CB Retail Stores Ackermans exchange without slip

Ackermans review: exchange without slip 1

Sbongile Qwabe of US

Jan 16, 2020 10:02 am EST

Review updated: Nov 23, 2023

I bought clothes for my newborn baby in December and unfortunately I misplaced the slip however I was able to find proof that I paid with my card, the 2nd slip that normally comes out once you have paid by card. On the back of that slip it says you can exchange clothes without the slip but Ackermans Bayside Mall refused to do the exchange. So why does your slip say you can exchange if they won't allow it? That is false information provided to the customers. I'm not asking for refunds but I just want to change the size. The store keeps copies of slips so why is it a big issue that I don't have the slip?

My sincere apologies to the Bayside Mall Ackermans. There was a misunderstanding, its actually Ackermans Adderley street manager that refused to do the exchange. Nicolene from Bayside Mall assisted me and she was very helpful and professional and thanks to her.

1 comments

Add a comment

Hadifele

Westerncape, ZA

1 comments

Hadifele of Westerncape, ZA

Nov 23, 2023 1:51 am EST

I bought pants on Saturday 18th of November 2023 n find out they are abit tight for my son dont find my receipt but everything is still attached even the price tag and i swiped using my bank card is it possible to exchange the pants

Ackermans - layby cancellation and laybuy exchange 3

Resolved

Ackermans - premio p1000 tablet 6

Ackermans - Premio s84 cellphone 4

Ackermans - Refund taking 8 weeks 3

Ackermans - Faulty netsurfer tablet

Ackermans - Product I bought - towel

Ackermans - Customer Service - Opening a new account with Ackermans

Ackermans - Staff incompetent

Ackermans - My phone

Ackermans - Calling Agent

View all Ackermans reviews and complaints

Ackermans Contacts

Ackermans phone numbers

+27 860 900 100
+27 860 900 100

Click up if you have successfully reached Ackermans by calling +27 860 900 100 phone number 59 59 users reported that they have successfully reached Ackermans by calling +27 860 900 100 phone number Click down if you have unsuccessfully reached Ackermans by calling +27 860 900 100 phone number 163 163 users reported that they have UNsuccessfully reached Ackermans by calling +27 860 900 100 phone number

Customer Service

+27 219 281 040
+27 219 281 040

Click up if you have successfully reached Ackermans by calling +27 219 281 040 phone number 107 107 users reported that they have successfully reached Ackermans by calling +27 219 281 040 phone number Click down if you have unsuccessfully reached Ackermans by calling +27 219 281 040 phone number 49 49 users reported that they have UNsuccessfully reached Ackermans by calling +27 219 281 040 phone number

37%
Confidence score

International

+27 21 937 2000
+27 21 937 2000

Click up if you have successfully reached Ackermans by calling +27 21 937 2000 phone number 0 0 users reported that they have successfully reached Ackermans by calling +27 21 937 2000 phone number Click down if you have unsuccessfully reached Ackermans by calling +27 21 937 2000 phone number 1 1 users reported that they have UNsuccessfully reached Ackermans by calling +27 21 937 2000 phone number

More phone numbers

Ackermans emails

info@ackermans.co.za

100%
Confidence score: 100%

Support

Ackermans address

Ackermans Building, 4 Waterville Crescent, Kuils River, Western Cape, 7580, South Africa

Ackermans social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 17, 2024
View all Ackermans contacts