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Acima

Acima review: Fraud and scam company

S
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6:48 am EST
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I purchased mattresses from Wayfair. I got an email confirming they were delivered, but they were not. I tried to contact Wayfair to no avail. I tried to contact Acima but all their contact info doesn't work. I ended up disputing the charges with my bank and stop payment but they used something called a digital wallet and were able to bypass the stop. I finally received a call from Acima when I told them that I never received the product they themselves attempted to get a hold of Wayfair also to no avail. All Acima told me to do was to keep trying to get a hold of them. Then the charges I disputed with my bank were recharged toy account because Acima produced my lease. But didn't mention that I never received the product. So, I'm basically paying for something I never received. This company is a joke. They give you an email address "for questions" but they respond with an automated message saying that this email address is not monitored. Again, scam scam scam!

Recommendation: Do not use this company

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  1. Acima Contacts

  2. Acima phone numbers
    +1 (801) 297-1982
    +1 (801) 297-1982
    100%
    Confidence score
    Customer Service
    +1 (801) 297-1920
    +1 (801) 297-1920
    General Inquiries
  3. Acima emails
  4. Acima address
    13907 Minuteman Dr, Draper, Utah, 84020, United States
  5. Acima social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 13, 2025
  7. View all Acima contacts