CB Furniture Stores Ashley HomeStore Product removal

Ashley HomeStore review: Product removal

Tim Littlefield of US

Nov 17, 2023 10:28 am EST

Verified customer

Featured review

purchased new frame and mattress on 10/30/23 ordered old bed mattress and boxframe removal ,the delivery people never took the items, approximately 10 minutes before they arrived i moved the items out of the room to the side of my home as i wrapped them in the disposable bags i was supplied with ,within minutes of the delivery people leaving and not taking the items i started emailing , texting and placing calls, i have called customer service atleast 6 times and visited the store where i purchased , and was told every time i would be called for removal of the items , every single time i was never called back, lied to multiple times, yesterday while i was at work i received a text from delivery service they were at my home and couldnt remove the items as they were sitting outside still in the disposable bags the store provided me i called and was told they would not come back for the items because they were outside, they were only outside because your company didnt remove them in the first place i was never told if they were outside they wouldnt take them

Desired outcome: come back and remove the items asap

Ashley HomeStore - peeling leather couch 211

Ashley HomeStore - Not honoring warranty 94

Ashley HomeStore - Cancel order 19

Ashley HomeStore - exchange or refund policy! 8

Ashley HomeStore - damaged furniture delivered! 26

Ashley HomeStore - I would be paying $744.00 to return furniture that does not recline and that id poorly constructed 3

Ashley HomeStore - terrible company 3

Resolved

Ashley HomeStore - Couch order # 0634950698 1

Ashley HomeStore - rude store manager

Ashley HomeStore - 3 bedroom sets for 30,000.00

View all Ashley HomeStore reviews and complaints

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Ashley HomeStore contacts

Ashley HomeStore phone numbers

+1 (800) 477-2222
+1 (800) 477-2222

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Media Contact

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