Airtel review: customer id 518

hello this is pankaj from uttarakhand India iam a resident of Halduchaur 1Km away from Lalkuan railways station . Iam custour of Airtel prepaid my no is [protected]. Well i have been custmour of this cell company from 3 years with no problems but from last 3 months i was suffering from very bad signal quality i complained about this thing for about 3 times, they told me that some networking is going on and it will be alright in 7 to 8 days, sometimes they send me sms from their no 121 but i found no improvement, as they gave me 15-sep-09 as problem solving date but when i called in their so called cust care one of the gentelmen told me no such work is going on. I was so frustated since then they haven't gave me a call . They just befooled me now iam planning to change my connection.

I am Yakin patel from Vvnagar(anand), gujarat. I applied for transfer airtel prepaid card to postpaid scheme.
I already paid 500 rs. (deposite 300, and 200 activation charge).
He told us to airtel card transfer prepaid to postpaid within 4 days. one month over still no transfer.
I applied at shah communication office, Anand - vidyanagar road, Anand (Gujarat), India.
I requested their but they couldn't replay. I am not satisfies with the services. I want to my money get back, I want to close airtel connection. I am not satisfied with the airtel services.

YAKIN PATEL

I had submitted all my documents to the Aundh Pune Airtel office on 19-Aug-2009. My mobile got disconnected three times mentioning that they have NOT received the documents. I had submitted ALL the documents to the Aundh Pune Airtel office and they are saying that there is no problem with the documents. I am not sure on what basis you guys disconnect the phone completely.

The lady - Kishori who is responsible for the office hides and the junior folks do give her number. the customer care is horrible. I am surprised about your MISMANAGEMNENT and the harassment that Airtel is creating.

If the Airtel office writes me back that they have LOST the documents I can submit new ones otherwise I will have to go to the media and senior folks of your incompetency and incapability.

At least for that time make my INCOMING ACTIVE.

Rakesh
agarwal.rakesh@gmail.com
[protected]

place's name of this919650458148 number's won

i am a sudent of jansons school of business. karumathampatti, coimbatore. the company provides a very bad network. always the network is not at all constant it always comes and go. when i speak in phone for 5 minutes i have to call again and again. so i request company to provide with a good network

Airtel has been continuously debiting money from my prepaid account for some unwanted jobs provider service since 16th Sept 2009. No use of any do not disturb frantic efforts.

On 14th Sept i got a message stating that i will be getting some 2 day free trial of jobs on mobile, i did not pay much attention to it considering it as usual promo messages.

On 16 th Sept, I got another message metioning that my trial of 2 days is over and i am supposed to call some number to de-activate the service. As I did not apply for any activation and even did not avail the service in any manner, I was sure that nobody can cut my money just like that! without my concent!

But alas, after 15 minutes i got another message saying that I was registered with Jobs on Mobile and I checked and found that even 10 Rs for 10 days they have debitted from my account.

DND WAS OF NO USE.

Now it has become a big headache for me as there is no mention in the SMS that where to contact to unsubscribe the service and how?

THEY HAVE FURTHER CUT MY 10 RS. AGAIN TODAY ON 26TH SEPT. 2009. AND THIS WILL CONTINUE...!

how do i stop these theifs from looting me in this way for 10Rs per 10 days?

Please HELP!

Avadhoot Mahimkar

Hi,

facing lots of issues from Airtel... looke they have many customer and now they do not bother if customer goes...

fromVikas
toNodal.southabts@airtel.in

dateWed, Sep 16, 2009 at 9:49 PM
subjectwrong billing
mailed-bygmail.com

hide details Sep 16 (10 days ago)

Hi,

I am VIkas. Initially i had one India plan for my broadband. After
some time I thought of changing it to 1000 rs plan but some idiot
(sorry for this language) called my up from Airtel and suggested for
777 plan and told me 200 rs call will be free / 4 gig download will be
free, u please take this plan. This person has not told me STD there
is 30 paise / minute. After 3 months I got to know this fact :(

Now when i am asking to return the extra money charged (as i was not
aware and this is as good as cheating, w/o informing customer u start
charging) and revised this month bill, people are sleeping over it.
Since last 3 days i have made 4 calls for it but the response, today i
waited for 28 minutes. The rep. came and kept me on hold for 28
minutes.

I am ready to make the payment but you need revise the bill as per
1rs/ india call.

Another thing if resolved I will go for 1 india plan (1000rs)...

--

fromVikas Sharma
toappellate.southabts@airtel.in

dateSat, Sep 26, 2009 at 3:45 PM
subjectFwd: Auto reply from Nodal Southabts
Hi,

Now looks Airtel have many customer... even Nodel office do not bother
to respond!

If you have some time, please go through the complain number -
1 --> [protected]
2 --> [protected]

Member of Airtel Hate Club :)

Cheers

I applied for a new airtel broadband connection on 18.09.2009. After that the customer care officer everyday call me in the morning and advise me to stay at home as to install the connection. Today is the 10th day I am waiting for connection and wasted almost 80 hours in waiting the service for which the company is claiming is the best. In my opinion airtel has the poorest service in the world which only always trying to grab its customers with a lollypop. The action should be taken against the faulty staff and I should be paid penalty from their salary for my valuable 80 hours.

(saurabh behl)

IS AIRTEL UNDER FINANCIAL STRESS. AS THEY ARE REPEATEDLY DEDUCTING CHARGES FOR UNSOLICITATED SERVICES. CARRYING A BRAND NAME THAT AIRTEL DOES ITS VERY UNUSUAL TO INVOLVE ITSELF IN ACTIVITY LIKE THIS AND MALIGN ITS OWN IMAGE IN PUBLIC AT LARGE:

678510 service- Amt deducted Rs-10/- towards hello tunes
5432105 service- Amt deducted Rs-10/- towards jobs on mobile services

I HOPE THIS COMPLAINT GIVES U AN OPPORTUNITY TO REDEEM URSELF AND VERY YOUR COMPANY'S IMAGE

dear airtel,
myself A.G.PHALE is customer of airtel sim card last 3-4years. my cell phone no is [protected]. i have issued sim card plan govt employee plan. as per plan call rate were airtel to airtel 10paise/min and other 30 paise/min. as per plan there was not any daily deduction scheme. but now u are deducting rs. 1 / day. is it correct to get away from given plan ? why didnot u tell it at the starting?
what shall i do now ? shall i go to consumer court ?

thank u

I bought an Airtel prepaid SIM on 3rd of October 2009. Paid the dealer for both the SIM and the recharge. Dealer informed me that the SIM will get activated with in few hours, sighting 'so called Server down' problem. I believed him and came out of the shop. I had to go out of the city after that. Now, I'm writing this stuff on Tuesday 6th of October 2009 and till now the problem hasn't been restored. Airtel customer care says, the problem is with the dealer and the dealer says that the problem is from Airtel's side.

My friend advised me not to go for Airtel, but i thought they were best in town and went for them. Now, I'm suffering because of that.
My advice to anyone who is buying a SIM card
- Do not leave the premises of the dealer till you get your SIM activated and you are able to make a call
- Do not believe what customer care guys tell you. They are there just to fool you around and nothing else.

Surya

sir,
I, shashi kant soni s/o sh.Ramchandra soni B.D.S(intern)
i have buy an mobile nokia 7200 and airtel sim mobileno. [protected] for only internet purpose and so i have recharged it with Rs.395 on 29.09.2009 for free internet access and then also i have charged for internet accessing then i have told to get setting of mobile office by customer care, i do that but now i have charged for internet access and i am trying to call customer care from last 3-4days continuously till 1.00-2.00 a.m. but there is no responce.
sir,
i want whole money back becaus i have no any use of this mobile because i have an tata mobile -[protected] as my permanenet no. and till today i have recived calls from airtel on that no. and i have not done a single outgoing call.

i am very disturbed because now my practical exams are going on
(7.10 09 to 15.10.09).

Hi Have given complaint about the network issue with Airtel about 6-7months back. custoemr care execs always say we need some more time from past 5 months.
if I ask them atleaset give me deadline for the solution, the only answer will be "we cant give any deadline date for the solution and they will say that executive will arrange a callback from Network Team", and which never happene for me.

My Airtel Mobile being Corporate Post Paid connetcion, my office people and my customers will obviously try to reach on my mobile and today they getting message as "Airtel you are trying to reach is switched OFF" even the cell phone was Switched ON. I want to get rid of this Stupid Airtel..

I want the solution ASAP

I am havin Network issues since a month with the number [protected].I am gettin Xero network in my house.I have called the customer care alot of times but they are just giving me deadlines of further 15 days.I have waited for more than 20 days after i have filed a complaint but they are givin no response.I am havin problem as the network is zero and i can't receive any calls.After being so harrased by them they gave me a mobile number so some head of maharashtra for airtel who never picks up his phone.

I HAVE BEEN COMPLAINING TO AIRTEL FOR MORE THAN 4 YEARS ABOUT THEIR VERY POOR NETWORK IN MUIMBAI REGION. ONLY CALL COMES FROM CUSTOMER SERVICES BUT THIS IS YET TO BE SOLVED. IN TRAINS IN MUMBAI AND AROUND THERE IS NO NETWORK AT ALL. i HAVE LOST ALMOST THOUSAND OF RUPEES DUE CALLS BEING CANCEELED DUE TO NETWORK PROBLEM.

SECONDLY IN RELATION SHIP CENTRE WHAT EVER IS TOLD REGATDING BIL PLAN CHANGE THEY ACCEPT AND TELL US VERBALLY THAT PLAN IS CHANGED BUT ACTUALL WHEN BILL IS RECD SUCH PLAN IS INCORPORATED.

COMPARING TO RELAINCE AND TATA AIRTEL HAS VERY VERY BAD NETWORK AS WELL CUSTOMER SERVICES.

CELL [protected]-KALYAN-MAHARASHTRA

I am Garima. My number is [protected].
(1)Your customer care executives are use less
They don’t know anything, even they don’t have knowledge .

(2) VODAFONE, DOCOMO, are much better and cheaper than airtel.
I don’t know why you people simply cutting Rs 1/- daily. I have student plan for what should I give 1 rs to you daily.

i will not take airtel again in my life.

YOU WAS BEST
BUT NOW AIRTEL IS USELESS COMPLETELY USELESS

Ya thats true airtel is now becoming lazy and greedy

I HOLD A PREPAID MOBILE CONNECTION FROM AIRTELWITH MOBILE NO.[protected].I HAVE APPLIED FOR A DUPLICATE SIM ON THE GROUND THAT MY ERLIER SIM WAS LOST.SIM WAS PROVIDED TO ME SAYING THAT THE SAME CAN BE ACTIVATED WITHIN 24 HRS.I HAVE VISITED THE DEALER FOR FOUR TIMES IN THE LAST 45 DAYS TO GET THE SIM ACTIVATED.ON 19TH INSTANT I VISITED THE DEALER FOR THE 5 TH TIME ON THE SAME MATTER. THEY HAVE REPLACED THE EXISTING SIM WITHA NEW ONE AND THE STORY REPEATS. ON TALKING TO AIRTEL CARE MANY A TIME THEY ADVISED ME TO GO TO THE DEALER AND TALK TO AIRTEL. BUT DEALER REFUSES TO TALK TO AIRTEL CARE.AN AMOUNT OF MORE THAN RS 100 BALANCE IS OUSTANDING .LAPSE ON THE PART OF THE NO1 NETWORK TO GUIDE THE CUSTOMER PROPERLY CAUSING MENTAL AGONY FOR THE LAST 45 DAYS.PLEASE LOOK INTO ATLEAST NOW.NAME OF THE DEALER: PADMAJA ENTERPRISES, DEEPTISRI NAGAR, CHANDANAGAR, HYDERABAD. MY CONTACT NO.IS [protected].

They have unique way of annoying customers. You lodge complaint with their BPO. Without addressing complaint they will send message after three days that your complaint has been addressed. They remain and what remains is your complaint. Such a long process is to get through to them that after your reach the customer care through IVRS, they would ask you to hold on and the phone will get disconnected. You again have to take full round and in the process you exhaust yourself. This company is thoroughly unprofessional with least priority to customer care. About five months of relationship with them has been annoying. Strong regulator which can pull them for unfair practice is required.

Maneesh/New Delhi/011-[protected]/Mob [protected]

My tel No is 011-[protected]. Billing cycle is 23rd to 22nd. The bill payment is upto date. Last bill was for August - Sept. The bill details are available only for June - July. When you click for other details, the response is that it is not uploaded. When you lodge complaint through their site, response is 'we are unable to process your request' Unfair practices - Is not it ? Why they are so insecure ? Wrong billing ?

maneesh

The SMS when complaint was registered

"Your service request reference no. for [protected] dsl is [protected]. We will get back to you by 24 Oct. 2009"

On 24 Oct which is yet to come their SMS, without addressing the problem, will come as

"Dear customer. Thanks for an opportunity to serve you. Trust your Ticket [protected] for Tel [protected] has been resolved. Call 121 for any support."

I faced this type of treatment earlier also. No one cares no one listens. Hope this time they send message after taking action on the complaint and not as a ritual without addressing the complaint.

maneesh

I had been using a prepaid connection number [protected] of airtel since last 4-5 years, On the 16th September 2009, I goth the sim card reissued since my old card got misplaced. At the same time Rs.333.00 e-recharge was also done to my number. After all these I made calls to few numbers. Suddenly the network went off and the customer care officer told me its a technical snag, the issue would be solved in a couple of hours. Finally nothing happened and I went personally to the teleshop, they say the number has been removed from the system and I cannot use the number anymore. They refuse to refund the Rs.333.00 and also not assisting to take up the matter to senior level. I have distributed this number to all over the globe to all my business associates.
Please help me to get out of this trap, many more customer had thronged the Airtel's showroom facing the same kind of fraud.

After coming to Bangalore my faith on the brand Airtel has gone for a toss. I had been using Airtel for 5 yrs in Kolkata and never had I any problem with them. But in Bangalore it seems the Airtel is running a good business by stealing from people & employing a bunch of lazy, stupid & arrogant people for whom customers are people to be harassed & should have no work except for visiting the airtel office to pay the wrong bills.
I took an airtel connection after coming to Bangalore on 23rd Sept’09. I had asked them to activate the 249 Special Plan as well as the mobile office service of weekly rental 140. Without asking me they activated some Kanada portal when I don’t understand a word of the language. Then they deactivated it on my complaint saying it sometimes gets activated automatically. In the next few days I got welcome calls from airtel a no. of times. After that every 5 days I started getting calls from Airtel stating that my credit limit had exceeded & I should make a payment. I made the payment but again I got a call after some days saying that my credit balance had exceeded and I should make the payment to get continued services. This time it was a lump amount of Rs. 1200 and I was shocked as I had not made that many calls in 10 days, so I asked the customer care to provide me my bill details. To this I got the reply that they can’t do so but gave me a complaint no. & said someone will be taking care of the same. The next day my outgoing was discontinued. I had to go to the airtel office to make the payment and get my services activated. After 2 days I got a call from the customer care in regards to my complaint, and that’s when I came to know that instead of the 140 weekly plan they had activated the 399 rental GPRS plan. But still I was not convinced that my bill could be so high on GPRS as my usage was only limited to checking of mails & no downloads. Then I asked them to change my bill plan to 140 weekly. When my bill was generated I was really pissed off that they had charged me Rs. 2853 only for my GPRS connection & they had billed me even on days when I had not even logged in once. When I asked the CC for an explanation they very calmly told me that”madam you pay the bill now, we’ll resolve the issue as soon as possible & you’ll get a reversal in your next bill”. I believed them & made the payment not knowing the Bangalore Airtel service employed a bunch of lazy crooks who made money by harassing the customers & charging them falsely. I got no call regarding my bill resolution. I also asked them to change my bill plan to Freedom 549 to which I was told that it can only happen next month. Again on 22nd Oct’09 I got a call from CC saying that my credit balance had exceeded and I should make the payment of 1100 Rs. for continued service. I was so angry by this time that I told them I would not make a single payment till I get a resolution for my previous payment. Then I got another shock when he told me that according to the system my issue had already been resolved. I told him I had not received any call to which he said I’m taking a complaint & you’ll receive a call shortly. Still I got no call & once again my service was disconnected. Again I made a visit to the airtel office and told them the whole issue to which they said I’ll get a call within 24 hrs & said they are also activating my service. Though my outgoing was activated I could not access the GPRS. Even after 10 calls to the technical helpdesk as well as 121 they said they cannot resolve my issue as the other one was responsible. When I told them I would take it with the higher authorities they asked me to go ahead(this shows the kind of trust they have on their seniors who must be bigger crooks than them & had taught them how to loot from customers). So because of the fault of the CC I had to access net from the cybercafé for 3 days(23rd, 24th, 25 Oct’09 ) but when it come to charging the money I’m sure they’ll charge me for these days too. And its more than 48 hrs & I’ve not gotten a resolution yet.

These are the reference/complaint nos. provided to me by CC & which I got no resolution yet.
F560360229
[protected]
F569226493
[protected]
F569343878
F569347339
F569397182
[protected]
[protected]
F575255112
F575266550

Can i have a resolution?

1.I have a mobile connection [protected] from the AIRTEL.
2. I am registered with DONOT CALL REGISTRY.
3.Inspite of this, I have been receiving unsolicited SMSs,
4.I have been lodging complaints with AIRTEL Nodal Officer Haryana,
Ambala all about such unsolicited SMSs but except assurances, I have
not been able to get rid of such SMSs.
5. Only this month, I sent e-mail at NodalOfficer.Har@airtel.in, with
a request to take care but all in vain.
6. I also brought to his knowledge that I am being charged for
unsolicited SMSs sending me cricket updates from [protected] via AIRTEL.
I also asked to restore back the deductions to my balance but no
action has been taken. This is unjust and uncalled for AIRTEL.
7. This has been happening for the last many times.
8.Even To-day, the 25th Oct, I have received three SMSs one after
another between 8 t0 10 am sending me cricket updates from the same
number.
9.This tantamounts to cheating with the consumers. I had also
threatened AIRTEL in the past and also indicated that I would be
complelled to approach Consumer Forum if this was not rectified but it
seems that they are not afraid of the same.

Such malpractices should come to an end!

Prof.S.K.Chakarvarti
National Institute of Technology
Kurukshetra

Dear sirmam
myself Gagan Deep singh. i had booked an airtel broadband connection from your ludhiana office by mr yogesh beri.
he has taken Advance from me of RS 500- FOR COINNECTION THREE OR FOUR MONTHS BEFORE. after a month he told me there is no D.P available there. then i asked him to return money, he stopped picking up my calls. i had complaint in office also by telephonic calls, but i get no response there.
office address is G-454, IC TOWER, B.R.S NAGAR, FEROZEPUR ROAD
LUDHIANA (PB)
OFFICE NUMBER [protected]
Yogesh number -[protected]

my contact number [protected]
email id gninfotel@yahoo.in

Sir
Please help me to find out one naughty fellow who has been disturbing for two day by calling me at odd time. I have lodged an F.I.R in his name in nearest police station, but they also unable to find out who is that naughty fellow. Plz kindly help me to tress him out/ his number is [protected]

from
routjanardan@gmail.com

My name is D Pereira

My wife uses my airtel connection.

Of late she has been receiving Love SMS messages from Airtel, without subscribing to it.
There seems to be no way to unsubscribe from it.

Airtel's 121 now doesn't have an option to speak to a tele-support executive.

I have been trying, and I only get the press 1 for marathi and 2 for english, etc. No option to get a tele-support executive.

I hope Airtel will not charge for these stupid SMS messages.

If someone knows an email id of number I can call to deactivate this service, please email me at dolphusp@yahoo.com

Regards,
D Pereira

Good Day,

Please to inform you that i have an airtel number in kerala ([protected]) i used to use while travelling abroad (international roaming) to dubai. However before i leave kerala there was balance INR 450/- and while i reach uae, i am not able to receive any calls or either messages. When i checked my balance it shows only INR 50/-. Kindly advice me a solution to rectify the above problem. Please reply to thahsheer@gmail.com.

Your prompt response will be highly appreciated

Thanking You in Advance, remain

Regards

Thahsheer KC

Airtel has given a wrong detail to me. The caller from airtel named NITIN says that i was among the special customers of airtel and i was given a special scheme that i can use the airtel unlimited internet plan of Rs. 500 for 2 months instead of 1 month. He also said that my speed in the internet connection will be the Hi-Tech speed i.e. 12-16 kbp/s. But i am getting the speed of maximum 4.1 kbp/s only.He also Confirm this issue by transferring the call to his senior and activate the service.
Complaint on Mobile Number...[protected]

Please solve my complaint as soon as posssible... I will be thankful to you

Other Number for contact...[protected]

Airtel's Rs 99 GPRS plan for prepaid users offers 100 MB usage in daytime and 2 GB free usage at night (12 am to 8 am)

That free 2 GB from 12 to 8 am sounds nice except that it's not. Some random amount keeps getting charged --
1. the amount is not proportionate to your usage. 2. sometimes they charge, sometimes they don't.

Their customer care is nothing more than IVR. And IVR does not list an option to report this issue. Press 9 to talk to an executive and they'll ask you to sms airtel to 121. The sms of course leads you through the IVR again.

Emails quietly disappear into the Airtel blackhole -- forget a response, there's not even an acknowledgement of receiving any email.

Try their nodal officer. Another blackhole.

Instead of wasting time and money in getting the issues resolved, it's a lot cheaper to just stop using the sim card once your talktime expires.

I regret moving from Vodafone to Airtel. At least in Vodafone, if you have a problem, you can report it, get prompt response and get it resolved too. Big regret!

I am a resident of sector-18, Nerul; my number is [protected] an Airtel user and my network got disrupted from 5th November and till date it’s not sorted out. I made complain in the helpline, on 7th November and since then been following up and every time the deadline changes. Initially they said it will be restored within 2 working days and then it changed to 5 working days and then till 25th November. But ironally nothing has been done regarding the same and as my problem still persists. I have got my mobile checked with the service center and also using other sim cards its working perfectly fine but just my sim is not getting range at my residence, initially this was never the problem.. I have been with Airtel for the last 4 years and am facing it just this month..
After 25th November when I called up the help line and they gave me a new deadline till 7th November, and after two days rcvd a call from Airtel asking if the problem has been sorted. I could only hear Airtel agent’s voice clearly. Other networks were poor.
After that have been calling up the customer care and the option to speak to the agent has been omitted and some new sms system has come up. Now am left in lurch as to who to contact and get it sorted out.

Can airtel explain what kind of steps they are planning to take for the complaint?

To dhirender,

You are not only person who is facing problem with Airtel I am also a victim Last time I went to shop for a recharge of rs 50 when I got the msg of recharge it shows 0 balance shopkeeper told me to call customer care and as per the Customer care "You will receive your balance within 24 hours after 24 hours I got a msg that your STD plan has been activated I again call them then they said said that they offer a std plan for rs 50 and even that shopkeeper don't have this information

hi...
My airtel prepaid number is [protected]...
one person has traced out my last outgoing call history...today that person called me and told that i got your last call history from AirTel CustomerCare...
how it is possible?.he is disturbing me.
that idot Name is Rajesh Kannan and mobile no is [protected] he a also using the same network Airtel, he is working on Daily Thanthi news paper as a reporter, but i am not ready to go to a police or file a complaint.so
just i want to know about that,
1.how can he find the details about my last call history?
2.where its traced out my call history?and
3.who is that person help to him from AirTel Customer Care?.
as soon as possible plz give me a solution for that, otherwise i will be change my Airtel network.

i m very sorry to say about AirTel network.it's not secure, and
i think that better change my AirTel Network.

please do reply to ganesh9345111001@gmail.com.

On 4th of jan i recharged 20-

at noon all my credit lost expect 1.31 paisa

i call the costmer care centre but

1st assistance said that u r balence is deducted due to hello tune that is 15-

i call again then the second assistance siad

2. ur balance is detected due to hello tune but i dont call any whare and all the time they said ur balance is deduct due to hello tune

but in my mobile there is 19.31 paisa are left then could they tell me where that money gone

Dear sir/Madam,
This is vijayakumar from chennai. I'd applied for a new connection in Airtel broadband on 23rd December 2009. The application no is 960761 in the name of M.Vijayakumar. Upto Jan 7th 2010, they didn't give any information from their side. I'm continuously calling to their marketing persons, Customer care executives and technical persons. they did not respoding. After 7th they informed me that, There is no availability in the area so we will refund your amount in fifteen days. How it is accessible? I'm waiting for the connection arond fifteen days. If there is no availability means then why you are getting applications and amount also transferred to your account. poor response from their side. So please kindly take actions to these kind of companies...

I Have purchased 2 Airtel sim's. After using 1 week, they barred all incoming outgoing calls. After that I called to customer care on 121, they told to re-submit the ID Proof to any nearest airtel office. When i went to nearest airtel office(Airtel relation ship center-Gandi Nagar, B'lore) they are not responding well. All though I have again submitted the ID proof & photos along with duly filled enrollment forms (enrollment form nos. are as follows: 8519884 & 2872132)on 26.12.09. Several request is being made to retrieve the connection but till date connection has not been started. I Have registered the complaint on 02.01.09(complaint no: [protected]) in their customer care on 121, they told the issue will resolved before 06.01.09, 3.00 pm. again i called to customer care, they ask 2 more days for resolve the issue & given new complaint no. [protected]. But today they are telling it will take 2 more days for close the complaint.

Airtel is big company. But I don't know why they are not giving attention on customers.

Airtel is like that only. They grown big so not able to handle customer properly. Try for Aircell etc as they are coming now so they care about customer. Till the number portibility comes we have to suffer like this only.

Dear Customer,

I would like to inform you that your concern listed on 1th January, 2010 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,

Rakesh kumar
Airtel Customer Service Team