Menu
For Business Write a review File a complaint
Woman Within

Woman Within review: Return item

P
Author of the review
4:03 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I cancelled an order literally one day after placing the order. The order had not yet been shipped or even processing started on the order. I kept receiving emails telling me they were experiencing problems with their system and items would be shipped shortly. I responded to the email each time explaining that I wanted the order cancelled & had requested that within 24 hours of placing the order. A couple of weeks later, I received a shipping notice. I was told that I could return the order and I inquired about the return of their $10.99 return shipping fee. I was assured this would be reimbursed to me when the items were received back. Items were received on 2/22/24 back at their location. I received a credit back of $43.05 and the original bill was $69.92. Again, I contacted them and as of now, I'm still without my other $26.87. I was told I would get my $10.99 back within 3 business days (as of 2/27) but I would not get back the other $16 because that was the shipping charge?!?! I asked why I was being charged for shipping on an order I had cancelled 2 weeks before they shipped it and I should not be penalized for their mistake.

Still no $10.99 or my other $16. No response from them whatsoever.

Claimed loss: $26.87 for the fees I was shorted on my refund.

Desired outcome: Receive my refund along with an apology for their mistake.

Confidential Information Hidden: This section contains confidential information visible to verified Woman Within representatives only. If you are affiliated with Woman Within, please claim your business to access these details.

0 comments
Add a comment

More Woman Within reviews & complaints

Woman Within - misuse of credit card 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Woman Within - charging for a BO
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Woman Within - Scam 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Woman Within - selling credit card info to #866-657-3826 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Woman Within - Service, product availability
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Woman Within Contacts

  2. Woman Within phone numbers
    +1 (800) 228-3120
    +1 (800) 228-3120
    Click up if you have successfully reached Woman Within by calling +1 (800) 228-3120 phone number 0 0 users reported that they have successfully reached Woman Within by calling +1 (800) 228-3120 phone number Click down if you have unsuccessfully reached Woman Within by calling +1 (800) 228-3120 phone number 0 0 users reported that they have UNsuccessfully reached Woman Within by calling +1 (800) 228-3120 phone number
    Customer Service
    +1 (888) 579-6635
    +1 (888) 579-6635
    Click up if you have successfully reached Woman Within by calling +1 (888) 579-6635 phone number 0 0 users reported that they have successfully reached Woman Within by calling +1 (888) 579-6635 phone number Click down if you have unsuccessfully reached Woman Within by calling +1 (888) 579-6635 phone number 0 0 users reported that they have UNsuccessfully reached Woman Within by calling +1 (888) 579-6635 phone number
    Canada
    800 3388 1111
    800 3388 1111
    Click up if you have successfully reached Woman Within by calling 800 3388 1111 phone number 0 0 users reported that they have successfully reached Woman Within by calling 800 3388 1111 phone number Click down if you have unsuccessfully reached Woman Within by calling 800 3388 1111 phone number 0 0 users reported that they have UNsuccessfully reached Woman Within by calling 800 3388 1111 phone number
    United Kingdom
    1800 3399 0000
    1800 3399 0000
    Click up if you have successfully reached Woman Within by calling 1800 3399 0000 phone number 1 1 users reported that they have successfully reached Woman Within by calling 1800 3399 0000 phone number Click down if you have unsuccessfully reached Woman Within by calling 1800 3399 0000 phone number 0 0 users reported that they have UNsuccessfully reached Woman Within by calling 1800 3399 0000 phone number
    100%
    Confidence score
    Australia
    +1 (915) 225-4971
    +1 (915) 225-4971
    Click up if you have successfully reached Woman Within by calling +1 (915) 225-4971 phone number 0 0 users reported that they have successfully reached Woman Within by calling +1 (915) 225-4971 phone number Click down if you have unsuccessfully reached Woman Within by calling +1 (915) 225-4971 phone number 0 0 users reported that they have UNsuccessfully reached Woman Within by calling +1 (915) 225-4971 phone number
    International Shipping
    +1 (866) 776-9859
    +1 (866) 776-9859
    Click up if you have successfully reached Woman Within by calling +1 (866) 776-9859 phone number 0 0 users reported that they have successfully reached Woman Within by calling +1 (866) 776-9859 phone number Click down if you have unsuccessfully reached Woman Within by calling +1 (866) 776-9859 phone number 0 0 users reported that they have UNsuccessfully reached Woman Within by calling +1 (866) 776-9859 phone number
    Problems With Payment
    +1 (800) 677-0216
    +1 (800) 677-0216
    Click up if you have successfully reached Woman Within by calling +1 (800) 677-0216 phone number 0 0 users reported that they have successfully reached Woman Within by calling +1 (800) 677-0216 phone number Click down if you have unsuccessfully reached Woman Within by calling +1 (800) 677-0216 phone number 0 0 users reported that they have UNsuccessfully reached Woman Within by calling +1 (800) 677-0216 phone number
    Customer Service
    +1 (800) 248-2000
    +1 (800) 248-2000
    Click up if you have successfully reached Woman Within by calling +1 (800) 248-2000 phone number 0 0 users reported that they have successfully reached Woman Within by calling +1 (800) 248-2000 phone number Click down if you have unsuccessfully reached Woman Within by calling +1 (800) 248-2000 phone number 0 0 users reported that they have UNsuccessfully reached Woman Within by calling +1 (800) 248-2000 phone number
    To Place an Order
    +1 (800) 477-7030
    +1 (800) 477-7030
    Click up if you have successfully reached Woman Within by calling +1 (800) 477-7030 phone number 0 0 users reported that they have successfully reached Woman Within by calling +1 (800) 477-7030 phone number Click down if you have unsuccessfully reached Woman Within by calling +1 (800) 477-7030 phone number 0 0 users reported that they have UNsuccessfully reached Woman Within by calling +1 (800) 477-7030 phone number
    Customer Service
    (800) 228-3120
    (800) 228-3120
    Click up if you have successfully reached Woman Within by calling (800) 228-3120 phone number 0 0 users reported that they have successfully reached Woman Within by calling (800) 228-3120 phone number Click down if you have unsuccessfully reached Woman Within by calling (800) 228-3120 phone number 0 0 users reported that they have UNsuccessfully reached Woman Within by calling (800) 228-3120 phone number
    More phone numbers
  3. Woman Within emails
  4. Woman Within address
    One New York Plaza, New York, New York, 10004, United States
  5. Woman Within social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Woman Within Category
Woman Within is ranked 13 among 159 companies in the Women's Clothing category