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2.4 62 Complaints
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Acima Complaints 62

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4:51 pm EDT
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Acima acima credit is a rip off

Charging people more than double what you should pay for the item or items. The better business bureau need to shut them down. Just taking advantage of people. I was there, and applied, approved, and didn't get a receipt or a copy of the lease. So I called the lady she forgot to give them to me. I did end up getting both. Look at the payment schedule it was ridiculous. Bye the time everything was done I paid what I should have. I was offered to give it away to a non-profit organization or settlement. I was trying to establish better credit, and instead they put that leasing charge on my credit report, I refused to pay an additional $1400.00 to them for their gain.
I will tell the public not to purchase any leasing agreement with ACIMA. I will notified whom ever I need to so people don't get ripped off.

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Lateresa Porter
US
Jul 09, 2021 3:04 pm EDT

i wish i wouldve know the payment scale was double what its worth. Im now out of almost $3, 000 in renewal fees that i cant take back or get out of. I never knew it would be like this and im still trying to get out of it, if i cancel it im out furniture and money. i cant believe there isnt laws to protect against getting ripped off so bad. you loose rights to arbitration, court and etc.

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5:54 pm EST

Acima purchase of tires/credit

I purchased 4 tires in September 2018 from big R tires in Pueblo, CO, a subsidiary of NTB Tires. The tires cost seven hundred dollars and at the time of purchase the sales person offered me credit with an understanding that in three months I could pay them off with no interest. After three months if I did not pay it off I would have to pay interest of 20 some percent or more. I signed and agreed to this contract of credit with monthly withdrawals of $135.73 from my account with a down payment at the time of purchase. February I thought I should be finished paying so I called Acima Credit with a number my bank had given me. I talked to an agent who stated I had signed a lease agreement and I still owed $950. Lease #1285230

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Lewis Micheal
Kansas, US
Sep 07, 2024 4:11 pm EDT

Scam alert. Don't invest with Acima, I lost $30,000 to them and customer support team not replying to my mail. TRADEREPORT.ORG came to my rescue with a refunds and recover my lost investments

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Alexis Peralta
US
Aug 02, 2022 5:41 pm EDT

I give this company zero stars. I was lied to by my Boost mobile retainer. I started to her on the phone n in person what was wrong with me medically. I had a witness with me during all of this. Acima says, "I'm sorry!" That's all they know what to say!?! DO NOT GO WITH THIS COMPANY ON ANYTHING!

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Laticia Robinson
US
Nov 30, 2019 7:32 pm EST

Trying to make me pay over 100 percent of merchandise so pay twice the amount merchandise is worth and then would not work on early pay off amount. Early pay off was at $516.00 and I offered to pay $300 of that to be done with the lease that would give them an $550 profit in financing. Absolutely refused to work with me and was very rude.

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Overview of Acima complaint handling

Acima reviews first appeared on Complaints Board on Mar 5, 2019. The latest review Car repairs was posted on Feb 7, 2023. The latest complaint Car repairs was resolved on Feb 07, 2023. Acima has an average consumer rating of 2 stars from 62 reviews. Acima has resolved 22 complaints.
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  1. Acima Contacts

  2. Acima phone numbers
    +1 (801) 297-1982
    +1 (801) 297-1982
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    +1 (801) 297-1920
    +1 (801) 297-1920
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    General Inquiries
  3. Acima emails
  4. Acima address
    13907 Minuteman Dr, Draper, Utah, 84020, United States
  5. Acima social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 15, 2024

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