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CB Furniture Stores Ashley HomeStore Never buy from Ashley Furniture - Purchased in Edwardsville, IL
Ashley HomeStore

Ashley HomeStore review: Never buy from Ashley Furniture - Purchased in Edwardsville, IL

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3:08 pm EDT
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**** WARNING ****
Never Buy Anything Made By Ashley Furniture and Never Buy Furniture From Ashley. They use a Bait & Switch Scam to deliver Junk. I bought furniture from Ashley Homestore (AHS) which is owned by Dufresne Spencer Group (DSG). As you know, I paid good money for New, Undamaged Furniture. DSG showed up to deliver the furniture. I thought they were delivering what I ordered. Instead they ran a Bait & Switch Scam, by bringing in Broken Furniture and basically running out, leaving me with their damaged and broken furniture. They continued to victimize me by refusing to Refund my money. They Demand and Strong-Arm you to repair what was supposed to be delivered in new and undamaged condition.

I didn't pay for New Furniture, so Dufresne Spencer Group, could send me Broken Junk and force me to repair it.

Dufresne Spencer Group dba Ashley Homestore runs this Scam Nationwide, at all their locations. Do your Research and see the truth. It's not just Dufresne Spencer Group it is actually all of Ashley Furniture is Junk, made in Vietnam, China and other locations, with Cheap Materials and Cheap Quality Manufacturing. Check the BBB, YELP, Google, TrustPilot and FB Group Ashley Furniture Homestore Complaints.

Never Buy Anything Made By Ashley Furniture. The FTC, CFPB, AG and other agencies are starting to see the extent of Ashley Furniture Scams and Fraudulent Business Practices. They are doing this to thousands of customers. Learn the Truth and Never Buy anything made by Ashley Furniture. You will get poor quality junk, broken/damaged furniture and/or be scammed. By the Way...The Extended Warranty Is a Scam, for how they sell it. ! Still fighting after 2 years to get my money back. Kitchen table finish started coming off after 2 months and continues. Don't let them cross your threshold when deliver, because it is yours and they will only "repair" your new furniture.

Ashley Furniture sucks.

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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View all Ashley HomeStore reviews and complaints

  1. Ashley HomeStore Contacts

  2. Ashley HomeStore phone numbers
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    Media Contact
    More phone numbers
  3. Ashley HomeStore emails
  4. Ashley HomeStore address
    1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States
  5. Ashley HomeStore social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
Ashley HomeStore Category
Ashley HomeStore is ranked 13 among 373 companies in the Furniture Stores category
#11 West Elm West Elm #12 Hayneedle Hayneedle #13 Ashley HomeStore Ashley HomeStore #14 WorldStores WorldStores #15 1stdibs.com 1stdibs.com

Most discussed complaints

Not honoring warranty
4
(opinions to this review)
 Return of furniture that wasn't compatible so delivery couldn't assemble it when salesman said it was
2
(opinions to this review)
 Purchased furniture - chair, love seat and sofa
1
(opinions to this review)
 I will copy this letter and give it to my attorney
1
(opinions to this review)
Ashley HomeStore Alternatives
Biddeford Blankets 12 reviews Brian's Furniture 2 reviews Magnolia Porch Swings 1 review Pruitt's Fine Furniture 5 reviews Dean Bosler's Furniture Showroom 1 review