Order # [protected] - I received a Nightgown from Amazon. I had to wait 3 weeks to get it so I knew it was from over seas. When I opened the package, I smelled a waste smell, pulled the nightgown out and sure enough there was feces on it. I put it back in the package and washed my hands, sanitized the counter and my mailbox. I contacted Amazon and requested a Manager. I was told the item was from Istanbul, Turkey, to take pictures of the item and the soils, he informed me not to worry, "Amazon would Refund my Purchase" as soon as they received the pictures and to "keep" the item after refund. I put on a old COVID mask and rubber gloves, took it back out of the package, took pictures and wrapped it in a garbage bag and duct tape. After uploading pictures to the link provided I was bombarded by emails from different staff ALL saying I must return the item for my refund. I informed them I will not risk UPS or the poor soul who will open this package at the Amazon return center. Turkey has know cases in the past 4 years of Norovirus (extremely contagious), E. coli and Giardia duodenalis just to name a few feces born pathogens. So... since I do not have the required containers to send this in the mail nor any way to protect other people like our trash guys and our mail service here in the United States, I have made a doctors apt. to make sure I'm not sick, they want to test the feces for pathogens and if positive, they will notify all centers in the shipping trail of this package, notify the CDC and then depose of it safely. Amazon has insisted I break state and federal laws on shipping hazardous waste (not properly contained) through the mail and insisted I to put their own employees at risk of contact with a pathogen, all for the sake of about a $70 refund.
Claimed loss: $69.99 + shipping and tax
Desired outcome: My Money back and a change in policy to protect people from our growing problem of spreading disease across the globe.
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