Airtel review: customer id 518

My airtel Mobile number is [protected]. It is prepaid one. A sum of Rs.20/- is continueously deducted every week for the past 6 months without my consultation/permission. Still they are telling that GPRS is free. I never used GPRS or Airtel live for messages. I have contacted customer service twice and informed this. But no action. Yesterday I got a new message that they are going to deduct Rs.20/- for some other facility. But it is also informed that if I am not interested I can Unsubscribe. According I unsubscribed by sending a message. But Rs.3/- has been deducted as SMS charges. They only asked my option wheather such facility is requuired or not. I replied. for that they have charged Rs.3/- for which there is no justification. In case I was keeping mum Rs.20/- will be deducted as informed by their SMS.
Still they are telling that GPRS is free. But wihtout using GPRS or Airtel Live they are deducting Rs.20/- every week.

Hai,

this is karthikeyan, my no:[protected] i have been using this number for the past 2 years. my friend bought me this sim using his mother's proof. i lost this sim 2 days before, so i blocked the sim and yesterday i went with my friend to the besantnagar branch and submitted the same proof to collect a duplicate sim but they are telling that the proof tat i have submitted, doesnot match with the previous one which i have submitted 2 years back. After a long arguement i came to know tat my number is registered to someother person named kapila barik. past two years i dint get any interuption in my line and now the airtel people are telling tat only on submission of tat kapila barik's proof and photo, the duplicate sim can be claimed. they are asking me to bare the punishment for thier mistake. i dint even know who tat kapila is. kindly slove my problem . my alternate number is [protected]. u can contact me to my alternate number. thank you.

i made a call to customer care at airtel on 26 jan 2010 to know about the latest offers. however i was unsatisfied with the response and sent no to 876 whwn asked for the feed back.
today a call came from the no [protected] where three or more friends had a union and startedd using abusing words and threatned me as one among them was thrown out because of my response
also immediately a message came for subscribing to friends chat and a sum of Rs 30 was deducted from my main account balance
i am amar sharma
ph -[protected]

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay chugh
Airtel Customer Service Team

The connection i have is a prepaid. i was using gprd to browse on my phone and got deducted for some Hungama download, and was informed by sms. I checked for the download but there was no download. so i decided to actually download a game from the popup site and was charged 198 Rs.

Earlier I was charged the same for receiving an intl SMS.

Its no use calling the airtel bpo number--they put you on hold and some nasty persons come on with threatening voices.

I got an Air Tel pre- paid connection ([protected]) on 3rd Dec., 2009 after giving address proof to the retailer. The connection was activated with in 2 days. Suddenly the out going calls were not allowed in this connection. I have sent series of mails to Air tel on 29th Jan., 01 Feb, 02 Feb and 04 Feb, 2010 and registered a complaint in the costumer care ( Complaint No. [protected] ) . I was assured to activate it by 01st Feb, 2010. Two months have been elapsed and I am still deprived of the services. Please let me know the reason as to why outgoing calls of this connection is deactivated. My UR No is [protected].My alternate contact No. is [protected]

It appears that Airtel is least concerned with the services to be provided to its costumers . The main aim of Airtel is to sell its sims.

Same here they charged me two time for using the [protected] service. I even didn't know what is this service for.

****ATTACHING THE COPY OF MAIL SEND TO NODAL OFFICER*****even this bounced stating that the nodal officer's mial box was full... of complaints ofcourse!
I am Binish one of the very unfortunates to have taken an airtel DTH and most regrettable to have spoken to the infamous airtel support personals.. Complaint raised on 10th of Jan.(as per Airtel its 13th!) – regarding not able to view top-up channels.
To have the entire story of one month conversation very short, I still do not have a resolution with my initial problem, even when I get messages regularly on my phone that the issue is resolved! from different departments. Out of pure frustration and no hope left for a resolution from Tech support, I am not calling back 12150. (There are numerous instances where, even escalation desk personals were indifferent and rude and non-cooperative)
Sum total of the issue is that after having recharged with 250 RS on 10th Jan I am left with a negative balance of –Rs 8 Rs on 8th Feb. Approx Rs 9/Day for the south new value package with no top ups working, which is blasphemous and ridiculous.. Kindly provide a resolution or return my money.
Thank you
Binish.
Ph# [protected]

I had bought unlimited plan of Mobile Office for 401 Rs. at 23rd January 2010. Since 1st February, I am getting charged 30 paisa/50 KB from main balance. I have talked to their customer care center for about 6 times, every time they say problem will be resolved in 48 hours. My cell phone setting are fine, as I use MO since last 4 months or so.
I even had talked to Nodal officer, who said that problem will be resolved on or before 8th February. It's 13th February now, and when I try to call Nodal Officer, I always hear a voice saying that the officer is busy attending other call. How come that happen all the time during the day? Also, as balance is reduced even when we hear such recorded message, which only discourages a customer from calling Nodal Officer again and again.

So, I conclude that they won't refund my money, and they are apparently now able to fix the problem. I am scammed for at least 300 Rs. and have lost a lot of time talking to customer care etc.

Please replace this sentence - "and they are apparently now able to fix the problem" by this correct one - "and they are apparently not able to fix the problem"

my no is [protected], , , i had demo sim card.i got a message that "by activating hellotunes u can get a commision of 10 rs".how to activate hellotunes by demo card...and i got another message "by song changing to any customer u can get airtel free minutes"i changed the songs for these numbers [protected], [protected] but i did no get any free minutes...and customer care is not working for my demo sim...contact me at 5pm or mail me at madhu-chinnamsetti@yahoo.co.in

When you switch to a plan, or add up VAS like GPRS etc to your mobile plan, how do you get to know about the plan ? Customer Service (121) right ? They tell you the plan details and you switch or upgrade to the plan...

I did the same. But when I switched from Blackberry 299 to 499 plan I was told 500 MB of data usage is free. (Which seems fine specially if they are offering unlimited data plan for 899). I switched to that plan.I would have used around 50 MB in a month and to my surprise, the bill just for the data services was whopping 17, 000 !

When I asked about the details, I was told that as per the plan, the free data usage is 500 KB not MB. This issue of Customer Service (121) misinforming the plan has been pending for 3 months now... and yesterday all my outgoing calls, sms, emails etc. got barred. I went to their BG. Road, Bangalore office (which is the head office for Karnataka) and the customer executive their told me that they can not assist me with this issue, only 121 can help. I spoke to the guy who presented himself as the head of billing team and bluntly implied by his never ending repetition of "Sir, our customer care could not have told MB instead of KB" that I am at fault here...And as per the policy they can not share the 121 call when I activated the 499 plan ! Do I have to go to a consumer court to get it resolved ? (There seems to be no responsible response from Airtel)

I am frustrated with
1. what a company - they have grown so big that they don't have the decency to attend to a customer. 1 customer falling off their service doesn't affect them...
2. Rs. 200 extra (499 plan and 299 plan) for 500 KB ! What world do we live in... what's the next ? the call charges are Rs. 16 / minute and 121 tells you 60 paisa per call ?

Customers have no power in this country what so ever ! - I know the next thing will be Airtel stouts outside my door barging in to claim their money ! (as per the horrible stories I have heard...)

My humble advice to all you consumers is, not to fall into any of the customer service executive traps, always call 121 10 times and ask about the plan from 10 people before making a decision. You never know which one of them is tell you the correct plan.

I hope someone responsible at Airtel reads this or at least, this review saves you the harassment that I am going through...

Hi,
Iam using Airtel from 6 months..it has good network and very gud customer care response..but yesterday i called to custcare one issue relating to my Tariff Validity...they have ended the call abrupty...and it was happened for me 5 times yesterday...after that iam not able to reach custcare only...i think they kept a limt on number of calls...
It is realy hurtng when custcare ends the call abruptly..whom to blame and whom to Question...Iam posting it with a hope of taking issue infront of them.so that it will not repeat in future...
for Reference iam giving Refno:[protected]...
Please check this and do the needful.

Regards
Srinivas.

I fully agree with your ordeal.I have also gone through the same. These people are obstinate and totally careless.
please try to lodge complaint at
http://www.consumercourt.in/mobile-services/4829-bharti-airtel-complaint.html

the latest campaign of Airtel is to send schemes to customers on SMS es and deducting money ( rather stealing money ) . they ask customer to unsubscribe, if they dont want the scheme. I want to ask why are they taking negative consent from customer ? Why should somebody ask for unsubscribing when he hasn't subscribed for it in the first place ?

Dr Pankaj Gupta [protected], [protected]

TO
THE CONCERN

i'm PHANI sir/madam .I gave a complaint about tower signals in my locality from the month of january we're facing the problem i contacted customer care for several times but the response is work is under progress i dont know what airtel is doing for 60 days .My locality is near chillukur it's near to kodada in nalgonda (dist) and the signals we're getting are from tower called (BURRUGADDA)

The signal strength is excellent but no out going or incoming to make a call we have to try nearly 100 time that to it depends on our luck and internet oh god it's worst the balance is getting deducted but the sites are not getting opened its really unfortunate to see that airtel showing this type of thing on customers

i'm providing cleraly the details of the tower

tower location is-BURRUGADDA
neraby village -HUZURNAGAR
nearby town-kodada(nalgonda dist )

An airtel staff Kartik from Bangalore Benson Town took 2 applications from me for Pre-Paid connection and after 15 days both the connections got disconnected. When I contacted the Airtel staff they were very rude and said our address details are wrong. I had submitted the address proof (passport) 2 times to the dealer Keshva Enterprises and inspite of this the connection was disconnected. Both the Airtel Staff kartik and Keshava Enterprises were very rude and I have lost both the connections with Airtel cheating me with my money.

Airtel has no commitment and very poor service in Chinchwad region.
Airtel service engg are least bother about you isseses even they close you issues without coming to your place and resolving it. I have escalted these issues to airtel call center too but they also feel that chichwad service engg's are complicent and they don't want to work and resolve isse. they only speak about resolving it but never bring solution.

i request you all to look for better alternative like tatasky instead of AIrtel DTH ( this service gives lot of isses in rainy season due to poor coveage and network signels)

yeah - we too faced the same issues with Airtel DTH service and engg.

Airtel wrongly generated a bill for Rs 25, 000 for my broadband for 2 months. I repeadedly complaied for 3 months and when manager of airtel collections, south zone, Avinash called me, he threatened me . He said he d send me a non-bailable warrant and refused to listen to my problem. I reached a settlement with him of Rs. 6600, and he refused to pay me any letter. Afterwards he has been sending airtel executives every month for 4 months now, and still bothering me to pay rest.

This is Ashish working in an MNC and recently shifted to gurgaon and after shifting i have applied for Airtel postpaid connection and it took more than 10 days to activate after running from pillar to post but that was as my organisation is having a corportate tieup with Airtel.

Now on 1st of March i have to take another postpaid for my house and still now after giving the complete documents the connection has not started working. Mr Javed who is the concerned person from whom that connection was given to me was not even picking the call and everytime if somebody picks the phone the reply is always that verification is pending and everytime i am telloing the Javed and team to send somebody for varification.

Can you please look into this and arrange to get the no activated. I am a strong consumer of Airtel and always recommend airtel to all the nears but this experience has actually taken me away and the people like javed are actually creating the nuisance for the brand...

Regard
Ashish Jindal
Present Contact no;- [protected]
Gurgaon.

My wife Mrs. Rajasri Ganguli has been using airtel mobile phone for last 5 years. It is a prepaid Kolkata (India) connection. The phone number is [protected]. She is now stationed in Ghaziabad and does not use the number here. She uses the phone when she goes to Kolkata only. A number of times she has requested for DND ( do not disturb), but the airtel company sends her all types of promotional SMSs. They send a number of updates on new products, value added sevices etc. AND SHE IS CHARGED FOR INCOMING SMSs. It is illegal and amounts to cheating.

on 19/3/2010 around 9:50 pm, i opened the site google and through google i opened facebook, as i was not using any wifi i did browsing through airtel live, when there after i receive a message from the no. 54321 at 9:58pm. saying thank you for dowmloading girl on the beachv from airtel which actually never happened in my mobile and charged Rs. 15 for it.
after receiving the message i stopped doing browsing and again after 10 minutes i.e. at 10:08pm. i receive another message from the same no. 54321 saying this time ''thank you for downloading kiranvideo2 from airtel and you have been charged Rs.15 for downloading.

After receiving these message, i felt cheated and i immidiately called customer care telling them about that problem on 19/3/2010 around 10:10 pm. where the person gave me the complaint no.719322 and told me that the problem will get resolve by 25/3/2010 by 6 pm. i felt relaxed that airtel might see to our problem,

but i was forced to make this complaint today after having a talk with Vipin from airtel on 23/3/2010 at 2:07pm. from the no. +[protected] who told me that, the downloading details have been mentioned in the data and i can not refund the money.

i have been using this no. since past couple of years and i have never made any complaint like this before and that only for 30 Rs. but when i come to know from vipin that he can't refund the money and he directly said to me that we can not do anything else in this even when i ask him to let me talk to someone senior to you he simply denied to give me the no. according to him it was not aloowed to give numbers of the senior person.

even to know more about this no. you can check my past records, if anything like this has happened before and also my recharge value to make you understand that i will never make a fake complaint to get 30 rs. balance in my mobile because i am still more capable of doing recharges and too og higher value.

Note:i can send you the message which i receive from 54321 for downloading, if there is any contact with me from any no.
i can not provide any proof photo as there is a dedection in the money balance.

dear sir,

I am usig airtel sim card last 4 years now also using, yesterday night means 28/03/2010 this day night time 12:20 tht time they charge the 10 rupees. that tiime i am in call i am talking with my friend after i cut the call they charge the call rates but within the two seconds they charge 10 rupees.At the time i called the coustemer care and he take a complaint and he said our exicutive will be calling tomorrow at 3.30 pm he said that time i said k.
Then again that date morning 4.20 something again they cut the 1 rupees.
today 3.30 and 4 something they called me that coustemer care he talk with me that time they told me you are using this service thats why we charged you that tyoe he told me i said no i am not use this service why should i pay? i ask, but his talk is not satisify my question. and he told me sorry sir this amount not refund to you that type he told me and cut the call.
so that is i requested you please give me justice sir .
thank fully
pradeep d s
[protected]

Dear sir/mam,
This is to request you that I bought a AIRTEL pre paid SIM( no-[protected]) on date 3 April, 2010 from BUNTY MOBILE SHOP, PREM NAGAR DEHRADUN, UTTRANCHAL, INDIA. and since that day my put going is not being activated.
The shop owner also tried a lot but they people are neither activating my SIM nor returning my photo id, more over when I called to AIRTEL office on 10th April at 1:53 pm to a no [protected] (as given by shop owner), a lady picked my call and said that she is not bothered about any complaint and did not tell her name.
I humbly request you to please take some corrective measures as soon as possible.
Regards,
Neeraj yadav
e-mail id: neeraj_ec05253@yahoo.co.in
ph no-[protected]

my name is mp sutar from pimpri pune,
i ve bought airtel data usb card of micromax modem, 5 days back,
@ the time of purchase the company representative told me that i ll be getting a speed of 200/kbps
leave 200 im not even getting a 50kbps,
the speed wat im getting is 20/kbps maxxx
professionaly i need to check mails, send receive drawings, quotations, estimates,
im not able to do any of these things cause it is not even able open my gmail id, it hangs up 2 to 3 times in that
im using airtel prepaid that too ive 8 to 9 connections in my firm, because i trust this company
but now i ll have to think again,
by calling 121, they gave 5 to 6 different nos, the last one which i got was [protected]
on caaling this no . my call was kept on hold for around 10 to 15 mints, saying u r in line, plss stay on line, n i waited,
at the end i disconnected the call, n surpsizingly i was charged 15 rs for that last call, that too without any fruitfull feedback,
im totally helples
plss anybody help me out of this
im not asking for anything special, i jus wanna check out my mails, thats it

This is painful to inform you about the worst experience in my life by taking the service of Airtel DTH. The connection has not been established in last 48 hours. I have purchased a new Airtel DTH connection with consumer id [protected]. The set up box has been installed on 2nd May, 2010. I have paid Rs. 999 on 30th April, 2010 for new connection. I have called to your customer care cell and every time i got false promise to get the activation in next one or two hour. I have had a very good image for Airtel with mobile, but the entire image has tarnished in this new experience. You don't know how to respect customer. If you are unable to provide the service, you don't have the right to hard money of people and display the Annual growth of Airtel by misleading people. I have tried to contact your customer care 100 times in last 48 hours, but failed to get a response. Today, I could not even speak to CCE at 12150 as every time the call gets disconnected.

This is my humble request to please return my money and get you set box back. I will be thankful to you. My number is [protected].

Thanks
Mukesh Kumar Shaw

Dear Sir,
My name is Ashjan.My number is +[protected].I have been using this number since 2 years.Now i am in Bahrain.I came here 24th august 2009, from that month till 30th April there is no problem regarding the connection.Between those months i got a message that, "number is not use for the past 90 days.Kindly make a call or recharge within next 48 hours, to avoid interruption of service".Then i recharged.After 3, 4 weeks on 30th April its showing "SIM REGISTRATION FAILED".What is the reason for that?Can you help me to active the Sim card again?As fast as u can.

Hope you will active it as soon.My e-mail id is ashjan_903@yahoo.com u can sent the reply
to this id.

Thanking you
Ashjan.M.A

Hello sir,

My self vishal arora my airtel mob no. is [protected]. I m using Samsung handset.
By mistake internet service is activate from my no. daily 1 rs charged for my balance.
I have no use of that; i want to stop this service. i give my complaint to 121 helpline but
They told me this service we can’t stop its stop from Ur handset but sir i try but this
Service not stopped. i have recive daily sms from 54321 for charging rs 1, plz my humble
Request to u sir stop this service i would be very thankfull to u.

With Regards

VISHAL ARORA

Airtel in Bhubaneswar is cheating with the customer, by dedducting amount in the name of Airtel Live. I have never activate the Airtel. But its autometically activated and I have lost more than thousands every time. The attitude of the customer care centre is harrassing and very rough. They never help the customer, whereas they are simply avoiding the complaints. Is it a fact that Airtel company is giving such instructions. If it is not pl. intimate them to restore / refund the money back

S.Dash
[protected]
Bhubaneswar

true and experninced

" Airtel Executives using foul language and harassing my family for pending payment"
1 was using a post paid connection bearing no [protected] i have been your
customer from past 5 yrs and have been paying huge bills from a long time, As the
situation got bad i lost my job 8months back and was enable to pay the bill and
a pending amount of Rs.8000.00 is balance which airtel claim is 10, 600.00. sometimes 15000

The problem is from past 3 months your airtel collection department
is harassing my family member and friends with threatening calls stating that
they would disconnect there numbers and abusing my mother sister and wife
time and again, they use very foul language to the ladies and others too...i
was ready to pay 3 months ago itself but the executives activities has made me
not pay due there rowdyism talks and shameful behavior .i have
also complained to the customer care endlessly but nothing has happen

Yesterday ie...25-05-10 at least 20 of my friends and family received
calls threatening to disconnect there connection...my wife who is innocent
receives 20 calls from male and female executives at even nights with abusing
talks.they even told my wife that "your husband is ### and thinks
more worse than that ...they told my mother to beg on the streets and pay my
bill..they threatened me that they would even break my legs and take the money
out.thats horrible shame on airtel.

Tell me does a human does not have any value if he does not have
money...even the the executives have harassed my sister for the same.

Does your team do not have the decency to behave ...and more than tht i am
available in my residence always and not absconding anywhere.they never call me
instead are accesing my call data and calling everyone

Today i am thinking of giving a Police complaint and approach consumer court
for the same please let me know what i need to do now its not about money its
about self respect.

The numbers of the executives who harassing are :

[protected]
[protected]
[protected]
[protected]
[protected]

the names that they say are pallavi, venkatesh, rajeswari and etc...

please contact me on [protected] (my sister mobile ) if u wanna take action if
not ill go to the media, court Wat so ever to protect my family

I was a loyal customer of Airtel cellular services for over 8 years, during which I made payments religiously of sums always exceeding more than 2.5 K immediately after the bill was generated.

In March 2010, my company capped mobile usage and asked us to adhere to it. Thats when I committed a criminal mistake of tweaking with my tariff to identify a more economical avenue. To my horror, the new plan that were advised by Airtel proved more expensive than my former plan. I worked out all permutations and combinations, but Airtel's rigid plans did not offer any viable solution.

Thats when I decide to subscribe to another service provided who offered me a solution to my problem.

However, I did not relinquish my Airtel number since it was widely shared amongst peers and friend.

I migrated my services from Post paid to prepaid, while doing so I cleared my outstanding, and requested them to furnish my bill once it is generated to claim for reimbursement.

That's when all the bloody trouble started. Being the owner the number, I was aware of the average usage and the payment that I made every month, however, Airtel's customer service insisted that I pay over and above as buffer. I acknowledged and made the additional payment... This is what you get from Airtel for 8 years of LOYALTY!

When the bill was generated I noticed that Airtel owes me a certain sum that was paid in excess despite my reluctance.

It has been, god knows how many days and how many countless call to their imbecile customer service to recover the money, but to no avail!

If that wasn't enough, to add salt to my wounds, they have not delivered the bill even to this day (Nither though E mail nor through post)! I was required to furnish the bill to my company before a stipulated time to get my money back, but that never happened and I incurred losses and pay out of my pocket!

There was a time I felt proud to be affiliated to Airtel ! But today, I am glad that moved away! There is no reverence for a customer, all they want to do is milk you till you wither.

Their network is nothing to write home about and their customer service has gone to the dogs.

I feel bloody betrayed and cheated, I so want to swear at this moment! But my conscience does not permit me to do so!

Any shrewd consumer will stay away from Airtel! Believe me there are other service providers who value your association!

Airtel sucks...

Hello,

M

How are you doing? Hope you are alright.

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So, if you are interested in it, you can have a look.

I think you will get some surprise.

This is their : www.newgoing.com

Dear sir,

I have given many complaint to active the blackberry 299plan in my no [protected] but not getting proper reply from the Airtel BB Department not giving proper comment even they don't know what is the problem, i have given complaint on 5 days before, normally it takes 4 hour to activated but 5 to 6 days surprise not only that i have speak to Airtel CCA on many time they are saying on my first call 4hours, 2nd call the server in not working so that means Sunday night no works in BB department great, 3rd call they are also surprise why the plan is not activated again they need within 48hours, 4th calls said the problems has been sort and within 24hors it will start working, but still i am facing the same not started blackberry plan 299 what should will be my next step? kindly help me for this matter,

to whoever it may concern,
most respectfully i'd like to draw your attention to the fact that airtel publishes no schemes for the countries like nepal.
personally, i m nepali by my nationality, and i would like to add to ur information the fact that many of nepalese have been residing in india since long, i being one of them.
Airtel has produced many offers/schemes for countries like UAE, Saudi, Yemen, Kuwait, etc. But, it's never published any of such shemes in regards of neighbouring countries, like nepal.
Respected authority, i'd like to draw ur attention regarding this matter, and also request the authority to think over this issue.
Kindly,
Nishan Subedi,
Alwar,
nationality: Nepal

Airtel collection center is unnecesaarily harrasing me by calling on my number to reach to a person whio has not paid bills and calling me again and again that where is the person I am not realtive of that person that i am being unnecessarily harrassed and given threats that you will be called again and again as that person use to call me many times.what the hell is this? Is this a police department and what kind of menace is this?Where should I go to complaint aginst this harassing?

We have taken Airtel Sim on 20.06.2002, till April, 2010 service was their. From two month we were not using that sim (AIRTEL), mean time they have disconnected the connection and discontinued the services.

we visited regional office at Bangalore, we have not any favorable reply from them and they have treated negligently.

please provide us the feed back on above the issue and reactivate our blocked sim

AIRTEL No. [protected]

TO
THE COMPLAINT INCHARGE
AIRTEL PREPAID SERVICES

COMLAINT FOR WONGLY DEDUCTING OF AMOUNT FOR FOOTBALL MATCH SCORES UPDATED IN MY MOBILE NO.[protected]
DEAR SIR
REGARDING DEDUCTION OF AMOUNT I AM COMPLAINT YOU BECAUSE I HAVE NOT RECEIVED ANY CALL FOR FOOTBALL MATCH UPDATE DT.26.6.2010 .I HAVE CALL YOUR CUSTOMER CARE EXECUTIVE MR.STAYA IMMIDIATLY AGST.DEDUTION WHEN YOU MESSAGE
COME IN MY MOBILE FOR DEDUTION THE MOBILES
SIR I AM YOUR CUSTOMER FROM LAST 5 YEAR & DONOT USE ANY MOBILES COMPANY IN I HAVE NOT GIVEN ANY PERSON TO USE MY MOBILE IN PAST SEVERAL TIMES YOUR COMPANY DEDUTED MY AMOUNT FOR WRONGLY DEDUCTION OF HELLO TUNES & REFUNDED MY FULL AMOUNT BUT AT PRESENT YOUR CUSTOMER CARE EXECUTIVE NOT LISTEN MY COMPLAINT FOR REGARDING COMPLAINT
THERE FORE I REQUEST YOU TO REFUND MY AMOUNT FOR WRONGLY DEDUTION AMOUT FOR MAKE A CONFIDENCE IN YOUR COMPANY
& REQUEST PLEASE DONT DEDUCT ANY AMOUNT WITHOUT YOUR MESSAGE ALERT OR CONFIRMATION WITH ME
YOUR CUSTOMER

SANJEEV TANDON
ID [protected]

I have my landline services disconnected since last 4 days. I have called Airtel customer Care number of times and everytime they promise action and nothing happens after that. I call again and they tell me same old story again. I am fedup of calling again and again.

I want to know as to why airtel has customer care services open if they dont wanna work.

I must say that Airtel has the worst services i have ever experienced.