of this year, i ordered lots of items from Wish shopping online amounting to $211 Canadian... til now those items i ordered never came... prior to that, i already ordered some items and it arrive... to think that they have my shipping information, the items i've purchased amounting to $211 never came, much to my dismay for a long complaint letter never resolved, .. many names replying me to do these and that? Why? The items already paid.. why not deliver? Am i being scammed here? Because of big amount already in there hands and enjoying it?
I want wish to stop taking monwy out of my bank account for items I ordered and cancelled... please..
I was tryint to figure out what it would cost me to order clothes for my great grand kids for christmas, but after selecting my items, I couldn't get a total unless I filled out the form with information on my bank caard.. After filling that information out, I submitted it and was instantly charges to my bank account, I didn't have a choice to accept the total or cancelled it... With out it interfearing with my money, wish has been taking out monwy plus shipping for every item I ordered and cancelled... That is sad how desperate wish is to screw people over... I cancelled the order before wish had time to take any money out of my account and you got the cancellationd notification with in 2 minutes of me placing the order... So my question is why would you withdraw from my account for items wish knowa have been cancelled... I want my money refunded right away... Please, customer support said I would be refunded with in 14 days... That is right, what your doing should be against the law, I have informed my bank and I am now waiting a few days to make sure wish refunds me all my money. Before I file fraud charges.. Wish can reach me at [protected]...
order number: 5d23b2123da6dd4171d41
I ordered this that was a rod and reel. I received the rod but not the reel (#2000). I have attempted to contact you without success. I paid a total of $21 + $6 shipping. The rod is acceptable but need the reel that I paid for and expected to receive. I have since ordered another set of a different rod and reel. 5d49f7234a3c6858d08df5e4. Hopefully, I will receive the order complete as advertised. I purchased this set as a gift for my grandson and need the reel Model 2000 as indicated. I would appreciate your consideration to adjudicate this problem. I can be contacted at [protected] or [protected]@aol.com.
Anticipipating your response,
Morris Sp[ector
hobby and craft
I am a resin jewelry maker and I have often purchased my tools on Wish in the last couple of years.
Ultimately, I have purchased 8 different colour changing pots containing nail powder, but only half of them arrived to me. At first, I thought that maybe the other pots were on the way and I would have received them in the next few days, but this never happened. So I contacted the customer support, but all they gave me was a refund for each undelivered item. Curiosly, the status of the item claimed the items had arrived in my country. I have decided to give up on wish and cancel my account. Wish is fraud and scam. Rubbish
Items figure arrived in the destination country, but never get delivered.
This is the ordeal I have been going through ultimately.
The items that I have purchased are paramount for my business. I am beyond disappointed because my business is enormously affected by it.
payment
Newly registered. Made the first order and successfully paid.
Selected other items I found out but couldn't complete the payment process. After several attempts, I emailed you to lay my complain and you replied advising that an unauthorized person made attempt to compromise my account therefore suggest I should change the account. After changing the account, I could still not make payment.
phone
was returned defective, saying refund coming for 3 months. every time a new person answers saying refund coming . never got anything. they got my money the phone and all i got was ripped off. ups tracked it back to them. did all they asked. nothing but same bs over and over for months.just want credit from them. i canceled credit card was afraid they would steal more .
Limited quantity deals is a scam
Avoid Wish's "Limited Quantity Deals" it's a click bait scam. I shop from Wish a lot and always looking for cheap pricing and some 3rd party items. When this Limited quantity deal started popping up on my feed, I was blown away. My first couple orders were for 2 cargo pants (different colors), 2 Tablets, a 10pcs Rechargable Batteries set, a mini air...
Read full review of Wish and 73 commentsboys watch
Helloing have just been delivered a boys watch supposed to be water resistant he went out in a brief shower and it's misty on the inside
I'm not happy as it was a birthday present I was advised not to use wish.com but thought I would give you a chance instead of using Amazoni have used wish.com in the past and thought it ok . Could you please replace this watch with a different type
diy polishing grinding machine
Today I had a sharpening device delivered, it is much smaller than anticipated but no problem, my problem is is that it is incomplete, there is NO power supply as shown in the images. Your description of the machine is DIY tool Polishing Grinding Machine. If you could despatch the power supply to suit this machine that would be most appreciated 240volt to suit Australian electricity supply please, thankyou in advance Scott Budden
Wish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.
Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
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Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
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