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Wish Complaints 4310

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A
5:10 pm EDT

Wish mi cuenta está bloqueada

Mi método de pago:
( tarjeta American Express ) está bloqueado actualmente no dispongo de otro modo de pago y nunca antes había tenido problemas para que aceptaran mi tarjeta
Lo he reportado varias veces sin resultados.
También lo chequé con American Express y me dicen que mi tarjeta está activa.
Me pregunto si debo dar de baja mi cuenta y volver a abrirla desde cero ?
O de que forma puedo resolver
Gracias
AR

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J
4:50 pm EDT
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Wish earbuds

When I ordered my airpods I did not receive my actual order. I ordered 2 aipods with the charging case and I received my singular AirPod with no case and it was damaged as you can see the net is missing inside the pod. I would like a refund so I can take my business elsewhere. I very enjoy your company and if this gets resolved I will not take my business elsewhere and buy different pods here so please can I get this resolved ASAP .

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R
3:56 pm EDT

Wish limited quantity items!

I ordered multiple limited item quantity items off of wish witch you can complete the order with out adding a normal price item in your cart they literally sent me all the normal prized items I added to the cart in order to get the deals an I received nothing! My money was all refunded to me even though they were all clearly in stock it's a bunch of [censored]! An I will never shop on wish again due to this load of [censored]! I ordered ten items that said they were on sell and didn't receive anything but yet they are still on there saying limited quantity and that they are still in stock.

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12:43 pm EDT

Wish re: [wish] re: delivery problem

Delivery has changed dates 2 times and has said it has arrived but checked royal mail and they havent even got it and tried to contact you but got replies from a bot i wouod like this resolved this is my first issue ive had and it annoys me the favt i cant even contact and yes i went to contact support and they tell me it will be shipped in 5 days even though i orded it last month

LX596304509NL, order number

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12:32 pm EDT

Wish looks nothing like picture on website

Order ID 5d33996d2763978bc0
Sent to: Jo Consolo @6130 Pineburr RD APT 324 Charlotte North Carolina 28211
I would like a refund and address to return item.
Item is not the same color blue as web site.Did not like the product at all.This was a first time order and may not be another . Customer support on web site comes up error on everyone I tried. Need a customer friendly web site

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11:51 am EDT
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Wish kippet sku: [protected]

I cancelled this order put they sent any way, so I want to send it back. But where and at who's cost. I receved this on 6-1-2019 my phone number is [protected] this is a small washer and would like a refund on my account. If you can send me a return postage and who is to pick it up. I can make a appointment to have them pick it up.
thank-you Roberta Rowe

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8:42 am EDT
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Wish order id: 5d3325922187a205bac4652a

You have sent me 3 pairs of BLACK stockings which I did nt order. Please send me the order that you confirmed below OR refund my money!
Thank you
N BURNETT
Order ID: 5d3325922187a205bac4652a
Shipping Address:
Norman Burnett
33 rue de la Seudre.
17600 SAUON
17600 SAUJON, Outside Canada/USA 17600
France
Payment Method:
Credit Card

MasterCard: **** 7737

Zip/Postal Code: 17600

Payment Details:
Item Total €12.55
Shipping €4.00
Order Total €16.55
Facebook Messenger Get the latest order updates on Facebook Messenger

30-40 mmhg Compression Knee St...
Store: NCT
Quantity: 1
Color: Blue
Size: L/XL
Cost: €4.00
Status: Processing Order
Your order should be processed between:
Jul 21, 2019 - Jul 27, 2019
Contact Support

3 Pairs Compression Socks Wome...
Store: YES WOMEN'S
Quantity: 1
Size: L/XL 1
Cost: €8.55
Status: Processing Order
Your order should be processed between:
Jul 21, 2019 - Jul 27, 2019
Contact Support
Need more info?

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6:04 am EDT
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Wish customer support

This is my first experience with wish, I created my account using this email "[protected]@gmail.com"
ordered several items from wish however, when checking out My shipping address included typing mistakes and I forgot to mention building number! So I contacted customer support for help regarding some of the items and regarding the rest I couldn't even go through to reach your customer support employees due to stupid autonomous menu !
One of your employees called Harvey replied that he changed my shipping address of one of my items as requested, however after rechecking my address is still the same on this order! So I replied please confirm that you changed the shipping address because it shows faulty address in order details, I even attached a photo showing a screenshot with that, carelessly he just copy pasted his reply as if am speaking to a robot! Which I wouldn't mind if my problem got solved. However after double checking faulty shipping address is still present 👎🏻
I lost hope in him so I tried to resolve problem by canceling through the stupid autonomous menu to be refunded as "Wish cash" and re-ordering, unfortunately as a stupid menu it says your order is previously cancelled which is not true my order is present as shipping.

Till this moment my items are shipping to a missing address and they will probably never reach me. This was

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5:39 am EDT
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Wish wish.com

I have tried to order those burkenstockes sandels but they said I was having a payment issue since then I tried a paypal card said same thing payment issue . I sent them a copy of my bank statement proof of where I have ordered from wish . My debit card is new and it doesn't have any wish purchases on it but the account number is the same. Here are a few items I'm missing out on because of this situation. I would like to get it resolved before I lose out on any more sandals. And Apple Payor Apple Cash.

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9:45 pm EDT
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Wish an order that I was overcharged for

i was looking on wish today and order something do not know what I order because the price is wrong for what i thoughi order. Please cancell my order. [protected]@gmail.com. Please refune my money, not wish dollors. I did not pay with wish money and thus is bad busniess, I can not pull your app up on my comture only on my phone and it does not let me see what I order. I need to know what my order is, and need my money back now. You said I had 8 hrs to cancell and it has not been 8 hrs.

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5:01 pm EDT
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Wish tracking no: us960127618cn

Company name: Liming Nanhaidalihuaranzhennanlu
Foshanshi, Guangdong, China
This envelope arrived to the correct address but it was empty. There was no damage to the envelope, it seemed sealed and intact. However there was no battery inside. The envelope was completely empty. I wish to have the battery sent in a new envelope. Please send the battery. Regards Christer Hedlund, Björlanda Kyrkväg 16, 42361 Torslanda, Sweden

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2:57 pm EDT

Wish billing

I was using wish all the time when I first starting wish and I had to put all my bank details in that was great after I done that in stead of having to keep putting in my credit card details I just had to swipe checkout and it automatically sent my order through and I got my items now this is not happening it is telling me to put visa debit numbers in I have done that and it tells me there is an error there is nothing wrong with my card I don't know why it is doing this I don't mine putting in my visa debit card every time but it won't even allow that can you please help me thank you Alana

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T
11:47 am EDT

Wish why ask for picture id

I have never had an issue with my payments but for some reason you wanted my drivers liemce front and back. That an invasion of my privacy. I actually did it but I'm changing my mind. I don't know what this is all about but
I WILL NOT ORDER FROM YOU AGAIN IF YOU DO NOT STOP ASKING FOR THIS INOF. I have paid for my pruchaes and haven't really complained.
Please email me at
[protected]@hotmail.com to resolve this or please take me off of your mailing list.

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M
2:42 pm EDT

Wish everything I ever bought from wish never worked

bought lazer pen under: [protected]@hotmail.com
Never worked

registered again via facebook account
[protected]@gmail.com

Ordered three flash drives 256Gb
Never worked

never worked no matter how hard I tried
zero rating

Bought other items, storage usb flash drives and none of them worked
three of them

Every thing I bought at Wish never worked

I am telling all my friends and also putting comments on facebook
What a scam !

Totally dissatisfied

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S
1:54 pm EDT

Wish g53er wifi 2.4g waterproof sports camera

I received a G53ER WiFi 2.4G Waterproof Sports Camera about a week or so ago and was super excited. It even came early! So, I open it and the instructions say to download this app, good for iOS and android operating systems. So, I scanned the barcode for iOS because I have an Iphone and it brought me to the app and when I hit download it gave me an error message stating the app is not available I. Your courty or region which I screenshot for proof. So I instead of the bar code, I type in the apps name, "iSDV cam" and nothing even showed up for that app. Saying it didn't exist. The thing is I need that app to access the full time potential of the camera. Also, I went out and bought the highest storage micro sd card that the camera allowed. So I came home turned it on and it prompted me to insert SD card and I do. And then all of a sudden keeps saying I can't record or snap pics because of "lack of space". This has been a nightmare from the start and I'm very disappointed. Is there any other app I can download for my iPhone 7 that will work with this and what about sd card? See pics below. Thank you

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12:25 pm EDT

Wish customer service /product

There is no way to get ahold of anybody to speak with him I placed 2 order and wish must have canceled it and issued me a refund without telling me and I'm trying to find out why and there is no way to reach anybody to talk to and there have been a couple other times I would like to speak with somebody about hiding that I have received but there is no way to get ahold of anybody. I think that's pretty sad. I guess they didn't like the low price I got for the item

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F
11:24 am EDT
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Wish never received my order

June 2019 I order products from Wish. You charged my credit card for both one I have a number 5d0e8eb18ec950295630489e that's for $ 305.25 the other on is for $48.00 no number received both charged on June 22, 2019. I was supposed to receive the first one by June 29, 2019 never did no the second one! I would like to talk to someone [protected] or email soon! I f I don't will call my card and have both charges canceled

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F
4:58 am EDT

Wish failure to fulfil orders after receiving confirmation

I ordered 4 items from Wish namely 2 gothic steam punk jackets and 2 rifle scopes. I received confirmation that my orders were being processed. I then receive emails 5 days later from confirmation receipt, that the merchant can't fulfill my order.
Wish confirmed all orders, therefore this merchant unable to fulfill order is laughable, and I can only conclude that Wish is nothing more than a scam company, that takes your money holds it whilst interest is accrued and then cancel orders that are already confirmed.

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B
1:02 am EDT
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Wish wish.com / click bait on "limited quantity deal"

This was the very first time I've saw this deals on wish, this deals are tempting and we can barely resist, but none of them can be acquired on itself, so once you add something in your cart that is "Limited Quantity Deal" you must add something else, instead of buying one item the offer obligates you to acquire others to finish the deal.
After few days all the "Limited Quantity Deal" items just got cancelled because they say that the vendor could not fulfill an item, so this is 100% scam to make people buy items and stuff, as it allures you that you will receive a "nice product" and something else "not that amazing" and just process and delivery the "not that amazing".
I want a contact and all the products that got cancelled, as all the other items that are not within this "Limited Quantity Deal" got processed in hours and start shipping process this means that the stores are simply ignoring the purchases and leaves us empty handed.

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Ar1341
US
Dec 27, 2019 1:40 am EST

I have to completely disagree with you this is not Clickbait you just have to know when the sales are going to start and be the first want to buy them I myself have one many of these Limited quantity deals I have received everyone of the items that I have ordered they have all been in excellent condition brand new items high end items and none of them have taken forever on shipping like some of the items do usually within a week I have received my items so maybe you need to do a little bit more research before you start bashing a company

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Mimi H
US
Oct 07, 2019 1:34 pm EDT

The limited quantity sales are not scams just gray area marketing. Sellers on Amazon do stuff like that all the time. If you are in a market place like Wish or Amazon, where everyone is selling the same resale items, the best way to make people choose you is to have a lot of items sold. Idk how wish analytics works for tracking sales but I'm guessing that all those canceled orders (at least for 24 hrs) shows products sold. Sellers with more products sold are more visual and seem more trustworthy to potential customers. You will also notice that sellers after those limited quantity sales with end up "selling out" which brings more attention. It's a lot like the free/discounted promotions some groups offer on Amazon to boost sales numbers and increase favorable reviews. They are basically buying adverts with the "limited quantity" offers.

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Christina M Collins
US
Sep 15, 2019 4:51 am EDT

When you buy something that states limited quantity deal it states you have the be the first purchaser of the item

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⚡⚺☇🅰〽♑⚟
US
Sep 12, 2019 7:57 am EDT

You have to know how to use this offer. Here are a few tips:
- Keep scrolling to see the 'limited quantity' tag on items you like
- Click and note how many people are viewing the item right now. Are there like 50-60+ people viewing, don't bother.
- Not a busy page? Add it in your cart immediately
- Go directly to your cart to see the timer next to the product. They usually post these offers for an hour. If you see the 59 there, you are really early and should click on Checkout immediately. But if you see there are only 10 minutes left just throw the item from your cart. Someone probably already got it.
- Do a couple of items, separately (to be the first) and then leave it for 24 hours. Maybe you were lucky.
- For the cancelled items, you get the refunds the next day. This only helps you speed up the checkout process, because now you do not need to connect to a third party payment site, and can complete the process even quicker. So, now you repeat the process of finding deals that are very fresh. Like a minute old or so.
- You can keep scrolling down. The fresher deals are not the most popular yet and tend to be way down.

Good luck!

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Befriends Radio
US
Sep 12, 2019 6:03 am EDT

Ordered 75 items of the limited offers, different random stuff. Adding a regular item to the cart is not neccessary. Payment done by klarna invoice and paypal. 8 Different Orders.
All orders was cancelled. Refund for Klarna Payments works automaticliy... Payments by Paypal you have to be active after the cancellation - contacting support bot to tell hin, if you want your refund to original payment or wish cash. Otherswise they kept your money.

Orders wheere placed in different times. Some items i've seen already in offer from the same shop the whole day but meeeeeeeeep... cancelled. I ordered the stuff only to see if this is a real thing or just a fake. For me, it turns out as fake.. 75 and no success.. i'll keep on to try

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Delma Riley
US
Sep 11, 2019 9:51 pm EDT

Here's proof!

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Delma Riley
US
Sep 11, 2019 9:42 pm EDT

These deals are 100% real. I've tried about 150 times to get all different kinds of things that were marked limited quantity. I was actually able to get about 15 of those items to go through! So dont give it. It's real. I paid $2 each. I received like 6 pair of shoes. 4 dresses. A TABLET! Off brand PSP. So dont give it! Best times are between midnight and 4am.

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Douglas Mayhugh
US
Sep 21, 2019 12:33 pm EDT

What time zone are you in?

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Delma Riley
US
Oct 07, 2019 4:58 pm EDT

I live in texas. The majority of the deals I get to go through are ordered at top of hour after midnight, but before 4 am

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Arkansas Isaac
US
Sep 10, 2019 8:55 pm EDT

As Dave said, it's not a scam. At first I thought it was and really didn't like it. Got lucky in my third try and got a really REALLY good pair of AirPod clones. I've done another hundred purchases since, at about eighty-two cents per purchase and then wait a day and get refunded. I ended up opting for Wish Cash and just repeat every day with the same ten dollars. My losses have most likely been due to time of day of purchase. I probably need to adjust it.

It's entertaining and I end up getting more out of it than just playing Sudoku. It feels scammy at first but it's really not. It's just marketing

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David Muir
US
Sep 10, 2019 6:54 am EDT

hya everyone. i live in edinburgh scotland and i have had items from the limited quantity thing. so far i have had a 100watt solar panel plus charge controller, metal detector, single din media car player, double din media car player with gps, 6.3 inch smartphone, 6.8 inch smart phone, cup holder for the car, phone holder for the house, a 50watt solar panel and a couple of others i cant remember. just wee things. ive spent about £100 each time at diffrent times in the day to get these and although i miss out on loads of stuff i perisist and about 2 or 3 in every 50 is items gets put through. you have to be the first order of the day to get the item so i imagine many will indeed be disapointed but ive been lucky. im going to increase my budget and with that hope to get more items. Its not a scam and i will sell the two car media players on ebay as im trying every day to get the android double din version. also its easy to get refunded and its pretty imidiate.
thanks
Dave

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One Bucked Up Buckeye
US
Sep 03, 2019 7:54 pm EDT

I've recieved a limited quantity item that I paid only . 75 cents shipping and all. I didn't need to buy any other item in the same order or anything like that. All a limited quantity deal is a marketing technique to get you to click on the store offering the limited quantity product to look around with the hope you'll buy something at full price. So they take a loss on the single item, but recoups it and some with the full priced items that you as the user just got pulled in to the store to look around due to the limited quantity item. My limited quantity item was a lumbar traction belt that's identical to Dr. Hos traction lumbar belt and cost only . 75 but is now 27 dollars. So yes, limited quantity is for real but just like the daily giveaways it's kinda a contest to be the first to check out completely with the product and that person gets the item. Just keep trying y'all! I promise you it's difficult to get it, but 100% real.

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11:16 pm EDT
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Wish I am complaining about "limited" deal offers on wish that have all been cancelled and money refunded.

Too many business on Wish using :limited" deals to lure people into buying more expensive items. Every item I purchased was cancelled an d refunded. definately a scam operating and Wish should investigate all "limited" deals. EG I purchased a 10.7 inch pad fpr @200 on limited deal when there was 8 items available but deal was cancelled 2 days later and now waiting for refund. Seems like only honest place to shop is Amazon because eBay allows sellers from China to breach their own policies.

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Update by macca4949
Aug 02, 2019 11:18 pm EDT

Should have been $2.00 not 200

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

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1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

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9. Post-Submission Actions:
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Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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