Ahalia Hospital / Ahalia Group
Reviews and Complaints

Visited above mentioned doctor at 1050 pm on 23 dec. For viral fever. After diagnosing he prescribed medicines and advised that injection would be better option. When I agreed he said I need to wait 10-15 minutes as he wants to see next patient. Similarly for sick leave certificate also he said I will have to wait or he will leave it with reception and I can collect it next day morning. I left as I could not wait due to fever.
When I called next day morning I was told dr gas not left any certificate and was asked to call after 3 pm when he resumes his duty. I called in the evening and dr said he would prepare now and give to reception. Abd when I asked why my fever has not subsided for more than 24 hrs now he said he has a patient and asked me to see him. At around 9 pm today 24 dec I came to the hospital and sick leave certificate was still not prepared and I am veing asked to wait in normal queue for getting injection whereas he could just enter it on tbe system and nurse can give me injection.
My complaint is things that could have been completed on first visit was not done as dr wanted to see another patient. How come he left task half done and caused inconvinience and distress to me whereas my fever has nit subsided for more than 24 hrs now.
Your reply is highly appreciated and I have no choice but to raise this issue with haad and media as its an unprofessional treatment given to me.
You can pull my details from my mobile number [protected]

Abdeally hamid

I went to see Doctor Fatima Hussain in the Gynaecology Department. My previous Doctor Preety is no longer with the hospital, so I decided to try Dr. Fatima as I had visited her once when my doctor was out of town so I assumed she still had my records. Firstly I have been visiting Ahalia for maybe two years now and they did not have my records. Anyway I explained to Dr Fatima my problem, she took some tests and asked for a separate test for my urine sample. The vaginal swab that she did on me was very painful when she did it. She has no compassion as I would expect female doctor to have. She does not make you feel comfortable at all. She just inserted the instrument in me with no warning and asking me to relax. I expressed my pain by saying ouch and squealing but she kept talking to the nurse and paid no attention to me. When I would do any swab test with Dr. Preety i never felt any pain and she was thorough with the check. She would make me feel as relaxed as possible which I would expect any doctor especially a female Gynaecologist. She should no better. After she took a swab test, she did not even give me any prescription. I had to ask for it and she had gone away from the office and I had to wait for her to ask for a prescription. She did not explain anything to me. I came back two days later as I reacted to the anti biotic she prescribed me. She offered new medication I said ok. I requested for two days sick leave as I was unable to go to work because of the reaction. The doctor was unsympathetic and she told me for my diagnosis I don't need two days sick leave but she prescribed me medication and I never requested for a sick leave then. I am a very professional being and I never take unnecessary sick leave unless I really need it. I only came back to the hospital after I was unable to go to work because of the reaction I had to the medication. I needed an extra day to rest as I had not slept at all and still felt sick. I had to shout at the nurses because no one took me seriously. At first they told me that I had another sick leave with Dr. Fatima from over a year ago when I lasted visited her when I had abdominal pain due to some abnormal menstruation. I asked the nurses if it made sense that they cannot give me a sick leave simply because I took one last year so I only have two sick leaves in an entire lifetime with Ahalia? The nurse then said I should speak to the doctor and I had to wait again. I spent over four hours just for this sick leave when I should have been resting. I finally got to see the doctor again and Dr Fatima asked me to never to come back for another sick leave and that I don't look sick at all. She told me to come back again the next day for the second sick leave. They could not give me 2days on one paper I had to keep coming back and fourth when I was not feeling well when I should have been resting. She did not even show me my results for the tests they conducted the first time I visited her(two days ago). She did not explain what was wrong with me and even after getting side effects from the medication she gave me, she did not show any sympathy at all. I told her I was itching in my vaginal area which was being worsened by the anti biotic she gave me, I am already prone to getting yeast infections which is why always visit the Gynae in the first place because I suffer from the same condition and she did not prescribe anything for me. Now I paid money with no information about what is wrong with me. This is the worst experience I have ever had with any doctor my entire lifetime. Iv never felt soo belittled and uncared for as a patient. She did not care for me at all or anything that happened to me even if it was her own doing that I ended up in that situation. When Doctor Pretty was there I never experienced any of this despicable service, the worst ever! I have trusted Ahalia for more than a year if not two years and I have never faced this with any doctor. Now I will never go back to Ahalia and would never recommend anyone to visit her she is a horrible doctor with a horrible personality. I don't know if she treated me this way because I'm not her regular patient or because I'm black. But I would expect so much better from a professional doctor and a female Gynaecologist. I just a patient just as everyone else she has as her regular patients. I was not rude with her because of the respect I have for people, and my Elders. But this service from a Doctor is completely unacceptable! She is very rude and shows no emotion at all! Even the receptionist felt my pain and felt sorry for me and recommended me to a different doctor she considers as nice. No one should ever have to go through what she made me go through and right now I'm still sick still taking the same anti biotic hoping to get better without even knowing exactly what is wrong with me. My insurance company is paying for tests and I'm paying for medication and consultation and I don't even know the results because she did not bother to inform me. All she cared about was the sick leave and how much paperwork she has to write if she gave me two days sick leave instead of one day. If anything is to happen to me, I will hold her accountable for patient negligence! I hope that you will take my complaint seriously as no doctor should behave this way. Very dissatisfied and never coming back!

I purchase Frappuccino chilled coffee drink on 18 May 2019 from supermarket, it was expired on 19 April 2019. Even the supermarket management also noticed and still the product is there for selling. How come this is happening from a huge company. I really fed up with u. I need explanation about the incident. You should contact me with in a day. +971 [protected]. Hope you get me. Thank you

It is the first time in my entire life that i have come across a Doctor (Dr. Premanandan Madathil) who is completely against medical ethics. This person is so arrogant that during the consultation he refused to divulge any information to me. In fact, until I went to the pharmacy I didn't know anything about my medical condition. He seems to be like a radio station, we can only listen to his stupid ideas and advises but cannot utter a single word on our health condition to him. Being an Engineer (IIT'ian) I strongly believe that this person should be given some medical treatment or therapy sessions on how to deal with patients.

To my utmost despair, when i asked for a medical leave, he responded as if I asked his life in return.

The moment I came out of his room a very kind Nurse was all ready with a Pen & a Complaint slip. (It was a very usual scene for them) I am surprised how this person has not come into the eyes of Ahalia Management and why there has been no action taken on him.

Finally, escaping all this charade, I went to another hospital & I am given complete Bed Rest for 2 Days with the approval of Heath Of Authority Abu Dhabi.

I really don't understand if Kerala is in surplus of Doctors that such Doc's are been recruited to UAE. This episode is a shame on Ahalia Management & I wouldn't recommend Dr. Premanandan Madathil even to my worst enemy.

Ahalia hospital abu dhabi is the worst place to work in uae.

They offered 20000 dirhams per month salary to a doctor, when he came here he was forced to sign a labour contract in which salary was mentioned as 8000 dirhams.

They keep all employees' original certificates and passport and once they resigned or got terminated they will not give last months salary and end term benefits. As they hold original certificates poor employees sign all the papers to get them back.

If any employee wants to fight they will issue false complaints against them

If you are joining ahalia hospital for any job, be prepared to be cheated. They will ask you to sign a labour contract which will show one third of the salary they offered to you and from then they will start cheating you. When you dont get salary or incentives if you want to leave, they will give false case against you leading on to police arrest and life ban.
They recently terminated a poor nurse and immediately after giving termination they took that letter back and now they are not giving any money which was due and are going to pose ban on her. As they cheated her taking back the termination letter she cannot complaint to labour court. They are not prepared to give even 2000 dirhams to her as her last salary which she didnt receive. They are shameless cheaters. Be careful.
They are constantly removing somehow all these complaints from internet but you can see the cached copy.

If you are promised 10000 dirhams as salary, please be prepared to receive only 2500 if you are working in Ahalia Hospital Abudhabi