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I hing the gel car air freshener on my rearview mirror. After coming out of work I found the plastic on the faceplate of my air cond controls melted. I touched it and it was all greasy. As Im wondering what the heck happened, drip, drip, there it was, the gel air freshener had melted in the heat of the day and started dripped and it eats away the plastic. I have estimate for $998 dollar repair. Yankee candle better pay for it, it onlt takes 6 people to open a class action suit which I will do if they do not repair my car. Ive included a picture but it even got worse, the buttons eventually sunk in and do not always work now so I dont always have air/defrost. my email is [protected]@aol.com
The complaint has been investigated and resolved to the customer’s satisfaction.
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Same scenario with me. I emailed the company today and doubt they will be offering checks for $900+. Count me in on a group to make a claim.
I am sure my entire radio needs to be replaced on my Acura.
can you please tell me where to complain. I had the same thing happen to my highlander with the gel air freshner. It melted and all the gel spilled all over my dash radio and the middle console. It toke the paint off and I am so upset. It was a windy day and all the oil spilled out of the back and stained the dash board . I see there are alot of simailar situations. I want to complain and I want the right place to do so!
I just had the same thing happen to the dash of my new Buick. My husband told me to get an estimate today before contacting them. At first I thought it was jelly so I tried wiping it away. There was more the next day and I noticed that my dash started to peel and discolor. It took a while to put 2 and 2 together. What do we need to do about this?
The same thing happened to me before and this time got the spray thinking that would be better. Well I was wrong I sprayed the carpet and I guess it got on y center console and it is all discolored and took the finish off even far I noticed it was wet an wiped it off with a towel. Tis is ridiculous I always use Yankee candles but I won't buy the again sue they ruin your car! I a so upset about this I just got y car in may too. Does anyone know where to complain I didn't see an email on their site.
Same thing happened to me! When I wiped the gel off the it stripped the paint and peeled the plastic! Who do we contact? Pinappler1@gmail.com
The same thing happened to me. It took the silver paint off and melted parts. Blondesunshine123452000@yahoo.com
Same thing with my Rav 4 2008. Laid it on the door panel and ruined the plastic. Took 2 chunks out of it and now has a shiny look where the freshener was laying. I would like a new door panel, But who do we get to make this happen? WE just bought this car 5 weeks ago and now it is trashed.
Sanrio air freshener is toxic to your dash too, the little air freshener that you hang in your car -- keep it away from your interior it will melt & eat it away!
Why don't they put warning labels about how damaging these products are to our car interiors?
Not a happy customer 😡
Not happy with what the product (hello kitty air freshener made by Sanrio) has done to my dash
😡😡😡😡😡😡😡
I purchased the vent clip insent. Had it on my vent for about 2 hours and it leaked out. Messed the paint up on my vent and put a spot on my dash. I am glad that I caught it before it all leaked out. I wouldn't buy another one and I'm going tell everyone I know not to purchase any yankee candle products.
I would also join a class action law suit. I have also been the victim of yankee candles.
I have included photos of my 2015 nissan altima.
I purchased the yankee candle gel fragrance and installed. the next day when I came out to my vehicle I found what you see in the below photo, I just bought the car 3 months ago.
Sad sad sad
Mfizel2@gmailcom