Amazon review: Cancelled order not actually cancelled

On December 24, 2024, I placed a few orders on Amazon.ca. At some point, the Amazon bot flagged an order on my account as suspicious and I received an email from Amazon saying this:
To protect your information, we have:
-- Disabled the password to your account.
-- Reversed any modifications made by this party.
-- Canceled any pending orders. You can ignore any confirmation emails that you received for these orders.
-- Disabled the Two step verification in your account if active, please reset on Amazon and enable if appropriate.

While my account was temporary locked, it was not for 2 hours, the 2 step verification was not removed/disabled and while the pending orders no longer appeared in my order history, they were not actually cancelled as I found out later. After resetting my password, I was able to get back in to my account and the 2 step verification was still active on my account.

Since the orders were no longer appearing in my order history, I placed a new order for all the same items that were in the previous 2 orders and all seemed good. On December 27th, I received an alert from my bank that my account had fallen below $100, which I was expecting since I don't have much money in my account. I logged in to my online banking and I see a charge for one of the items (an office chair), which was expected, but there were also 2 charges for the other part of the order (Keurig coffee pods), which was definitely not expected. I then received an email from Amazon saying the payment was declined on my most recent order, the one I had made to replace the previously cancelled orders. I contacted Amazon customer service several times and was told different information. First I was told that the original order for the office chair and coffee pods was on hold pending review, then I was told that it was marked as unauthorized, also pending review. Logically, if the order was on hold and/or marked as unauthorized, there should not have been any charges at all. When I finally called Amazon, I was told that it was only a pre-authorization, which would be reversed in 5-7 business days.

The problem is that I only had enough money in my account for the charge for the office chair and one order of coffee pods, as well as an automatic payment from other organization. With the extra charge for the 2nd order of coffee pods, I no longer had enough funds for the automatic payment, which has resulted in an NSF. I would like to be reimbursed the $48 NSF fee that my bank charges and the $40 NSF fee that the other organization charged me for the missed payment.