Bata India
Reviews and Complaints

On 26th January '09, I have purchased one pair ladies sandal from Bata India Ltd.'s showroom at 53, S P Mukherjee Road, Kolkata - 700 026. They have charged me Rs.399/- for the same. On the packet of the article, Model No. is mentioned as "N068 671-6905 - Foot size 5". After one day's use, the sticker labbled on the sandal worn out and the actual price printed on the sandal is visible as Rs.349/-. I have requested the said shop to refund me the excess amount charged by them, but they refused my request. I, therefeore, request you to please intervene the matter and ask them to settle the matter wihtout any delay.

I have also complained about this thruogh customer care department and the mails exchanged between are quoted below :

Quote:
"In response to your e-mail dated 9th February ’09, please note that you have not replied to my actual question as to whether you have any right to charge revised price for a product manufactured prior to revision of its price? Further, you have not disclosed the date of manufacture of sandal on its packet. It is evident from the price tag/sticker of Rs.399/- labeled on the earlier price of Rs.349/- printed on the sandal that this pair of sandal was manufactured on a date prior to revision of the price.

Further, I deny your contention that the stores staff concerned at 53, S P Mukherjee Road, Kolkata – 700 026 (Phone No.2454 6608) had communicated to me abut the revised price at the time of billing. For your information, I came to know the real fact when the price tag/sticker of Rs.399/- moved from the sandal after one day’s use. Then only the actual price of Rs.349/- printed on the sandal was visible!

I, therefore, once again request you to arrange refund of the excess amount taken from me without any further delay. If you fail to do so, I have left with no other alternative except to approach the appropriate Forum to claim for my refund along with compensation.

Hope you will not compel me to take such steps against you and, of course, that will not speak good for a reputed company like yours.

Thanking you,

Yours faithfully,

(P.B. Dinesh)

C/o. Birla Corporation Ltd.,

Birla Building, 3rd Floor,

9/1, R.N. Mukherjee Road,

Kolkata – 700 001.

Phone : 2248 0566/4734

--------------------------------------------------------------------------------

From: Customer Service [mailto:Customer.Service@bata.co.in]
Sent: Monday, February 09, 2017 11:32 AM
To: Secretary To PKC
Subject: RE: Complaint against excess rate charged.- EQ/0502002

Dear Mr. Dinesh,

This is with reference to your feedback received on 5th February, 2017.

We would like to state that it is our endeavor to continuously provide our customers with value for money offerings. Also in accordance with the market dynamics we have internal company promotions and campaigns that include Price revisions from time to time. Incase there are such price revisions all the revised prices are communicated to customers at the time of billing. We have verified with our Store Staff at S P Mukherjee Road Kolkata and they have clarified that the revised price for the same was communicated to you at the time of billing .i.e. the current MRP of article no. 6716905 purchased by you is Rs. 399.

Please let us know if there are any issues that still need our intervention.

Regards,

Customer Services Dept.

Bata India Ltd.

--------------------------------------------------------------------------------

From: Secretary To PKC [mailto:info@birlacorp.com]
Sent: Thursday, February 05, 2017 12:29 PM
To: Customer Service
Subject: Complaint against excess rate charged.
Importance: High

On 26th January '09, I have purchased one pair ladies sandal from Bata India Ltd.'s showroom at 53, S P Mukherjee Road, Kolkata - 700 026. They have charged me Rs.399/- for the same. On the packet of the article, Model No. is mentioned as "N068 671-6905 - Foot size 5". The actual rate mentioned on the article is Rs.349/-, but the shop-owner has put one sticker on the article to read the rate as Rs.399/-.

In this connection, you are requested to let me know the exact price for the said article. You will agree that even if there is any increase in the price of a particular item, the same should be applicable to the new stock only and not for the old stock. I failed to understand as to how the shop owner is doing such malpractice. On the packet of the sandal, manufacturing date of the article is also not shown.

I would, therefore, request you to please look into the matter and instruct the said shop owner to refund me Rs.50/- excess charged by them immediately. The refund cheque payable to me at Kolkata may be sent to me at my below mentioned address.

Scanned copy of the bill is affixed below for your doing the needful.

(P.B. Dinesh)

C/o. Birla Corporation Ltd.,

Birla Building, 3rd Floor,

9/1, R.N. Mukherjee Road,

Kolkata – 700 001.

Phone : 2248 0566/4734

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BATA BE SURPRISED – New Range ! Great Prices !

I purchased Sandle 871-4003 from Auth dealer of Bata at C-7, Shalimar Garden-II on 08.05.09, bill No. 10066, the bottom's pasting removed within 02 weeks, dealer said come after one month, when visit on 14.06.09, he misbehaved and deny to give even 50% of the amount . the another problem in the sandle that due to wearing the same, it caused sever pain in heels and middle area of feet and it is untolerable pain while walking with them. even more I offered the dealer that I am ready to bear the loss of 1/2 amount as mentioned in the bill and asked him not to give the money in cash and give me another light weight sancle and just adjust the half of the claim but he denied and misbehaved said "Jao Kahin Bhi chale Jao" and even not accept the sandle for repair also. please look into the matter with the approptiate feedback and action.

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My Bata Shoes Have poor Quality I Have to change it

Sir,

I purchased a pair of Dr.Scholl's sandals on 15-07-09 from 2342-43 A.K Road, Karol Bagh.N.Delhi.
The sandals became so loose after 60 days of use and I went to the store in R.N. Bazar, Jammu, to register a complaint. I have made 5 such trips to the store but there never is anyone in authority to register a complaint. I am always told to come at a later date.

Please advise on action to be taken as the sandals are not giving the comfort they are advertised for. As also the softness at the heel has disappeared which causes discomfort.

Ritu Kapur
ritu.kbsc@gmail.com

sir

I have purchased a BATA chappal 2 months back, and it had developed some cracks

This is not expected from a company like bata

For years, my family and me are using your products, but after this incidence we are loosing faith in the company

revert awaited

Abhinav Malik
[protected]
abhimalik1985@yahoo.co.in

To
The Managing Director
Bata India
R|sir

I am a student of Rajkumar College Raipur (C.G) studing in class 7th . I had purchased a sport shoe from Chhindwara bata shop near government girls college in the month of April . I have used the shoe only for a month and i found that the soel of the shoe was damaged and also the inner soel.
i wonder how bata shoes are not durable . Please see that the name of your reputed company should not spoil . If you canhelp me please help in replacing the shoe

Thanking you
yours faithfully
Parth Kabra
class 7th
Raipur (C.G)

My name is . I purchased one of your products (article number -2716936) last week from one of your showroom at Kazhakkuttam, in Trivandrum, Kerala .On the second day of my purchase when I was walking through the footpath of a busy road the sole of my sandal got removed and fell into the road. It is only because of your manufacturing defect poor quality control. After that I bought a new one from a nearby shop. When I complaint this incident to your showroom .They told me that only if I bring the sandals sole they can do anything. So I brought and gave it to them.

I wish 2 share something different. I am working in Maharashtra Prison Department as Textile Superintendent. We have a huge set up of very modern D.M.S. shoes machinery plant located in Pune.We also assure cheap and assured labour. If Bata could offer us some business..? If u wish please contact 020 [protected]. or at e-mail saiprasadkasegaonkar@yahoo.in

dear sir i have purchase bata shoe from your showroom shop 02064 malad 2 article no 851-6121 last 45 days before the shoe is damage in upper both side n have had purchase 2 pair of shoe at same day 1 pair amount given from me is 1699/ so pls do the needful.. my name is lalit rawal my no is [protected] n sir i have done mail aslo at customer.service@bata.co.in no respone given

DEAR SIR,
I HAVE PURCHAES THE BATA POWER SHOE AT AKOLA OF RS. 1150/- . THE NAME OF SHOP IS SHOE MALL, AKOLA. THE SHOE IS DAMAGED IN UPPER BOTH SIDE. PLS DO THE NEEDFUL. MY NAME IS VINOD BENDE. MY PHONE NO. IS [protected].

I have buy a one pair of bata shoes. it is not fit for me

Hi
I wanted to share my experience & writing a mail with deep regret and anguish as I had visited along with my family on dated on 18th Nov-11 @ 9:20 to your BATA showroom located at Bannerghatta Road Bangalore next to Petrol Pump,

Its was 9:20pm when your shop was above to close & the staff was above to pull the shutter, I was inside my car & asked my wife to request the staff for purchasing a pair of white canvas shoes form my son, My wife entered the shop & ask the cashier.. Hi I need to purchase a pair of white canvas shoes, the cashier & other staff was busy gossiping in Malayalam language, she again said excuse me can you give me a pair of shoes, the staff replayed arrogantly no we are close, madam come tomorrow, No pls help me as tomorrow will be to late as my son has to attend the class @ 8am, No no Pls go away that is not my problem, you should have planed since morning why now at this time, do you think we are dog to slog for 24hrs, My request again don’t worry I know what is want to purchase Pls… Staff laughed at her & asked her to leave, she came out of store, I asked her what happen? did you manage to buy, she replied those 3 boys at the store are bunch of Joker has no respect for a women, I said ok let me request them…

Me & my wife again entered the store, 1 of them came out of the counter and looked at my wife and told, are you mad to come back again after telling that we are close, I was very irritated & furious that how can a staff talk to my wife in this fashion, I immediately asked the staff how dare you talk to my wife like this, he did not respond & started walking towards store room, I stopped him & asked for the shop manager/owners mb numb, he stood back & came close to my face & said this is company you get lost from hear as I am getting angry now, I stood their & did not no what to do with this arrogant staff who was constantly laughing on us & chatting in their mallu language, but I would understand few of their action that they were abusing me, I finally wanted to give them back & walked up to counter & said this is not done your billing counter is still open & your are fooling us, Both of them came out of the counter & started using vulgar language on me & tried to push me out, my wife was very embarrassed with their language, she finally could not tolerate any further & pulled my hand towards entrance, as we were walking, 1 of them replied ? get out are else you will be physically pushed out of the store, I stood & tried to tell him that you will face the music for the bad behavior, he came all the way & cot my T-Shirt & ask me to go are else I will not be able to control my anger, my mom & son rush from the car & took me out,

I really don’t know, what type of quality benchmarks are you following during the course of your manufacture. You are literally taking the Customer for a ride without adhering to any quality benchmark/standards. I feel your Bata showroom is just a show piece with high pricing and with no customer service, and is no more better than an ordinary store where there is no quality at all. Please introspect and take necessary action and these things are not repeated. Customers like me will always vouch. Time is not far, if you start facing legal action for your pathetic service and scant, I am so disappointed that I am being wearing bata shoes right from my childhood & now my children’s,

Trust I will never again step in any of your bata stores in my dreams! Pathetic & poor customer service

I will certainly take this to a next level & will consult my office legal team on this worst horrifying experience of my life

I don't know whether you will bother about this feedback. But if you have every cared to care for your patrons, I would like to believe that you will respond.

Jeetu Patel

[protected]

Dear Sir,

This is to inform you that . this is GANADHAR from Armoor Nizamabad (dst) A.P . I won’t open new retail Business in armor .I won’t about the process of opening new retail Business mart .Please let me know bout the information .

Regards,
GANGADHAR
CELL:91-[protected]
[protected]

I have purchased a shoe from bata in last September, now I am seeing that sole is getting separated . Please send the repair shop ph no in my mail address . My mail address is parthabhattacharya11@yahoo.com

Hi,

I have been informed by the customer service department person of Bata that I have to put up a mail to the customer.service@bata.co.in for any query related to shoe repair / replacement and I will get the revert from the department within 24 hours of putting up a mail. But still no courtesy has been shown after sending the reminders also.

The goods were purchased just 1 month back. And I have already done so many communication with your customer service department but no one is ready to answer my question.

After looking all the above complaints it seems that i have made a big mistake by purchasing the BATA shoe. Forget about the quality, customer service is also the worst.

Sorry to say the quality has drastically gone down and the customer service from BATA, is very bad.

I have been pourchasing a lot of products from bata. But in recent times, their quality ans service has come down drastically. I started a hate for this brand after my shoes came apart in just a week of using it. when apprached the store, they told it cannot be replaced but only repaired. Who would like to use a shoe reparied within a week. I am not confident the product will last any longer. Their customer care is pathetic. Hope someone from Bata is looking at these seriously before it is too late

plz refer my complaint(e-mail) & refer my e-mail to customercare to take an action . i requested many time for my shoe replacement but not any action is taken by office . showroom manager did not replace my shoes because article no. is diffrent which is supplied by you on my e-mail id .plz correct article no. 8014336 nixon . plz intimate to showroom manager MR.RAKESH (MOBILE NO-[protected]) & INSTRUCT TO CO-OPERATE ME plz extend the last date of replacement.
NK AHELLEYA, BHOPAL

Date 11.03.2010
FROM
SHREEKANT R MALODE
# 42, MAHALAXMI LAYOUT
GOKUL ROAD
HUBLI
KARNATAKA
CELL NO : [protected]

TO

THE MANAGER
BATA SHOES
GURGOAN.

Dear sir

I am very much regret to inform you that I have purchased bata shoes in the month of December 09 model No 8816650 MRP 1499.00 at M/S BATA, KOPPIKAR ROAD, HUBLI 580020 (KARNATAKA STATE). Leather coming out from the shoes for you kind information Please find herewith photo of the shoes

My family and my friends are regular user of BATA products, this is the first time I was disappointed with your product. Regarding this I informed to your dealer but they are not taking any responsibility, they are asking for the Invoice but invoice was lost by me.

I am also a reputed company’s sales supervisor, if products default comes to our notice we try to solve the problem as soon as possible but your dealer is not ready to take any responsibility.

You are the leading company in footwear I hope you will take this as an important matter and try to solve the problem as early as possible.

Thanking you

Regards

Shreekant R Malode

Wow!

Worst Customer service in Kundanhalli as well as Marathahalli branch(Biggest Retail showroom).I tress the word "Worst".
Nobody is ready to show the sandals and everyone is rude to customers.
Concerned Person, Please do something to this unpleasant behaviour.

i also purchased the product from same showroom they just act that manager will be there only till 5:00 but i have seen him till 9:00 am

worst bata products they r harassing the customer like any thing

sabita singh

Dear Sir / Madam,

I am Mr. Gajanan V. Jog from Mumbai, working as a Marketing Manager in a Export Firm.

I had bought pair of Shoes of BATA Ambassador a year before.

And since then I wore them hardly 3-4 times while having special occasions, and surprisingly the left shoe sole has cracked into 2. Can you explain what is quality standards you are maintaining before you sell your products.

I am very much dissatisfied with this experience, the only reason I bought for being Indian to buy Indian products.

After paying Rs. [protected] if this the quality you are providing is not acceptable as a consumer.

Kindly let me know your answer on the matter.

Regards,

Gajanan V. Jog

I had purchased one pair of Bata shoes Model No. 801 - 6553 From BATA SHOE STORE (WBST. NO.-[protected], CST No.-[protected]) at Asansol on 28/02/2006 (Cash memo No.15965) Rs.1099/-.

After using the shoe for only 1 month the upper portion leather was getting cracked & the signing surface was falling out during brushing & Polishing ultimately the shoe is not usable.

With much regrets I had approached the Bata Shop from where I had purchased the shoe & lodge my complain on 20th Nov’2006. The manager of the shop neither received my complain nor taking any action to replace the shoe pair. As a result I have lost faith on Bata Shoes!

Ref No.[protected] Bata
Dear Sir,
I logde a complaint regardig poor qualitiy Power Bata shoe.After tha I receive this mail from Customer Services.
Dear Mr. Singh,

As per the information provided by you and the feedback taken from the store as a special case we extend to you a 100% replacement for the pair shoes being held by you. Please note the following with respect to the replacement

1. If the same pair (article number / model) and size is available at the store we will provide you with the same pair at 100% of the cost

2. If the same pair (article/model) is not available in the store (due to non availability of same model, size, color etc) you can avail the replacement (in this case also you will have to submit the damaged shoe to us) in value terms. It means that whatever value of the shoe was paid by you we will adjust 100% of the same value against your next purchase from the store.

3. Please note that there is no cash refund.

4. Damaged pair have to be submitted to Bata for replacement - mandatory

5. THE ABOVE APPROVAL FOR 100% REPLACEMENT IS VALID TILL 31th July 2010.

We would request if you could visit our BATA SHOE STORE at Rani Bagh, New Delhi and get in touch with the Store Manager Mr.Batra for the needful.

Kindly carry that shoe submission slip of pitampura store with you.

We would request you to please carry a printout of this mail & cash memo along with your shoes on any of the weekdays (Except Saturday & Sunday ) before Evening till 30th July 2010.

Regards

Customer Service Department
Bata India Ltd.

After that as per your instruction, When I visit the Respected Bata Store Rani Bagh (with print out of your mail and Shoe purchase and Submission slip). The Store Manager Mr. Naveen Batra told me I have not received any mail from Customer Services regarding your Bata Power Shoes 100% claim.So how can I provide your shoes claim.
So plz mail Mr Naveen Batra (Store Manager of Bata Shoe Store) as soon as possible because, according to you my claim validity is on 30th july 2010.

His name and address:-
Bata Shoe Store
1256-A, Rani Bagh Market, New Delhi-110034
Contact Person Name:- Mr. Naveen Batra
Tel.:- 011-[protected]
Cell:- [protected]
E-Mail:- navin.batra@yahoo.co.in

So Plz tell me in that situation what I did...

Thanks & Regards,
Dipak Singh
#[protected]

I fully agree with this complaint. I am also having some serious defeat got occurred in my newly purchased shoes which is under warranty of 75 days. It is supposed from the BATA company to replace it as soon as possible.

I was coaxed to buy a pair of shoes under discount. The sales man promised that the discount was due to ;slow movement; of the product & not for any defect. Within one month of purchase when I noticed serious defect, the sales man refused to accept. On the front of the receipt it had written in a very ineligible letter that the product does not enjoy warranty. Where as the message at the back of the receipt is different. I was shocked. It was a case of sale by mis-representation. The sales manager was extremely impolite as well.

I agree. I almost cut my foot off at smoko because of the discomfort.

Dear sir,

Subject : Purchased New Power Bata shoes Article no : 8182164 Size : 8 Rs 1, 499 / =.

I am attaching the photographs of shoes & the Bill-Copy.Please look into the matter & consider replacment for the shoes.
Purachased 8214138 size:8 rs : 1300 on first week of january.It was damaged within a week .Visited your store and settelled claim at an extra cost of Rs 700.New item 8182164 c.m no : 388449 dtd 6/2/2012. Power shoes damaged hardly used for two months shown to store leather cuts near bottom sole & stiches, shoe lase tie part also broken.I have used power joggers but this kind of defects in shoes i have seen first time .So kindly Exchange the shoes & mantain Bata Quality.
Please send the correcr emai for customer care . I am trying since 11 th june
customer.service@bata.co.in
Regards

Atul Panchal

M - [protected]

the white canvas shoes used in schools are really of bad quality the adhesive is verypoor i bought a pairof shoes the very next day the adhesive had gone . Since in most of the schools they dont allow any other except canvas we have to stick to bata . the quality of these shoes has to imoprove so that it will atleast last for six months . it does not even last for two months kindly dosomething thank u sir.i reside in chennai .

i had bought a bata leather shoe FOR RS1999three months back.the right foot shoes has broken from the back.the show room has got the shoe repaired three times.now its broken again. the shop says that they will give me 75% of the cost adjusted. sir i think its not my fault and i will have to pay rs500.i am from jammu.the shop is at raghunath bazar jammu.

The quality of Bata shoes is not only below imagination, but the cheapest available in the market. I purchased a pair of shoes (Priced Rs. 1100/=) and the sole of the shoe detached on a months time.

Ref No.[protected] Bata
Dear Sir,
I logde a complaint regardig poor qualitiy Power Bata shoe.After tha I receive this mail from Customer Services.
Dear Mr. Singh,

As per the information provided by you and the feedback taken from the store as a special case we extend to you a 100% replacement for the pair shoes being held by you. Please note the following with respect to the replacement

1. If the same pair (article number / model) and size is available at the store we will provide you with the same pair at 100% of the cost

2. If the same pair (article/model) is not available in the store (due to non availability of same model, size, color etc) you can avail the replacement (in this case also you will have to submit the damaged shoe to us) in value terms. It means that whatever value of the shoe was paid by you we will adjust 100% of the same value against your next purchase from the store.

3. Please note that there is no cash refund.

4. Damaged pair have to be submitted to Bata for replacement - mandatory

5. THE ABOVE APPROVAL FOR 100% REPLACEMENT IS VALID TILL 31th July 2010.

We would request if you could visit our BATA SHOE STORE at Rani Bagh, New Delhi and get in touch with the Store Manager Mr.Batra for the needful.

Kindly carry that shoe submission slip of pitampura store with you.

We would request you to please carry a printout of this mail & cash memo along with your shoes on any of the weekdays (Except Saturday & Sunday ) before Evening till 30th July 2010.

Regards

Customer Service Department
Bata India Ltd.

After that as per your instruction, When I visit the Respected Bata Store Rani Bagh (with print out of your mail and Shoe purchase and Submission slip). The Store Manager Mr. Naveen Batra told me I have not received any mail from Customer Services regarding your Bata Power Shoes 100% claim.So how can I provide your shoes claim.
So plz mail Mr Naveen Batra (Store Manager of Bata Shoe Store) as soon as possible because, according to you my claim validity is on 30th july 2010.

His name and address:-
Bata Shoe Store
1256-A, Rani Bagh Market, New Delhi-110034
Contact Person Name:- Mr. Naveen Batra
Tel.:- 011-[protected]
Cell:- [protected]
E-Mail:- navin.batra@yahoo.co.in

So Plz tell me in that situation what I did...

Thanks & Regards,
Dipak Singh
#[protected]

samsung cz21k55sn colour tv. sound coming but not picture. it happened 2months after purchase. no proper response & service intime. it's very worst brand. Don"t ppurchase.

Dear Bata Service Team,

Request for Manufacturing Defect Replacement

On 7th June-08, I have purchased the Shoe from your Bata Show Room at Andheri Kurla Road-Sakinaka under Cash Memo / bill no-07.06.08/01/0056 amount paid Rs 1200.00& Article Code-8016132 KULBY.

With-in 25 days of purchase Bata New Shoe damaged due to Manufacturing Defect,

Sakinaka Showroom Sales Representatives ready to repair the same, which is not acceptable to me.

As a Bata Customer I have purchased very expense shoe of (RS 1200.00) product from Bata, any cobbler can repair my shoes for minimum amount.

My kind requests please replace the Bata shoe.

I look forward to hearing from you.

I hope you can understand customer soulful feeling.

Yours

Bata Dissatisfied Customer

Mobile: # [protected].

Mumbai Andheri East.

To
The Vice President
Bata India Ltd
Gurgaon.

Dear Sir,
As you are aware that the lease agreement of our Pathankot shop that took place between Bata India Ltd and my father Mr. Sudarshan Kumar Anand has already expired on the 31st of March 2007 after a period of 15 +5=20 years, Bata India Ltd has still not handed over the possession of the shop to us, although the shop has already been closed for the last so many months due to lack of business.
Sir please let me know the date on which the possession of the shop wil be given to us without wasting more time. Also let me know if I have to bring Power of attorney from my father to take the possession as he is not well.
Thanking you in anticipation
looking forward to hear soon from,
Your's faithfully

Sanjay Anand
S/o Mr Sudarshan Kumar Anand
Anand Orchards,
Bathri View Estate
DALHOUSIE-176304
(H.P.)
Mob:0-[protected]
[protected]

BATA (INDIA) Ltd
Gurgaon (Haryana)

Subject: - Non payment and Revision of Rent in respect of Shop No. 114 Edward Lines leased out to BATA.
Personal Attention: - Mr. Harpreet Singh Vice President Commercial

Sir,
Please refer to your letter dated 11th January 2007 on the above mentioned subject wherein you have stated that the rent was stopped due to the Death of Dr. Chaman Laul (Died on 16-08-2002) and have requested me to send an affidavit to prove the legal ownership of the Shop.

I am not only surprised but shocked with your statement. It appears that you are not aware of my numerous letters to your office and the Meeting my representative had which were arranged by the Shop Manager Mr Kapoor with Mr. Subhir Banerjee than DM on 14-10-2004, Mr. Pardeep Paul in Gurgaon in May 2005, and Mr. Pankaj Massy on 10-02-2006 at Kashmiri Gate Office and Mr. Arun Kathuria DM at Kingsway Camp shop in Nov. 2006. During all meeting these Officers had with my representative kept on ensuring that matter was being looked into, but even after more than 3 years of persuasion there was not even a single communication from your Office. Only now when I had requested Commissioner of Delhi Police about my Harassment from your Office, I am being informed that the payment of Rent was stopped because of the Death of my husband which is an absolute lie and the factual position is as under.

My husband died on 16-08-2002. Thereafter on the basis of affidavits filled by all the legal heirs the shop was registered in my name on 06-09-2002 at the Registrar Office at Rohini. After change in Registrar records, I approached the office of L & D O and the Original Records of allotment were changed in my favour vide L&DO letter No.L&DO/PS-II/265 dated 30-04-2003 signed by Dy. L&D Officer Sh. V.N. Tripathi. A copy of the same was enclosed with my letter given to Mr Subhir Banerjee on 14-10-2004 in Shakti Nagar Office and also posted vide my letter dated 03-01-2005 (copy enclosed for ready reference) which was duly received in your office. At this stage when the property stands Registered in my name, the question of any Affidavit does not arise.

In fact the rent was stopped because I requested vide my letters dated 14-10-2004 and 03-01-2005 to increase the rent which was not increased for so many years.The Market Rent and cost of living index had risen tremendously and there was a huge demand by the MCD due to increased in property tax which was more than the rent. A copy of this letter along with mutation letter and death certificate was again given to Mr. Pradeep Paul in his Office in May 2005 as my original letter dated 03-01-2005 through which all these documents were sent, were not traceable in your Office record. A copy of all these documents were again handed over to Mr. Pankaj Massy then DM in Kashmiri Gate Office in Feb.2006 together with a copy of Notice dated 11th Feb. 2006; which was received from MCD about attachment/sale of the property and also upto 7 years of Rigorous Punishment for not paying the property tax (Copy Enclosed).

I therefore, request you to have a mercy on an 87 years Old ageing Widow and make genuine efforts to sort out the problem looking at the present Market rent increase in property tax, cost of living etc, so that I may lead an honorable life independently taking care of my Health, Medicines and save my property from any attachment/sale of property or serve punishment as mentioned in the MCD notice handed over to Mr. Massy (Copy Enclosed).