Menu
For Business Write a review File a complaint
Acima Customer Service Phone, Email, Contacts

Acima
Reviews and Complaints

www.acimacredit.com

Learn how the rating is calculated

2.4 62 Complaints
Claimed
Acima has claimed their business profile
Write a review File a complaint

Acima Complaints 62

ComplaintsBoard
F
4:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Acima acima credit is a rip off

Charging people more than double what you should pay for the item or items. The better business bureau need to shut them down. Just taking advantage of people. I was there, and applied, approved, and didn't get a receipt or a copy of the lease. So I called the lady she forgot to give them to me. I did end up getting both. Look at the payment schedule it was ridiculous. Bye the time everything was done I paid what I should have. I was offered to give it away to a non-profit organization or settlement. I was trying to establish better credit, and instead they put that leasing charge on my credit report, I refused to pay an additional $1400.00 to them for their gain.
I will tell the public not to purchase any leasing agreement with ACIMA. I will notified whom ever I need to so people don't get ripped off.

Read full review of Acima and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lateresa Porter
US
Send a message
Jul 09, 2021 3:04 pm EDT

i wish i wouldve know the payment scale was double what its worth. Im now out of almost $3, 000 in renewal fees that i cant take back or get out of. I never knew it would be like this and im still trying to get out of it, if i cancel it im out furniture and money. i cant believe there isnt laws to protect against getting ripped off so bad. you loose rights to arbitration, court and etc.

ComplaintsBoard
R
5:54 pm EST

Acima purchase of tires/credit

I purchased 4 tires in September 2018 from big R tires in Pueblo, CO, a subsidiary of NTB Tires. The tires cost seven hundred dollars and at the time of purchase the sales person offered me credit with an understanding that in three months I could pay them off with no interest. After three months if I did not pay it off I would have to pay interest of 20 some percent or more. I signed and agreed to this contract of credit with monthly withdrawals of $135.73 from my account with a down payment at the time of purchase. February I thought I should be finished paying so I called Acima Credit with a number my bank had given me. I talked to an agent who stated I had signed a lease agreement and I still owed $950. Lease #1285230

Read full review of Acima and 3 comments
Hide full review
3 comments
Add a comment
L
L
Lewis Micheal
Kansas, US
Send a message
Sep 07, 2024 4:11 pm EDT

Scam alert. Don't invest with Acima, I lost $30,000 to them and customer support team not replying to my mail. TRADEREPORT.ORG came to my rescue with a refunds and recover my lost investments

A
A
Alexis Peralta
US
Send a message
Aug 02, 2022 5:41 pm EDT

I give this company zero stars. I was lied to by my Boost mobile retainer. I started to her on the phone n in person what was wrong with me medically. I had a witness with me during all of this. Acima says, "I'm sorry!" That's all they know what to say!?! DO NOT GO WITH THIS COMPANY ON ANYTHING!

L
L
Laticia Robinson
US
Send a message
Nov 30, 2019 7:32 pm EST

Trying to make me pay over 100 percent of merchandise so pay twice the amount merchandise is worth and then would not work on early pay off amount. Early pay off was at $516.00 and I offered to pay $300 of that to be done with the lease that would give them an $550 profit in financing. Absolutely refused to work with me and was very rude.

Acima Reviews 0

Looks like Acima has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

Overview of Acima complaint handling

Acima reviews first appeared on Complaints Board on Mar 5, 2019. The latest review Car repairs was posted on Feb 7, 2023. The latest complaint Car repairs was resolved on Feb 07, 2023. Acima has an average consumer rating of 2 stars from 62 reviews. Acima has resolved 22 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.7
20814 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Acima Contacts

  2. Acima phone numbers
    +1 (801) 297-1982
    +1 (801) 297-1982
    Click up if you have successfully reached Acima by calling +1 (801) 297-1982 phone number 1 1 users reported that they have successfully reached Acima by calling +1 (801) 297-1982 phone number Click down if you have unsuccessfully reached Acima by calling +1 (801) 297-1982 phone number 0 0 users reported that they have UNsuccessfully reached Acima by calling +1 (801) 297-1982 phone number
    100%
    Confidence score
    Customer Service
    +1 (801) 297-1920
    +1 (801) 297-1920
    Click up if you have successfully reached Acima by calling +1 (801) 297-1920 phone number 0 0 users reported that they have successfully reached Acima by calling +1 (801) 297-1920 phone number Click down if you have unsuccessfully reached Acima by calling +1 (801) 297-1920 phone number 0 0 users reported that they have UNsuccessfully reached Acima by calling +1 (801) 297-1920 phone number
    General Inquiries
  3. Acima emails
  4. Acima address
    13907 Minuteman Dr, Draper, Utah, 84020, United States
  5. Acima social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 15, 2024
  7. View all Acima contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.