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CB Fashion and Style Zaful I have not received my order
Zaful

Zaful review: I have not received my order 9

Z
Author of the review
3:31 am EST
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I made an order on the 28th of October and on the 8th November I got a notification that my order has departured to me, now it's the 21st of November and still no update when I track my parcel
My TRACKING NUMBER : RG989168106BE
My ORDER number : UM1710260235338306
Standard shipping method .

It's suppose to take 15 to 25 days to receive my order I know but it's hard to track your parcel when it hasn't updated in 10 days

Zaful response
Nov 23, 2017 3:32 am EST
Zaful customer support contacts
Phone numbers

+1 (888) 830-0888

Address

Redwood City, CA, 94065, US

Website

www.zaful.com

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Dear Zandile，
Thank you so much for your message.
We regret any inconvenience or frustration that your experience has caused you.

We at Zaful offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs. 
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.

There may be delay between scanning events and the website's updates. The tracking status will take a few days to be updated online by the shipper. Therefore please hold on for a few more days and try again later.

Please reply to our message via the ticket system, and we will offer a solution for you.
Awaiting for your reply.
Best Regards
Zaful Customer Service
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9 comments
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S
S
Shayz
US
1 comments
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Dec 26, 2018 10:23 pm EST

DO NOT ORDER FROM THIS COMPANY. You will lose your money. They do so many mistakes and do not give full refunds if you never receive your order.

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Z
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Zell123
PH
1 comments
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Jan 03, 2019 12:09 pm EST

I ordered my package first week in November and now it’s first week in January 2019 and i still didn’t get my order.

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Dana Sa
US
1 comments
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Jan 16, 2019 5:28 pm EST
Replying to comment of Zell123

Hello, did you get your package yet? I am still waiting for mine as well

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A
A
Andreaaa
GB
1 comments
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Jan 19, 2019 6:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Same i’m never ordering from this company again! It says estimated time it arrives so i stayed home to wait for it but never came.

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C
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Chila Casiño
US
1 comments
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Jan 26, 2019 12:14 am EST

Aww. I was planning to order 3 bikinis and 2 tops from zaful. But i'm hesitant if its a scam or not. I have read a lot of posts when I googled it that they do not receive their orders. I guess will not push on ordering

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Jasmyn Barron
US
1 comments
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Feb 14, 2019 10:17 am EST

Shipping hasn't been updated since the fourth and no matter how many times I message zaful they have a different excuse should be here within a day to match there shipping time!

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M
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Mara Herman
US
1 comments
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Jun 22, 2019 12:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello, I ordered a swimsuit from you guys on the 7th of June and I still haven’t received a confirmation email or anything of that matter regarding my order. I have also tried sending an email and it will not go through to the email provided on your website.

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L
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La Bella Muerte
US
1 complaint
1 comments
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Jul 05, 2019 6:34 pm EDT

Me too. It's been 5 months. I did not get anything

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Y
Y
yhhh
US
1 comments
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Sep 02, 2019 8:03 am EDT

I ordered 3 bathing suits and this is the delivery email i got from the carrier ; in Irvington, NY on 08/30/2019 at 10:39 AM EST . THIS WAS NOT THE ADDRESS I PUT ON THEIR SYSTEM TO BE DELIVERED TO. THEY ARE SCAMMERS.
they told me it will take 10-15 days for investigation. which i am sure is a dam LIE . and why not just refund your customer for your error in the first place?
SCAMMERSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
DO
NOT
ORDER

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  1. Zaful Contacts

  2. Zaful phone numbers
    +1 (888) 830-0888
    +1 (888) 830-0888
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  3. Zaful emails
  4. Zaful address
    Redwood City, California, 94065, United States
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    Dec 18, 2024
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Zaful is ranked 38 among 724 companies in the Fashion and Style category
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