Dear Activision Support Team,
I am writing to formally address the sudden and unexplained permanent ban on my Call of Duty account, allegedly due to the use of unauthorized software and manipulation of game data. I would like to clarify that I am a casual player who has never engaged in any form of cheating, hacking, or the use of third-party software that violates Activision's policies.
This ban has come as a complete shock to me, as I have always played the game within the framework of fair play and integrity. I have no knowledge of any actions or software that could have triggered such a penalty. Despite submitting a ban appeal through your official system, my appeal was rejected without any detailed explanation or evidence provided to support the claims against me.
Key Points of Concern:
False Allegations:
The accusation of using unauthorized software and manipulating game data is entirely baseless. As a casual player, my primary focus has always been to enjoy the game with friends and participate in its community. I have not engaged in any activities that would warrant such an accusation.
Lack of Transparency:
I have received no specific information or evidence detailing what actions led to my ban. This lack of transparency makes it impossible for me to understand or address the issue effectively.
Impact on My Experience:
This ban has unfairly restricted my access to a game that I have invested both time and money in. It has also negatively impacted my gaming experience and trust in Activision’s player support process.
Ban Appeal Rejection:
While I understand that Activision takes cheating seriously, I believe my ban appeal was unjustly rejected without proper investigation or consideration of my case.
Request:
I kindly request that my account undergo a thorough and detailed review by a senior member of the support team. Additionally, I ask for clarity on the evidence or data used to justify this ban. If no concrete evidence exists, I respectfully ask for the ban to be lifted immediately and my access to the game to be restored. I have supplied screenshots of my game files, as well as my ban email and appeal.
I take pride in following the rules of any game I play, and this situation has been deeply frustrating and disheartening. I am more than willing to cooperate fully to resolve this matter fairly and transparently.
Thank you for your time and attention to this issue. I look forward to your response.
Sincerely,
Jordan
FreeOldGranny#9310845
[protected]@gmail.com