Applebee's’s earns a 1.4-star rating from 594 reviews, showing that the majority of diners are dissatisfied with their meals.
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no gift certificate
I called Minot, ND's Applebees on Dec 9, 2006 between 3 and 5:00 PM to have a gift certificate sent to me in Parshall, ND. I gave the necessary information. I used my Mastercard for amount of $20. I mentioned to the young employee that I needed this certificate by Dec 20. The exchange of gifts would take place Dec. 21. She was given the okay, she said to take down my information. I did not receive the gift certificate by Dec. 18, so I called Applebees again. I was put on hold to 2 to 5 min. When the manager spoke, he was very indifferent. He mixed up my phone order with someone from Minot. The manager called me "dearie" twice, and I refrained from calling him "boy" twice. The manager said the card was not sent out by the young girl. However, now that he had the information, It would get to me by Dec 25. I explained I needed it by Dec 20. It is now Dec 28 and no gift certificate.
The complaint has been investigated and resolved to the customer’s satisfaction.
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About Applebee's
One of the things that sets Applebee's apart from other restaurant chains is its commitment to quality. The restaurant chain uses only the freshest ingredients to prepare its dishes, and its chefs are highly skilled at creating flavorful and satisfying meals. Whether you're in the mood for a juicy steak, a crispy salad, or a hearty sandwich, you can be sure that Applebee's has something that will satisfy your cravings.
In addition to its delicious food, Applebee's is also known for its extensive drink menu. The restaurant chain offers a wide range of beers, wines, and cocktails, as well as non-alcoholic beverages like soda, lemonade, and iced tea. Whether you're looking for a refreshing drink to cool you down on a hot day or a cocktail to help you unwind after a long day at work, Applebee's has you covered.
Another thing that makes Applebee's stand out is its commitment to customer service. The restaurant chain prides itself on providing a welcoming and friendly atmosphere, and its staff is always happy to help customers with any questions or concerns they may have. Whether you're dining in or ordering takeout, you can be sure that you'll receive excellent service from the moment you walk through the door.
Overall, Applebee's is a fantastic restaurant chain that offers delicious food, refreshing drinks, and excellent customer service. Whether you're looking for a place to grab a quick lunch or a spot to enjoy a leisurely dinner with friends and family, Applebee's is the perfect choice. So why not head to your nearest Applebee's today and experience all that this fantastic restaurant chain has to offer?
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Overview of Applebee's complaint handling
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Applebee's phone numbers+1 (913) 890-0370+1 (913) 890-0370Click up if you have successfully reached Applebee's by calling +1 (913) 890-0370 phone number 0 0 users reported that they have successfully reached Applebee's by calling +1 (913) 890-0370 phone number Click down if you have unsuccessfully reached Applebee's by calling +1 (913) 890-0370 phone number 0 0 users reported that they have UNsuccessfully reached Applebee's by calling +1 (913) 890-0370 phone numberGuest Experience+1 (913) 890-0518+1 (913) 890-0518Click up if you have successfully reached Applebee's by calling +1 (913) 890-0518 phone number 0 0 users reported that they have successfully reached Applebee's by calling +1 (913) 890-0518 phone number Click down if you have unsuccessfully reached Applebee's by calling +1 (913) 890-0518 phone number 0 0 users reported that they have UNsuccessfully reached Applebee's by calling +1 (913) 890-0518 phone numberExecutive Director Of Communications+1 (818) 637-3197+1 (818) 637-3197Click up if you have successfully reached Applebee's by calling +1 (818) 637-3197 phone number 0 0 users reported that they have successfully reached Applebee's by calling +1 (818) 637-3197 phone number Click down if you have unsuccessfully reached Applebee's by calling +1 (818) 637-3197 phone number 0 0 users reported that they have UNsuccessfully reached Applebee's by calling +1 (818) 637-3197 phone numberVice President Communications+1 (913) 967-4109+1 (913) 967-4109Click up if you have successfully reached Applebee's by calling +1 (913) 967-4109 phone number 0 0 users reported that they have successfully reached Applebee's by calling +1 (913) 967-4109 phone number Click down if you have unsuccessfully reached Applebee's by calling +1 (913) 967-4109 phone number 0 0 users reported that they have UNsuccessfully reached Applebee's by calling +1 (913) 967-4109 phone numberVice President Of Investor Relations+1 (888) 592-7753+1 (888) 592-7753Click up if you have successfully reached Applebee's by calling +1 (888) 592-7753 phone number 0 0 users reported that they have successfully reached Applebee's by calling +1 (888) 592-7753 phone number Click down if you have unsuccessfully reached Applebee's by calling +1 (888) 592-7753 phone number 0 0 users reported that they have UNsuccessfully reached Applebee's by calling +1 (888) 592-7753 phone numberHome Office
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Applebee's emailsmarketing@applebees.com100%Confidence score: 100%Support
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Applebee's address8140 Ward Parkway, Kansas City, Missouri, 64114, United States
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I am a senior who visits her local Applebee's frequently have finish my first frequent diner's card and ask for a replacement was told you do not offer this service anymore want to know why? and how I can get a replacement, or any other programs my local Applebee's was not helpful not happy at this moment with your service
Your 2 for $25 menu includes your 3 new meals. Which I was charged $56 for. Your advertisement is very misleading to the public. I love Applebee's. But I was extremely disappointed in your trickery. I barely had the money to cover your deceitful advertisement.
The staff was very kind
Everything was great! Food and service.
Small steak that was gross and it was supposed to be 8oz
Your Date Night Pass is a total scam. It totally backfired on you Applebee's. You did nothing but piss off your customers. Good job! This whole promotion was nothing more than a scam!
Scam marketing! Announcing date night pass and put it in my cart r a fly at the time offered and was told it sold out in 5 seconds. Have signed a petition against Applebees until they correct the fraud! We all know what happened to Budweisers financials!
The service at Applebees on 6259 E.Southern Ave. MESA,Az. 85206 was very slow and the waitress did not check on us. The waitress did not ask if meal was okay or tell us her name. The lighting was so low and had to get out our phone lights to read it. We had to ask another waitress for our check.
Trouble with my credit card being processed. Opened a ticket with Applebee's guest relation's on June 29th. As of November 2nd the only answer I can get is IT department is looking at it. They don't return emails and are rude on the phone. Applebee's case # 3158590
Friday 4pm my job was having dinner at Applebee's Rancho San Diego we ordered or a drink the waiter requested our ID's, I'm 60yrs old. He then stated he just wants to know if it was expired not checking my age isn't that why you card someone We spent $1000 ok He took our orders we had to reorder it was end of his shift he was replaced,new waiter