Amazon review: Delivery

As I am elderly and disabled, I set up in my online account with Amazon to have all packages delivered to the front door of my apartment, which is on the ground floor just a few yards from the street. About a month ago, my deliveries started being made to the apartment's mailroom, which requires walking over 200 yards each way, and navigating 15 stairs each way, which I cannot do. Since I started with Amazon in 2008, I have ordered thousands and thousands of dollars of goods from Amazon that were delivered to my door and never was a package stolen. When I set up delivery to the front door of my apartment, I assumed responsibility for stolen items and I could track exactly when the package would be delivered and be home around that time. An Amazon rep said say they would put a note in their system to deliver to my front door, but they would not say they could ensure that such a note would be entered as part of the address on the shipping label or that the driver’s had to check delivery wishes in Amazon’s system. The other thing the rep said was do you have friends or family who could pick up the package? What an imposition, since I live alone, don't have family nearby and it is an extreme imposition to get my package when I need it by having to first impose on someone who lives here. Unless Amazon can require their drivers to adhere to purchaser’s wishes to deliver to their front door when it’s convenient for their drivers to do so, I will not be able to order from them again.