Activision review: False banned

Dear Activision Support Team,

I am writing to express my concerns regarding the unexpected and permanent ban on my Call of Duty account, which was reportedly due to the use of unauthorized software and manipulation of game data. I would like to emphasize that I am a casual player who has always adhered to the rules, and I have never engaged in cheating, hacking, or the use of third-party programs that violate Activision's policies.

The news of this ban has come as a complete surprise, as I have always made it a point to play fairly and with integrity. I am unaware of any actions or software that could have triggered this penalty. Although I submitted an appeal through your official system, it was rejected without any detailed explanation or evidence to support the claims made against me.

Below are the key issues I would like to address:

Baseless Allegations:
The accusation that I have used unauthorized software or manipulated game data is unfounded. As a casual player, my focus has always been on enjoying the game with friends and being a part of its community. I have not engaged in any activity that would justify such an allegation.

Lack of Transparency:
I have not been provided with any specific details or evidence outlining what actions led to the ban. This lack of transparency makes it extremely difficult to understand or resolve the issue at hand.

Impact on My Experience:
The ban has unfairly restricted my access to a game in which I have invested both time and money. It has also negatively affected my gaming experience and diminished my trust in Activision’s support process.

Ban Appeal Rejection:
While I understand and respect Activision's commitment to combatting cheating, I believe my appeal was unfairly rejected without a thorough investigation or proper consideration of my case.

Request:
I respectfully ask that my account undergo a thorough review by a senior member of the support team. I also request clear details on the evidence or data that led to my ban. If no concrete evidence is found, I kindly request the immediate lifting of the ban and restoration of my account. I have attached screenshots of my game files, as well as the ban notification and my appeal for your reference.

As a player who values fair play, this situation has been incredibly frustrating and disheartening. I am eager to cooperate fully to resolve this matter transparently and equitably.

Thank you for your attention to this issue. I look forward to your response.

Maximus#1430870