Applebee's
Reviews and Complaints

Two reasons why, first it is company policy to only have sports or sports news on, they want applebees to be a sports bar, young person hangout, thinking this will increase business at night. Gag... Secondly the manager could have allowed it but since the on duty manager can favor certain instances and negate others, they are in essence profiling experiences to their preferences and it's either their way or the highway. I guess it's just business?

who cares about the grammy awards? watch that at home. sports is way more important. i would have laughed your [censor] out of the place. your just like those nascar idiots that show up to the bars on sunday and occupy a tv that should be showing football. gtfo!

Applebees sucks...the food sucks and the managers suck...it is a horrible company to work for...

That goes against what I know to be true...if shes rude to you, could it be that you deserve it...Face it, she a great looking woman and must get hit on all the time and maybe you can't handle rejection very well...if I am wrong, then ask her why she is rude to you - not trash her in a public forum...as far as I can tell, she is great at her job!

I have been waited on by Ginger and I think she is very rude too and not just on one occassion. If she doesn't like her job she should quit. I'll ask for a different waitress if I know I'm going to be served by her.

I enjoy Ginger and have had no problems with her. I do not agree with this complaint made by Joseph Conner. I have heard of several things that have happened outside of this establishment that would lead people to think differently of Joseph Conner. Why would he mention them though? He only tells what he wants to tell so that everyone will feel sorry for him and agree with what he has to say. To everyone on here making negative comments I say that you need to approach Ginger and get her facts then make your decision. Remember that there are two sides to every story and only a complete a%* will get on a site like this and trash talk someone without hearing and knowing what all is going on.

Well I will say this I have known this young lady for almost twenty years and have been in Applebee's as a customer of hers and she has never once acted in any other way but as a professional...

now Mr. Conner as others have commented before me go to another Applebee's if you dont like the service, but it seems to me since you continue to go into said place of business and continue to seek out this young lady you are the one that has the issuse...the reason I say this is she cant choice where she works, but you can choose where you eat.

As for 69SS77, well all I can say is wow, she must have really shot you down...HARD!

I have always had great service from ALL the staff at Applebees, especially Ginger. The above comments by 69SS77 sounds like sour grapes, possibly from rejection from said waitress for unwanted advances, maybe? Those comments are unacceptable in a public forum and I would advise Ginger to screen shot those comments, contact site administrator and have them pulled, then contact a lawyer to start a suit for character assassination.

yeah it just depends on which applebees you go to maybe you should try a different oneyou might some better luck :)

Well said NG19!

I am from Halifax and have had great service at Applebees. I have had Ginger as my server many times and she has done an excellent job! I was told by a friend about the comments made here, and I find some of them appalling. Why is it so easy to go online and drag someone's name through the mud? 69SS77 is a cowardly idiot! Commenting online about "what you heard" about someone is as low as dirt in my book. If you haven't been waited on by her, then keep your trap shut! Mr. Conner at least had some reason behind his post. I guess I shouldn't say anything, but I feel it's wrong to do someone this way. Working in a job that requires you to deal with the public is a challenge that most people will never understand. Could it be that the above individuals are A#$&@^ES that make serving them almost impossible. I will continue to go to Applebees and will enjoy it. If Ginger is my server, I'll make sure she gets a good tip for a job well done.

I've had great service at SoBo Applebees (usually waited on by Simon, who is probably younger than Ginger, but obviously knows more about customer service than she does). I've never been waited on by her, thank God. I do know who she is though. I have heard of other people having run-ins similar to yours with that fat ###, so I feel your pain. Honestly, I'd be careful about going back there...you never know what an unstable woman like her will do. She may give the chef a quick BJ and get him to spit in your food (OR WORSE)...and from what I've heard about this broad, she's just the type to do something so whorish. I heard she "gets around"...if you know what I mean.

Maybe she's just bitter that she lacks the necessary skills to hold a better job?

It's a further drive, but the Applebee's in Lynchburg has great service. There's a short Asian girl there who has absolutely outstanding customer service skills.

I worked at Applebee's part-time recently. When you are told your choices of sides, they are not extra unless you order a side that is not on the option list. For example: you order a steak. You get to choose from broccoli, fries or baked potato. But if you wanted say, onion rings, which isn't on the option list, then yes, that is extra.

i think what you are saying is a total lie and you know it! if you were doing your job then you would not have been fired! its that easy all you did was complain and whine. we were tired of you being there, and are actually glad you are gone. you can in high on pills everyday, and brought everyones good moods down. maybe you need to clean yourself up before you start pointing fingers at people! its sad that 95% of what you wrote is a lie!

I visited applebees on red road in el paso texas at 7:30pm and was told there would be a waiting time to be seated. I looked around and saw several tables open. I was told the section was closed and would still have to wait. I told the greeter that I was not going to wait and took my grandson and left went to GHILLI'S and ate. The attitude of the employees at applebees is terrible and they just don't care if one eats there or not. Well i can always find another establishment that will accept my mone. Goodby Applebees.

Maybe it was just a poor decision by someone (the manager, the cook, whomever). Maybe they weren't trying to cheat anyone.

The only blame I pointed at you was that you didn't take the offered restitution. I never said they didn't make a mistake. In fact, I first said I would've sent the food back.

I don't think I ever read you stating they said this was their policy. It may only have ever happened in this one location for all we know.

By your words, you do have a vendetta. Your reason is that you don't want the price to go up? You think that refunding order mistakes will cause a drastic price increase? Really? If it's not already built into their menu pricing it probably comes out of someone's pocket.

I doubt we are all fools just because you think you're right. And it's been extremely rare that I've ever had to send back a meal or get some kind of discount. You've made this to be a much bigger deal than it needed to be.

You don't have enough information to assume they were cheating everybody. Instead you come off as someone with a vendetta against Applebee's.

I agree with rrh. They admitted your meal wasn't appropriate and offered to make amends. The manager did exactly what she should've done. What're you complaining about? When something goes wrong and a business either corrects or offers to make up for the problem, that's good customer service. All you did was cheat yourself out of money.

So you got the food and complained. In order to try and make it right the manager was going to adjust the bill. But instead you said you didn't want it adjusted. You then appeared to eat the meal and still post a complaint. Interesting how you didn't put that they tried to make it right when you made your original complaint. I wonder what else you didn't say?

So, what did you do about it? It looks like you ate the food. I would've sent it back and asked for something else.

I know this is several years later since this post, but obviously Applebee's pattern of cheating customers is still going on. I ordered food on 9-16-18, and my bill was $32.86 and I added a tip of $3.00 which should have been $35.86. when I checked my credit card the next day, they took $39.43, a difference of $3.57. I called the restaurant the next day, and was told the manager was not in but I would get a call back 2 days later. 2 days later, no call back. I just checked my credit card again, and now all of a sudden the charges are what they should be. Called the restaurant again and was told all of their records matched what I should have been charged. They could not explain how the original deduction was different, and of course "the manager is not in but will call you back tomorrow". There is obviously something wrong with this company, especially if the same deception "computer errors" is still going on 9 years later. This is a scam by the company banking on maybe 7 or 8 out of 10 people won't notice? A nice chunk of change in their pockets for sure.

Being a con artist will only cause people to never go back there. Businesses who think they can thrive off of crookedness and corruption are fools.

Personally, I will never go back to "CRAPPLEBEE"S: because they don't give you much food for your money(well at least here in canada anyways).

The fact of the matter is corporate restaurants like Applebees are purely about cheap food and long hours. They feel that by staying open later and offering food at lower prices will make up for their lack of quality. These are the same restaurants that ship in their food pre-made and frozen and tell their servers to emphasize turning tables rather then good service and customer indulgence. However, they hurt their business by offering low quality food and sub-par service while hurting their employees by not training them to provide quality service that will improve their sales and their tip precentage. If quality is what you want, I suggest you go out to eat less often and go to a restaurant where the menu prices might not be as cheap, but where quailty food and service are available. Chili's is a good place for more frequent eating, and outback provides excellent service for a casual setting, and now they're more affordable. In short, find a restaurant that does most of their prepwork in house. You'll find fresher ingredients, better quality food, and a management and service staff that knows how to run a restaurant.

BTW, we all know Jason is a loser but you are no better. I also stand correct, Louis did post on this board. Zachary did not. Incase you did not notice the people you are harassing they ignored you yet you still spread lies about them. Why isn't shoelady monitoring what you post?

Tracy, Tracy, Tracy, my friend. You are so narrow minded. You think that everyone that disagrees with you is one person. This way your low self esteem is not affected so much because you think only one person is against you. Well, we all all seperate people. Most adults know how to type a professional letter. Now maybe if you went to see psychologist you would not think that everyone is after you. You are the fool. In one post you say that you have EVERYONE's email address, home location, parents names, ect, ect and in another you say that everyone is the same person. Well my friend you are wrong. Your "mother" is wrong. You expect us to believe that everyone is lying but you. Exactely how low is your self esteem that you have to make yourself believe this. Also when asked for proof claim the letter does not exict. The letter in question was written by you. You asked the letter deleted to get rid of the proof that it was you in the wrong. Everyone here knows this. So stop these little games will you. Also some reading lessons will be good for you because neither Louis nor Zachary posted on this thread. You must have very low self esteem to pick on a ten year old and spread lies about him.

Louis/zachary

I am shoelady's daughter. You need a bath and a mouth washed out with soap for the lies you tell.

He did cite obscenities about me and her on a thread and you can't read anyway, so why are you even here? Didn't we tell you to get lost?

You said most adults don't type in caps? I beg to differ, because most do type in caps when they're angry and this person sounds angry. If you had half the knowledge my mom and I do, you'd be getting better grades in school and not getting left back.

Jason quit high school. We all know he can't spell or form original ideas. He is a loser. Don't follow his example.

I have been lurking this board shoelady, and he never posted obscene messages. You are just angry at him because he caught you out on your misspelling of liar and thief.

Anyway even if he wrote the letter for his parents, who cares? Zachary is allowed to make obscene comments and lies about others here. The site doesn't give a damn.

Jason,

This person is an adult. I know because a child would not word a letter that way. You think everyone is a child, me and Tracy, etc. You are the only child I see here today. What are you doing for summer vacation? Didn't you get a job? Try Sonic! LOL I hear you can make a lot of little tips there if you don't return the change! LOL!

They are both very expensive places, but good service and great food and you're not hungry when you leave!

Oh ruby tuesdays is another waste of money yes. Longhorn steakhouse is very good I don't feel ripped off leaving. I like outback steakhouse the few times I have been there too.

UGH!

Shut up Troll Jason, take a hike. When you turn 18 you can talk to adults, until then, go away with the underage juvies on this site. Go join facebook or something where people can relate to you. Man you are one f'g annoying gnat!

You're right Applebees sucks in most southern states. They hire people like jason to cook the food poorly.. 17 year old flunkies.

If you're going to splurge on $80 dinners, at least go to Longhorns. They have better food. Ruby Tuesday is no better than Applebees. We quit going there a while back. They're really getting coolie labor in these places. Most are illegals, so don't forget that.

I believe what you are referring to is a 'totem pole'.
So every single cultural item on display is secretly a racial slur?
Therefore all Asian, Mexican, Italian and other cultural decorations should be torn down and replaced with..say the American Flag.

It's not a statue of an Indian man trading his land for a piece of lint.
Stop looking for something to piss about.

CommonSense,

You better watch out. Man running horse is going to do a rain dance and flood you out of your house. While you're trying to escape the rising waters, he will gallop by and scalp you.

You don't want that, do you?

You should take some time to make it up the native americans. Perhaps you can just visit a casino.

Good grief.
Get a life

I went to a Applebee's today for lunch and ordered a steak dinner med rare and it came out well done, then whe they took it back and brought me another one it was completely rare cold in the middle. The third time they brought it out to me it seemed to be cooked to temp. But it was rubbery and did not taste like a steak, the texture was all wrong. It kind of tasted like togu. I don't know what Applebee's thinks they are serving to there customers but it is not steak. I think that someone should investigate the Quality of meat that they are serving. $12.99 for a rubbery piece of tofu is not ok with me.

ONE QUESION FREND, WHEN U SAY U WERE A "NOT A VERY UNHAPPY CAPMER" DOES THAT MEAN U WERE HAPPY AT THAT TIME BECUZ IF I WAS AT THE FORTH BAD STAKE AND SIDES I WOULD BE PRETTY UPSTED BUT U NO THAT IS ONLY MY FELINGS ON THE SUJBECT, WHAT IS THE MAGANERS NAME SO I CAN NOT EAT AT THSI WOMNA'S RETSDARAUNT

BLESSINGS

Dr M A CARNORVORO

Woo. Valentine's Day out at Applebees! What a special night!

Did you take her back to the trailer for some anal afterwards?

After church on 20 July 2008, my wife and I stopped at Applebees on the way home as we usually do and went inside where there were about five people ahead of us all in one family. The servers were all over the place and I began to think we were invisable. One of the servers picked up about 5 menus and silverware for 5 and took off. He didn't tell the people to follow me or anything else. We stayed about 5 more minutes and said to heck with that and went up the street to OCharles where we were promtly seated and food on the table in just a few minutes. We have gone to Applebees many time but not more. I do not like being treated that way by anyone.

The worst service ever at applebees on kirkwood het i wilmington delaware the waitress was snobby, she never gave my three year old son his food and argued that she gave it to me and that I was not going to get anything for free I've been to a lot of restaurants and never been this mistreated and the manager was no help she was very rude. So I paid for food that wasn't giving out and top the whole situation of she said I didnt pay and I find out that the waitress gets fired for stealing I got banned fr eating there and my money was stolen. Horrible.

My mother and I went out to applbees on starkey rd today for lunch . Lunch was great but clearly stated on a card on the tables is a card that says if u receive your check before mananger comes to your table you will get a 10$ off next meal . Well we got our check and no visit so I informed the waitress and she replied well he is out now ! I was very disappointed iam in the food industry business and we always honor what we say, disappointed customer :(

Wow, give them a break. It sounds like they were especially busy. If you are not going back to them because of this one MINOR bad experience, that is pretty petty on your part. You only waited for 5 minutes. Wow, I just have to say wow. If you are upset about something like this...sorry the world isn't perfect for you and your wife. Maybe you should have gone back to church and have another sermon by the preacher of how to think of others before yourselves.

Hood rat

Outside Applebees in white plains ny. Gotta love
The false advertising

I also saw this add on tv, verified that the santa clarita applebees had it on their website, two -three hours later went in and was told that they would not honor the addvertised special, 2/$20.I with my girlfriend and small child spent with tip about $45.I contacted applebees and a manager contacted me, gave me no explanation for this but offered me a $25 certificate .I have not received it as of today.I sent another e mail to applebees yesterday 1/6/09, and am waiting for a responce.I think it's clear that they had never intended to honor a natioinbally advertised special, it appears that they just wanted to get peoiple into the restaurant, as the server mentioned that several other people had complained about the inability of management to honor this special.