Bata India
Reviews and Complaints

BATA has deteriorated its quality considerably in last few years and the quality is worse than even local make shoes... One shoe I bought lasted for 6 months, then next lasted for 2 months and as expected they refused to replace... more so if you lost the receipt they wont even acknowledge the purchase, BATA incidentally has a company policy of not issuing duplicate receipt. It seems the company itself does not have any trust in its product... be very very careful before making a decision to buy any BATA shoe.

Dear sir,

I have a complaint against newly purchased shoes. Sir I have purchased shoes from bata india ltd. C - 5 "shri man madhavrao scindia marg, city centre, gwalior (M. P) 474009 store and started wearing it from jan. 2015 & now its leather is removing from upper side and it is damaging very badly.
Ph. No. Of store - [protected]
Cash memo # : 29-10-14/1/[protected]
Purchased date - 29-10-2014
Article - f80895460000 vapor
Price - rs. 2499. 00

Please sir, I request you sir to take a strong action on my problem.

Hi, I purchased Sandals from Bata.in online shopping. The order number is [protected] dated 18-10-2014. After several follow ups and inquiries I came to know that the order is cancelled. Nothing has been informed until I call the customer care and inquire. Really poor service. When you can't deliver or inform about delivery why you go on-line. I did not get my money back as well. I registered several complaints by phone and email, but no response. When you can't do proper service just withdraw from online marketing. Cheap marketing and cheap policies. I want my money back immediately.

Thanks
Bhaskara
[protected]

Sir/Mam

Maine gurlz shuz aapke bata show room se purchase kiya the after10 or 15 days iska lether color kharab hone laga aur show wale ne ise change nhi kiya iska result accha nhi hai aur brand bhi kaphi kharab hai please change my shoes

I had purchased a product from bata online. I paid through cod. When I tried the product, it was smaller in size so I raised a complaint to exchange it. I talked to customer support team who told me that the product cold be exchanged in any bata store. I mentioned name of a nearest bata store and got a mail within 2-3 days stating that I have to take the product there and it could be replaced. When I took the product there, the manager told me that since the product was on sale, so it could not be replaced. I requested him that the fit s very small so the product is useless for me, and I would be wasting 700 inr if it were not replaced with some other item. But, he was not ready to listen to me. Then I came back home and registered a complaint against the store manager not ready to take my product and giving excuses of he so called company's policies. These people are a real fraud. After talking to customer support again nothing was done to resolve my issue. Instead he told me that somewhere in the policies on their companies website, it was mentioned that products under sale were not supposed to be taken back for any reason. So what would we do if the product that we are purchasing is defective, or not of proper fit. They are really not at all concerned with customers' grievances. There are lot many good websites like myntra, jabong, flipkart etc who are so much customer oriented that if we are not satisfied with the product the will take it back by reverse pickup and will either exchange or refund the money as desired by customer. This was the first and last time that I purchased with bata online. I urge anyone and everyone to never fall prey in hands of this company online. They will never resolve your grievances and you will have to keep the product with you even if it is very costly and of course useless to you. Beware of these bunch of frauds, claiming to be india's one of the renowned footwear brand.

I am writing this email with great disappointment and hoping that this matter would be urgently looked into as I had always had the impression that Hush Puppies would be one the best choice for buying men's shoes.

On 7th Jan 2014, we went to GIP Mall in Noida, UP and purchased a hush puppies shoe pair for my husband worth INR 3299. It has only been a couple of months when crack started to appear in the sole and finally it started cracking and by the time May 2014 came, the show was not in the condition to be worn. We went back to the store and they immediately replaced the shoe (ON 1st June 2014).

I am extremely shocked to tell you that this pair is cracking at the same place as the last one.

I am extremely puzzled and would like to have some kind of action taken, to me it seems that this model itself has a defect and therefore even if the pair is replaced there would be issues.

Waiting for a prompt response.

I had purchased a power shoe from Bata India Limited, Shop No. 101 ABC, 1st Floor, Sahara Ganj Mall, Shahnazaf Road, Hazrat ganj Lucknow. The shoe was purchased on 23-10-2013 and I used it for only two months and the stitches started coming out, then after some days even the upper part of the shoe started tearing and inonly three months the shoe is now unusable. Its laces have also broken. It seems that there is a serious flaw in the design of the shoe but for me its a total loss as the shoe is now out of warranty.
Kindly look into the complain.

This is for your kind information that myself Achintya Mondal, residing at Burdwan in West Bengal, Country - India purchased a pair of Shoes from Bata showroom at Burdwan (opp. City Tower) for my Wife in last June-2013 but within 15 days the shoes is wipe out its strip, I am goes to bata showroom where the shoe is purchased and they are take time and repair shoes but again after few days same problem is occurred I am again goes and they are take time and repaired but it is very pathetic to say for me that once again the shoes is same problem in last day i. e 12.10.2013. so I am send this complaint. please give me necessary suggestion for the same.
With regards,
Achintya Mondal
e-mail i. d - achintya. [protected]@rediffmail.com
mobile - [protected]

I have bought a pair of shoes for my wife just 25 days ago worth Rs.1000/- from "Decent Shoe" at Khanna Road Rawalpindi. The upperof both shoes has cracked even they are used very few times, when I complain about this to the stockiest he refused to accept it by saying that company not accepting claims for this problem.
Now what I can do? My belief on Bata company is shaken and I will not buy any more shoes from Bata in future because now they are making very very poor quality products and they are just selling their name only. When people complain for any problem they just ignore it, It is my request to Chief Justice that please look into this matter also because there is no low for the safety of consumer and nobody listen to their problems.
Shafique

I bought hand bag from bata in Aug for 1500 and the handles started breaking and I got it replaced and new hand bag quality was the same and handles got breaking again. just with in ten days.

I dont want to go for any more exchange as confirmed by customer care. I need my money to be refunded. how many time should I visit the store and every time they give bad product.

More over they say that for exchange u need to come before 5:00- pm and should not come during week ends also. this is the only one way of harassing the customer. How can we every time leave our work and go for exchange. they say that store manage will be available only till five but fact is he will be at store only till 9:00 pm.

When we can go for purchase any time shop is open then why cant they do the replacement any time customer comes. its not the fault of customer bata is giving bad products over all.

I Request all the People not to buy any more product form bata.

Please help me.

I have also purchase sandals, shoes, slippers every thing quality was bad

Regards
Sabita Singh
bubbly. [protected]@gmail.com

Hello All,

On Aug 15 th 2017 I had placed this online order with Bata. Order # [protected] for INR1999.50 (Hushpuppies Shoes – Article number 8546109, 7 size, ordered from Bangalore). After multiple follow up I received the delivery on Aug 31st 2017. They shipped the order with one 7 size and another 8 size shoe. The pair had different sizes. Again after multiple follow up they agreed to issue credit if I return the product. They had no stock for size 7. The product was returned on Sep 13th against aramex tracking [protected]. Received at Bata on Sep 14th 2017. The return information was sent to Bata the same day and they have acknowledged receiving the product. Since then I had sent emails, left messages at Facebook, complain numbers generated but they have not issued credit. I am concerned Bata will dupe me. So far this has been my worst online order nightmare. Can anyone help me? I am really fedup following up with this completely arrogant company.

Regards,
Somen
[protected]

My bata shoes purchased on 14th feb 2012 at bijapur, the shoe sole cut withing three months. please arrange for replacement. email address- ps.[protected]@gmail.com

I purchased bata shoes from

Bata india ltd, bata shoe store, 2342-43 a.k. road, kraol bagh, new delhi-5
Ph-011 [protected]

First purchased article-article no. 8216951 against cash memo no. 07-06-11/1/0053

Unfortunately those shoes became defective with in 7-8 days and I replaced those shoes with another new one at higher price

Second purchased article (replacement)-article no. 8516367 against cash memo no. 16-06-11/1/0033

Unfortunately these replaced shoes also became defective with 3 days, so I visited again to above shop.

I have handed over these defective shoes at above shop against claim no. 936 of dated 21-june-11

Now I cannot faith on bata shoes anymore after getting second chance, so I need my money back.

This is to bring to your notice that I and my family are regular purchasers of bata shoes till date. it so happened that the ambassador shoes which I brought 2 yrs back got damaged hence I went to your bata store which is located in 3-5-1105 vyshnavi capital narayanaguda, hyderabad andhra pradesh on 17/02/2011 and wanted to buy ambassador shoes but some how was looking at comfit shoes and asked the dealer whether comfit was as strong as ambassidor in terms of sole and whether it was rough and tough, because I was using ambassidor shoes from quite a long time and I really liked them.
The manager who was there told me that it was strong and no need of worry, yesterday my shoes got accidently touched silencer of bike without my knowledge and when I wore shoes today morning I found that little portion of sole at back was partially burnt. I was totaly shocked and felt very bad as its hardly a month that I brought the shoes and it was not able to withstand even the smallest contact. if I was told that this shoes sole was not as the one as bata ambsasidor which was really amazing and tough I would not have purchased this comfit shoes. today I went to store in narayanaguda from chanda nagar which is 15 km away and iwas told that this was not covered under warranty. I am totally shocked listening to this I dont know what to do. I hope you can understand the depressed state I am under. kindy help me

I have purchased ashoes fom your authorised shop in surat. the code no. of shoes is [protected] @ Rs. 1299.00. the shoes are of very bad quality within a 4 — 5 uses, the outer cover is coming out very badly & it look very shabby & dirty,. I dont know how such a reputed compony product can be duplicate.
kindly exchange the same with new shoes

Ref. No.[protected] Bata
Dear Sir,
Mr. Abhishek called me on 29/07/2010 and he asked me have you any issue. Then I told him yes I have an Issue regarding Defective Bata Power shoe claim. After that he told me I will call you back. But still I have not receive any call back from Mr. Abhishek. Kindly tell me how much time it will take to solve my issue. Now I am very feedup with your response. Plz do needfull as soon as possible.

Thanks & Regards,
Dipak Singh
#[protected]

I bought a pair of sports shoes from Bata Shoe Store at Gopalan Legacy Mysore Road Bangalore on 6th May 2010. On 28th May I visited the storees and showed the shoes and the deffect. The official suggested me to hand over the shoes to them and the shoes would be sent to the factory for fixing.

I went on 3rd June to deliver the shoes. To my surprise the store was closed and I learnt from the neighbouring shop that the store is closed once for all. The guy did not tell me about the plans of shop closure on 28th May and now I do not know what to do.

Cash Memo 08-05-10/1/[protected]. Please feel free to ask in case any kmore clarityb needed.

After my wife insisted that I buy the shoe from reputed Bata, I purchased 'Power' Brand shoe from Bata's Esplanade Shop at Kolkata 6 months ago. Now I find that left side shoe upper has torn out in such a short time. I contacted Esplanade shop, but they insisted on giving the bills, which I have not preserved not considering its need.

I m the owner of the bata godown on chandigarh, due to inflation and property tax levied by the admiistration, I m not able to continue with bata india ltd. I want vacation of permises by bata india ltd, this is persuming as a legal notice, if you have any querry contavt me at [protected]. or mail me at [protected]@yahoo.co.in. pl. vacate the permises with in a month or face legal complications. I want to increase the rent about 45000/-if u r willing to continue as a teanent, pl. pay 45000/-pm as a rent, or vacate the permises. of sco-29, sector -41-d, chandigarh.