AmeriGas Propane’s earns a 1.3-star rating from 489 reviews, showing that the majority of customers are dissatisfied with propane services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
overcharging the public
I had switched to AmeriGas in the end of October 2008, I got my 250 gallon tank around the 7th of November.When I called to get it filled, the office lady told me that it would be about $560.00 since I was getting a new customer $1.999 a gallon first fill special. I was shocked at the amount.I asked her how she came up with that price, she then told me that...
Read full review of AmeriGas Propane and 40 commentsLACK OF SERIVCE
February 18, 2009 Sirs or Madam, My name is Christina Scripture. I reside in Pennsylvania and by default am a unfortunate customer of yours. I am writing this because I have spent 4 consecutive sleepless nights due to being held hostage by your company, Amerigas. I moved from Maryland where I received my heat in the form of natural gas. I bring...
Read full review of AmeriGas Propane and 3 comments35 Deg. / 5 days no heat. Gas turned off!!!
Almost $2000 for a tank of propane. Had a verbal agreement and been making payments. Never got an overdue or termination notice. Last check was mailed to them on Sept26. I received a new statement the first week in Oct. Oct.10 I received my first termination notice ever.It was dated a week prior(Oct3rd). It said the balance had to be paid in full or...
Read full review of AmeriGas Propane and 3 commentsOvercharged
When I switched to amerigas at a very small cottage I was renting they replaced my 150 gallon tank with a 500 gallon tank. I told there driver this was way more gas than I usually get but he set the tank anyway. There is no doubt that the valves on the tank were leaking gas, the odor is unmistakable, I reported leaks and they were never fixed. I was on a c.o.d. plan and after I did not call to have tank filled for about 9 months (I started heating with electric heaters) they sent me a bill for 125.00 for tank rental fees.
The complaint has been investigated and resolved to the customer’s satisfaction.
AmeriGas Propane Reviews 0
If you represent AmeriGas Propane, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About AmeriGas Propane
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with AmeriGas Propane. Make it specific and clear, such as "Delayed Propane Delivery" or "Overcharged for Propane Service".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with AmeriGas Propane. Include key areas such as customer service interactions, delivery issues, billing disputes, service quality, or safety concerns. Mention any transactions you had with the company, including dates, amounts, and what the transactions were for. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. Explain how this issue has personally impacted you, whether it's through financial loss, inconvenience, or safety risks.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with AmeriGas Propane. In the 'Desired Outcome' field, describe what resolution you are seeking, whether it's a refund, service correction, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against AmeriGas Propane on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with AmeriGas Propane.
Overview of AmeriGas Propane complaint handling
-
AmeriGas Propane Contacts
-
AmeriGas Propane phone numbers+1 (800) 263-7442+1 (800) 263-7442Click up if you have successfully reached AmeriGas Propane by calling +1 (800) 263-7442 phone number 0 0 users reported that they have successfully reached AmeriGas Propane by calling +1 (800) 263-7442 phone number Click down if you have unsuccessfully reached AmeriGas Propane by calling +1 (800) 263-7442 phone number 0 0 users reported that they have UNsuccessfully reached AmeriGas Propane by calling +1 (800) 263-7442 phone numberCurrent Customers+1 (800) 427-4968+1 (800) 427-4968Click up if you have successfully reached AmeriGas Propane by calling +1 (800) 427-4968 phone number 0 0 users reported that they have successfully reached AmeriGas Propane by calling +1 (800) 427-4968 phone number Click down if you have unsuccessfully reached AmeriGas Propane by calling +1 (800) 427-4968 phone number 0 0 users reported that they have UNsuccessfully reached AmeriGas Propane by calling +1 (800) 427-4968 phone numberCustomer Service
-
AmeriGas Propane emailsfb@amerigas.com100%Confidence score: 100%Supportchris.ransom@amerigas.com94%Confidence score: 94%sales
-
AmeriGas Propane address9513 Hull Street Rd Ste B, N Chesterfld, Richmond, Virginia, 23236, United States
-
AmeriGas Propane social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024 - View all AmeriGas Propane contacts
Most discussed complaints
Ripping consumers offRecent comments about AmeriGas Propane company
Amerigas Service and filling
ComEd
85 reviews
![Florida Governmental Utility Authority [FGUA]](/images/business/48-48/124037/fgua.png){kind=small}
Florida Governmental Utility Authority [FGUA]
33 reviews
Black Hills Energy
22 reviews
Conservice Utility Management & Billing
122 reviews
Nicor Gas
83 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Amerigas won't show up to fill our tank, waiting 5 weeks and NO communication.
They are price gouging, the local company, Ed Staub and Sons are charging $2:15 per gallon delivered. Amerigas is charging $4:50 plus per gallon.
Closed account with amerigas new ellenton sc 2012
tank picked up no balance on account. In summer of
2017 they decided to start billing for tank rental
out of thin air. Multiple calls to them response was
error taken care off. Continued to get same bill in
mail and phone calls at my house, Same response.
Turned me over to collections, NO RESPONSE.
We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. Thank-You. AmeriGas Customer Service.
I have had service if you can call it that for the past 9 months they have charged for emergency service when I was told they would not due to the fact that there was a leak in the regulator and it needed to be replaced, by the way it was never fixed. They have over charged for the deliveries I have sent letters and called and no one bothers to even look into it. The customer service is non-existant. We should get together and see if we can find an attorney who will file a class action lawsuit.