I order lots to books and dvds. I thought an Amazon Prime membership would benefit me. Amazon Prime promises 2 day service, but that may be for the first few orders. After a few orders, it was all downhill. I wanted 2 day delivery. Instead, it has been a major headache. After a few on time deliveries, Amazon decided to push me to the back of the shipping line by have DHL give my packages to the U.S. Postal service. I complained, but they seemed unconcerned about the delay. Now, I have dvds that are lost somewhere and instead of a quick replacement, I am being lied to and given the brush-off.
I sold a college textbook through Amazon.com. A nice college girl from the east coast contacted me through Amazon. I told her what the book was...a student copy placed in a 3 ring binder but complete. She makes her payment. I send the book. I feel that it didnt get there in time for the start of her class so she complains the book is not as advertised. I just used it in a class. Amazon tells me to refund the money within 10 days. No I am out the book and the postage!
I called them and they were rude about how I misrepresented myself and its my problem. They actually take the side of the buyer and have no protection for the seller. Do not use them!
I made a purchase on amazon.com on their secured server and they gave / sold my credit card number to home savings mall who promptly charged me for an unauthorized membership for $14. 95. When i confronted amazon they kept dodging the issue and wouldn't help me with this. When i called home savings mall they only told me that they got my credit card number from a purchase i made online. Since i only made one purchsase that day, the guilty party is amazon (Both charges were conincidently made on november 3) . I saw an expose on the today show where these merchants (Such as amazon) sell off credit card numbers to predators for a kickback percentage of the amount the predator was charging to the unsuspecting buyer. Both amazon and home savings mall then hide in hopes that people won't scrutinize their credit card statements. I have contacted my congressman, james moran, and encourage others to contact their congressman. I'm just flabergasted that of all vendors, amazon would stoop to this level and then try to push me under the rug when i confronted them. Stay away from amazon!
I was denied a price adjustment and credit for an order.
Within 3 days of my order the price changed from $99 to $88. This request is in line and standard at ANY other major retail website. All the other sites and stores had the same exact item for the same exact price. However, due to my prior relationship with Amazon, I chose them for their customer service. Now the price has been redueced at Amazon and everywhere else days later.
I am appauled and quite frankly dissapointed at the lack of customer service on this issue. I am a long time customer, however I must state that if a simple adjustment - just as any other retailer would do within such a small timeframe- will not be honored, I will NO LONGER be a customer and close my account immediately. I chose Amazon becauses of the customer service - other stores had the same exact item for the same exact price when the item was $99.
After 3 times contacting customer service, I was told that I should close my account as they know I have plenty of other options. But I may have super-difficulty returning if I choose to close my account.
I will take my chances. I will close my account. The good will lost on this issue is rediculous. It is the principal of good cutomer service which is lacking here.
After a devastating house fire, I received a $130 Amazon gift certificate from my friends. I was too distracted to focus on it until now. Now Amazon tells me the certificate is invalid. I received no warning that this might happen and certainly not that it was imminent.
This means they have confiscated $130 from me and my friends. This is outright theft.
I should receive a reinstatement of the $130 gift certificate, or, at the very least, a refund to my friends to so generously gave me the gift certificate.
AMAZON IS BAD NEVER GET BACK TO YOU AND STILL TRY TO CHARGE MY CC THEY SUCK STAY AWAY
I became so fed up with Amazon's comically pathetic customer service that I some years ago started a twitter account solely to inform as many millions of people that I could about this preposterous company's pathetic customer communication responses. This all began when I was literally signed up for and billed for the company's one-click purchasing system without my knowledge and consent. It was impossible to get anyone on the telephone and complaints by email were responded to with "canned responses" that provided non-answers to questions that I had not asked. When I used emphatic and angry language in replying to the fourth canned response I finally got someone on the telephone that literally had no ability to do anything other than type in keywords I spoke into his computer and rotely recite what his computer told him to say -- similar non-answers, it was like talking to a malfunctioning robot. The operator's incompetence -- or more accurately Amazon's systemic decision to put de minimis resources into customer service -- was so unbelievable I didn't know whether to curse, cry, or laugh. I was able to resist my strong temptation not to do the former, since I try to keep in mind that the person on the end of the phone is as much a victim of Jeff Bezos's corporate cruelty and indifference as are the customers of this pathetic company. I am happy to say that so far I have received over 100 responses from persons with similar experiences, most of whom have agreed to boycott the company and more importantly to spread the word and exponentially increase the population of those who have committed themselves to using every interpersonal interation and internet forum and opportunity to encourage that everyone with earshot and e-shot not only boycott Amazon but return any already purchased items they can return within the compnay's return policy parameters. It is our stated goal to continue indefinitely with our so far amazingly successful efforts, all conducted within the bounds of civil law regarding interference with business relationships, to decrease the revenue of this company from customers within the Seattle area and beyond and hopefully have a dramatic negative effect on the compnay's profits. With the ease of twitter and other electronic communications, and -- ironically - the use of one-key-touch twitters, instant messages, and the like, to maintain this effort for decades until Amazon dies a whimpering death on the ash heap of history.
Amazon.com displays and holds out a magazine for sale called "Just Bloomed" containing drawings by Boris Lopez of what appear to be nude and partially nude young girls. My client just got a 20 year prison sentence and must register as a sexual offender for the rest of his life, and that magazine was one of the collective exhibits introduced as evidence at his jury trial held April 28 through April 30, 2017 in Benton, Marshall County, KY. The case is Commonwealth of Kentucky vs. Michael C. Dumas, he will be sentenced on May 17, 2017 and we plan to appeal. But my concern here is how is it Amazon.com is allowed to make money by selling that magazine to Kentucky residents but Kentucky residents go to prison and have register as a sex offender for having that magazine in their house yet Amazon.com apparently pays no consequence for it at all? Apparently that magazine is not legal in the state of Kentucky. Why isn't there any warning about that on the Amazon. com page where the magazine is displayed? I have written a complaint to Amazon.com about it, and to the Kentucky Attorney General's office which is the very same office that prosecuted my client for having that magazine in the first place. They didn't care that it can be obtained from Amazon.com and neither did the jury or the judge, my client has to serve a long prison sentence. I asked their expert witness from the United States Secret Service how people are suppose to know that what they are getting on the internet is illegal in Kentucky and he didn't have an answer to that question and the jury convicted anyway. Amazon.com should not walk away scott free and continue to make money from selling "Just Bloomed" magazines on its site to Kentucky residents, getting away with it just because it is a big outfit doing business on the internet while my client rots in a prison cell for having it in his home along with other images on his computers. There is something wrong with that picture especially when Amazon.com could probably afford a staff of people to determine whether products it sells are legal or illegal in certain states. It does't seem fair especially when the magazine and others like it that it sells on its site (scroll down to the bottom of the Amazon.com page that has the "Just Bloomed" magazine for sale, you will see several more like it) constitute "Matter Portraying Sexual Performance by a Minor" in Kentucky then it seems to me that whoever is making decisions what items to hold out for sale at Amazon.com should be charged with "Distributing Matter Portraying Sexual Performance by a Minor", a class D felony, every time it sells a "Just Bloomed" magazine and magazines like it to a Kentucky resident, especially where there is not a conspicuous warning to consumers that buying that possessing or distributing that item in Kentucky may result in criminal prosecution, a prison sentence and mandatory sexual offender treatment and registration. Sounds like a bitter pill to swallow but I know for a fact my client is sitting in a jail cell right as I write this having to swallow it and on his behalf I know I can say if you live in Kentucky DO NOT buy "Just Bloomed" Magazine containing drawings by Boris Lopez because you will surely get convicted of a felony and go to prison for it in Kentucky.
As far as the reviews go, they sound like they were in direct violation of the Community Guidelines.
http://www.amazon.com/gp/help/customer/display.html?nodeId=14279631
Off-topic information:
* Feedback on the seller, your shipment experience or the packaging (you can do that at www.amazon.com/feedback and www.amazon.com/packaging)
It's not that they don't want your feedback, it's that you have to submit it through the proper channels. Any seller that sells a product that is not as described, including software that will not activate, is in violation of Amazon's terms.
If you were unable to cancel your order, it was for one of two reasons. The item had either already gone into shipping (Amazon orders can enter shipping very quickly due to highly efficiency warehouse techniques), or the item was purchased through a third party on Amazon, in which case the order has to be canceled through the third party. You can't order a pizza at Sbarro and then expect the Mall in which they are located to be able to cancel the order for you. You would have to go to Sbarro to cancel the order.
I ordered a pair of shoes from an outside vendor on Amazon. On Amazon they listed the item as in stock and will ship in three to four business days. I was charged and send a note saying my order was being processed. a full WEEK later I recveived another notice saying the item was no longer in stock and I would receive a refund. It took TWO WEEKS longer to get my money back. I don't know who to blame, Amazon or the vendor? Who's in charge of the way things get listed on the site? Amazon or the vendor?
If you are buying a cellphone from amazon.com... just make sure they do activate your phone... else you will be ending up suffering like me... i bought a cell phone from amazon.com... they forgot to log the IMEI of my cellphone then they mailed asking for it... once i received the phone i mailed them that and also called the customer service and gave them that... they said it will take 24 - 48 hrs to get it activated i patiently waited for them... next day i received another email asking for the IMEI number again... i was so frustrated... And they also gave me a 5$ promotional certificate for their mistake which i really don't want to have it... because it make me look like a beggar... anyway hope no one else gets in same situation as me... :-(
Amazon does not care about you or your business. They use you. You are a free wholesale source -- that they rip off and do give your product and money away. Why do you think college kids post this on boards. How to make money and get free items off of Amazon. Great for the rip off people and great for Amazon. They get use of the money for days -- thousands of dollars of interest.
BOYCOTT AMAZON
My name is Prasong Chitnukroh from Thailand, I did not buy anything from your store on May 14, 2017, but you had charged me for USD 59.99 from my KBANK VISA CARD account on June 09, 2017. I would like to ask for the evidences of purchasing from you, please send those evidences via email to "djitta7@Gmail.com", so that I can check what's going on between "your mistakes" or "my mistakes". I hope to hear from you soon. Thank you !
My daughter and son inlaw sold an apple iphone through amazon.com the phone was listed, by my son inlaw as; apple iphone, 16 gb, no contract, white, like new. Which it was like new. I have seen this phone and have used it a few times. Amazon.com listed the phone as a black phone. Different than what my son inlaw described it as. The buyer was upset because the phone was white and locked, (No contract) the buyer emailed my son inlaw several times, through amazon.com, saying that he was a scammer and was trying to cheat people out of money and that he was going to sue him and report him to the law. My son inlaw was not trying to cheat or scam anyone out of anything. He is out of work and they needed the money. After several phone calls to amazon.com, clearly explaining the situation, they sided with the buyer. It was amazon's fault for listing the phone different than it was described. Are we wrong? What is wrong with amazon.com we will never do business with them again and we urge other people to beware of amazon's underhanded practices.
Amazon.com book reviews are nothing but scam. They are all written by their insider editors. Just try and sell any writer's books over there, if Amazon editors do not like you, they would remove all 5 stars reviews under your book reviews. After many times of negotiation with Amazon editors, the reply is... "This is how they run their business." They have a review complain website, it is all written phony guidelines which they do not apply at all.
This is Amazon complain website: http://www.amazon.com/gp/help/customer/display.html?nodeId=14279631#reviewguidelines
But whatever falls into their guidelines, they are suppose to remove the reviews. But Amazon editors do not follow them at all. When you write to them, they would give you reply like, "We do according to our editor's discretion, not by the website on the web-page."
Imagine all these phony books reviews on Amazon.com. And if their editors do not like your books, then they will set and have their own editors to post all 'one star' worst reviews on writers books.
Many writers have great books, but Amazon editors will trash them in order to make certain of books to sell (those books probably paid the editor or something), this is their editors policy and they seems proud of it.
SHAME ON AMAZON- EDITORS, these are all true.
If you have doubts, just write to their editors and complain about one bad review, then you will get these arrogant answers from their editors.
SHAME ON AMAZON!
I have seen many books that have some suspicious reviews, but many legitimate ones too. Every site has their fair share of bogus reviews.
It's easy to get lured in by the cheap prices for new hard cover books. But I feel they have gone too far. I mean, you can buy anything from baby wipes to a tire iron. Why does it need to be so big?
And when I had a problem with a merchant who overcharged me (some sort of clerical error on THEIR part) over 8 times what I was quoted to pay it took me nearly 3 months to clear it up. There is no phone number to call and talk to a live human being and I had to send email after email to try to clear it up. It was ridiculous.
But let's focus on their book review section for a moment: I really hated a book and gave it one star. The author harassed me using various aliases and, then worst of all, got Amazon.com to pull me one star review AND I was accused of hectoring this author. All because this one little crybaby (named Paul Cohn...look it up...I kid you not) complained. And what I found especially fascinating about this particular author is that besides writing total crap "novels" he attacked everyone who gave his book anything less than 5 stars and ALL of his 5 star reviews were from "people" who had never written another book review in their LIFE! I mean... it wasn't a best seller... it maybe sold 20 or 30 copies and it has about 10 5 star reviews that these reviewers have NEVER written another single book review.
I mean, if that doesn't reek or sound of fish, I don't know what does. And Amazon comes down on me? well, that's just crazy. I say skip Amazon.com and buy local (even though I do live in Seattle, so Amazon is local for me)...because there are so many other book stores who deserve your business.
And don't even get me started on their secondary market. I recently purchased a book that was said to be in "like new" condition. When I got it the cover was torn, there was a red wine (I hope it was red wine) stain on it and worse of all! Some passages in the book were underlined in pen! So I complained 3 weeks ago and they said they would refund my money...but have they? ope. And I'll bet you anything it will take between 10-15 emails to get them to honor their money back guarantee. That was 3 weeks ago, and I have not received an email saying that my money was refunded.
I would say this is the ONLY time I would ever say: Set fire to Amazon! (because I associate that name with a particular rain forest that is in peril).
Plain and simple: they suck...long, hard and completely.
"Why does it need to be so big?" It's a business; if they can create more profits they will.
I'm sorry you have had such a truly awful experience. I've been very lucky and have purchased almost all of my DVDs and books through them (but all in new condition). To be very honest, I could not afford to buy certain things if I didn't use them.
Amazon charged illigally (or rather stole) my $53.20 on September 17, the fisrt day of my credit card billing cycle for last month. Amazon was smart to do so because the victim I would only get a chance to know that my money has been stolen after one whole month when I receive my credit card bill.
I ordered items from Amazon in April and then in October. However, I didn't buy anything at Amazon.com from May to Septemter. It is wierd for Amazon to start charging/stealing money from me on Septerber 17, which is only special in that this day is the first day of my credit card billing cycle of for previous month! Some bad guys in Amazon intended/determined to steal.
I purchase a leaf blower from Amazon because I was told they have great customer service, in case of troubles. Iused this Husqarvna blower 5 times and stops after 5-7 minutes of use, then will NOT restart without starting spray. They stated item was purchased out of date and no help, other than greatly reduced $.
I will make future purchases from brick/beam stores that will stand behind what they sell. I did think highly of this business and even purchased stock for this company. I will be unloading my stock and doing no added business with them.
I hope this review helps anyone trying to make it thru this tuff world and purchase from any company that cares about you.
Wow! where do I start from. I placed order for 3 amazon kindle before christmas, was scheduled for delivery on dec 23 never recieved it. Reason order was cancelled. When I called up the Customer service I was baffled, they have the worst customer service I have ever come across.. they recently acquired zappos (a company and founder I have utmost respect for) and I hope they dont merge zappos customer service into themselves. I guess it is too big of a company to worry about a handful of customers.
Anyway back to my point, my order was cancelled thats fine, but why was'nt I notified. when I asked them they simply said that I cancelled it or someone who has access to my account cancelled it . I had made a new account with them and only I had the password for it. I did'nt cancel it so who could it be. Lo and behold it was Amazon who never gave me a concrete reason why the order was cancelled. When I wanted to speak to a supervisor- they would not allow me to, when I asked them for their name-they would not give, when I asked them if any supervisor could contact me they said yes - I waited for two days and had to called them back.
I was too frustrated with them so finally decided to choose the Nook of Barnes and Noble.
There is no way people like us can challenge companies like amazon but I bet there will come a time when another upcoming company will challenge them and I hope they come to this board and see the things they were doing wrong...
I bought two items on Amazon.om through third party vendors. I choose to use my american express points for payment. I had enough points to pay for my purchases, my transaction was accepted and order confirmed. Behind the scene, Amazon changed my payment method from amex points to am ex itself, I did not approve the change amazon made. Upon reviewing my am ex bill, i noticed the changes, called Amazon, they said i used third party vendor and am ex points not allowed with third party vendor. My complaint was forwarded and I was to be contacted in 24 hours, no call. Contacted Amazon again, they told me it's my problem not theirs and I should contact the third party vendor if they will accept am ex points. Amazon is deceiving their customers, this is bait and switch. I would not have purchased those items if I knew I could not use my am ex points. This is deceptive advertising, and also Amazon changed my payment method without my permission, it is wrong.
I have purchased numerous books via Amazon for a great many years, but this is the first time I have encountered their customer service, or should I say lack of customer service!
I pre-bought a hardcover book and when it came out they sent a softcover. I called and was told a hardcover would be sent immediately, once again I received a softcover, again I called and was told that I needed to repackage the books and drive to UPS to have them sent back to Amazon... and oh, they would not order me the hardcover book that I had purchased!
I told them no, they could send UPS to pick up the books since they would not even order me the book I paid for. Three weeks go by and I need to take my time and find out what gives as UPS has never come by. I find out they were never requested to come by...
So I spend my time again on the phone and this time finally get an email saying UPS will come by... and get this! Amazon will be deducting the cost of returning the books they sent by mistake from my refund!
And they would not do anything to compensate me for the inconvenience! Not a discount on a future purchase and not even an apology for the screwup!
Last time I shop at Amazon... do yourself a favor and avoid the aggravation take your business somewhere that it is actually appreciated!
Call your credit card company and explain everything and request a chargeback since Amazon screwed up your order and is screwing you with the return fees. That is unacceptable.
I ordered a voice recorder and 2 books from Amazon.com and I sent it to the wrong address, so I decided that the best way to fix it was to cancel the order and reorder it with the correct address (right after I ordered them). I was able to cancel the books but I could cancel the voice recorder order (MAYBE BECAUSE IT COSTS A LOT OF MONEY compared with the books). so I emailed the company that was selling the voice recorder ( Bellwetherbooks ). Beth was the lady that answered the email and she said that the could not do anything about it. So I paid for a voice recorder, that thanks to Amazon I could not cancel the order, that was shipped somewhere I dont know and that I NEVER got. I am a good customer and I habe bought few thousands on Amazons products and I decided not to buy anymore.. NEVER!
The reason why amazon.com has you click through several confirmation pages is to prevent things like this.
Sorry, but this freind had to have a lot more damageing evidence of young girls than just some magazine of drawings from Amazon. Face it your freind needs to be in jail for haveing nude or partial nude pictures of young girls, which is very sick, on his computer and magizines. You make it sound as if it's Amazon's faulet, which I will also write that NO they should not be selling anything with young girls this way.I feel people who get turned on this way is very sick in the head!
I have been buying from Amazon since they first opened their bookstore.
I've recently spent over $800 there, and have encountered numerous problems. Unhappily, this convenient place to shop has grown too large, and its third party affiliates brings crooks and dishonest dealers in to the picture.
I ordered a wound kit from them, and it never arrived. I called and was sent the item called by Amazon a "replacement". An e-mail was sent demanding that the first item be returned. How can I return an item I never received? Their only solution was to credit my credit card. I'm still waiting.
Second incident was one of their recent and common mistakes - the order has been doubled, and then you need to convince them to take it back, pay the return mail and other hassles.
Other sites such as Yelp don't dare publish a bad word about them.
Count me out. This is too much bother for a few dollars cheaper.
Amazon I'd s joke. I sold for over two years and had excellent customer metrics. I was then banned for being connected to a supposed blocked account through ip addresses when no one in my family or friends had ever had an amazon account. I emailed them multiple times all for them to send me computer generated responses. I sold for two years with over 250k in sales totals and 98% positive feedback. No a to z claims ever and no warnings. I took great care of my seller account and soon amazon will go out of business because they will run off all of their great sellers and their sellers are all that make them different from any other store like wal mart or target. Anyone who thinks they are above suspension is wrong. You absolutely can do NOTHING wrong and still get blocked. I also would love to participate in a class action lawsuit against them.
I tried the prime promotional account to see what they were talking about, well after placing an order on two items and then submitting my payment, i received an email breaking down the transaction, they separated the two items then charged me two times for shipping, then when i called them at [protected] they tried to make me pay 79.00 for a year membership on a promotional account that i set up on july 15th 2017 which was suppose to end aug 15th 2017 before any charges apply i had to call my bank to put a block on amazon so they couldn't take money out of my bank account, the product they sent was not what i order they emailed me a said that a glitch caused the problem with the order ok one time i can understand but twice that's not a glitch Amazon is a joke and rip off scam, the 5000 employees i have at my company all had amazon cards but they do not now, i closed the account with them amazon
Lol. Ditto to above responses.
Without any reason amazon blocked my seller account and never tell me the reason and they refused to reply me. They hold my money for 90 days which that is not legal I need My money back so I can pay my bills and credits.
Amazon.com sold me a Polar FT80 watch (paid $260) as new in Dec 2017. When I hooked it up to my computer to see my training progress, I could see dates from Beginning of 2017 (almost 3 years old). After 8 months, it stopped working. I know that these watches come with Polar 2 year warranty. I sent the watch to Polar USA for repairs and they said it is out of warranty. I told them that I bought it on amazon.com about 8 months ago. They said their records indicate that it as 3 year old used / refurbished (multiple times) before selling to me. There is no bigger ripoff than this, . I spent almost $75 to get it repaired. I have contacted amazon.com and they are saying they are investigating into this as to why this happened as if they are not aware of such lousy / cheap business tricks.
I will never buy again from them. It is safe to pay a few bucks extra and get it from reliable local stores than to trust these mean and evil online traders who just care for their bonuses and wallstreet profits.
I am extremely disappointed with Amazons Seller Support and Customer service.
I sold an Lg G2X Nov 26 and received and email December 19th about Amazons A-Z Guarantee Claims that the buyer initiated because the phone is not what was stated. The buyer then began sending me emails saying how they unlock their phone because it worked be for they reached Honduras. After asking the person on exactly what questions the phone is asking them because it sound to me like they don’t know much about phones I just bought them a new unlock code out my own pocket and emailed it to them. The buyer thanked me and said the phone worked and that whole transition in emails went back and forth for 3 days because they didn’t know how to use the phone. Two days later they email me about the band width that’s noted in the phone and what they have in Honduras. I told them at that point what the band with for all networks should be politely then asked them to read the manual because it seemed like they really only had problems with their location and it was perfectly fine before they got their with their sim. Now it’s December 28th and I receive an email from Amazon saying that I am liable for the buyers refund and after emailing and calling them explaining the situation was resolved and that they should not receive a refund they said it was Amazons decision. The representative on the phone was no help for me because I am losing out on money; all they could tell me is that even though the buyer was able to get the phone working Amazon still decided with the buyer. I then asked about my phone, it was worth more then what they paid and I only sold it because I switched to Sprint, and Amazon told me they get to keep the refund and they phone and that made me so upset as the seller because what support am I getting I am losing out on new merchandise that I sold and this person had no real problem with it and still get to keep it. I think that is not only unfair but should be illegal. Amazon customer service should be more helpful to both parties, if they person really want a refund then they should assure me that I get my phone back that was newly packaged. To me that is theft and Amazon is promoting that in their A-Z guarantee service, I can see if it was a very used item but it was new and their customer service could only repeat that their decision is with the buyer. I will never use their service to sell my items again. They are very impersonal!
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I ordered an mp3 player on dec 29….attempted to contact the seller several days later but he was not available via his email. i tried three different times to unsuccessfully contact the seller. i informed amazon.com of the problems. they told me i could do nothing until 30 days after the ordered had been placed. even though i knew by now the seller was a thief. i waited until the 30th and filed a complaint to have my money refunded and i was told it may be refunded by feb 10…..it takes amazon.com 42 days to maybe refund my money for a product i do not have and will never have. this is plain bs on the part of amazon.
I have been a long term Amazon customer with many items purchased over the years with no problems. Just over a week ago I received a gift sent to me that included a single Love-Rat from the pair that is offered on Amazon. Expecting a quick and easy solution (i.e. them sending the missing toy rat) I first emailed and then called customer support when more information was requested. What I experienced on the phone today from Amazon really was a surprise to me - they kept demanding details of the sender I didn't know, and then said I would have to arrange to return the rat I received and then (maybe) the sender would receive a refund. There's no way I am going to go through the trouble and send my one rat back to these people, who knows what they have in store for it?
I can't believe a company is willing to lose a long-term customer by refusing to send the missing item and their attitude on the help line was some of the worst I have ever experienced. Amazon is quick and convenient until there's a problem - then they are snide, rude and accusatory. Do they really think I'm trying to scam them out of a $4 plastic rat? Unbelievable.
Hey Paul, The seller says talk to Amazon. I should have just lied and said both rats were missing, rather than what they expect me to do: print out return labels, get a refund to the sender, reorder the rats. How hard is it to send the missing rat?
I had a seller account with Amazon.com. Suddenly they decided to shut my seller account down with no explanation of why or how to remedy anything I may have done wrong. The worst part is that they kept my money which I earned by selling through my online account. They don't answer you they just keep sending you into their circle jerk. I would highly recommend to anyone that wants to sell products online to never use amazon to do so. You will be sorry if you do. We are still waiting for our explanation and our $2, 300. which we will probably never get from this legalized scam that sells counterfeit products under the amazon.com label.
Same thing happened to me, after a month of selling with no policy violations of any kind
they shut down my account with no explanation; so far they have not paid the money I earned by selling items and now almost two months I am still waiting to be paid.
Amazon.com is a big scam. Custoer service sucks and they have really a bad attitude towards sellers; they drop you and suspend your account without explanation- sending several emails to them does not help eighther- I will never recommend any seller to sell on their sight.