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American Swiss

American Swiss review: Service

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Author of the review
8:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lost my account card a few months ago. Was unable to go into store to get a new card due to the pandemic and avoiding public places. When I finally was able to go into store was told that I need my ID, so I just canceled my lost card. Today I finally was able to return to the canal walk store but was told I now also needed a bank statement. I am not applying for a new account. I've been an account holder since 1996 and my account is fully paid.

Desired outcome: Would like my account reinstated and my new card send to me.

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  1. American Swiss Contacts

  2. American Swiss phone numbers
    +27 219 381 943
    +27 219 381 943
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    +27 860 576 576
    +27 860 576 576
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  3. American Swiss emails
  4. American Swiss address
    Stanley Lewis Centre, 340 Voortrekker Road Parow East, Cape Town, 7500,, South Africa
  5. American Swiss social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024