Bharat Sanchar Nigam [BSNL]
Reviews and Complaints

I have a big problem regarding bsnl sigals, i cant made any call. pls. remove my problem urgently, i book complaint in local office many times, but he didn't response...

I AM HAVING BSNL PREPAID MOBILE CONNECTION([protected]) IN CHIRKUNDA(DIST-DHANBAD, JHARKHAND).I AM FED UP OF COMPLAINING ABOUT LACK OF NETWORK AT MY LOCATION.EVERYTIME I AM RECEIVING NETWORK OF WEST BENGAL AS IT IS JUST TWO KMS.DUE TO WHICH I AM UNABLE TO MAKE USE OF MY BSNL MOBILE.

PLEASE DEACTIVATE BIKINIBABES PACK FROM MY MOB_[protected] &THANKING YOU

Dear Sir,
My Cell no. [protected] out going band because Balance is 00 show on Mobil screen but
Your costomer executives ask my A/c Balance 50/- show his computer screen. I made a call 12 time in (12 Feb. 09 at 9:51 a.m. is a first call and last today 14 Feb 09 at 12:41 p.m.) your costumer care help line no.24365.
But tell date my out going stopped, kindly inform me how many time take for this?
Pls. help me arrange out going on this no.

Thanks

Meena Loya

Sir,
My name is K.V.Ravinder H.No.1-104/5, Aaravind nagar colony, Naagaram village, in keesara mandal, RR Dist. I have applied for bsnl landline connection on 28-03-2009. I have paid Rs, 500 for deposit. But i didn't get the connection. When I reached bsnl naagaram office no one is giving response.
The alloted phone number-[protected]

landline no:-044-[protected] not working check out of it

I am a Chartered Accountant and my broadband connection not working in my office since 45 days and in spite of complaining many times to call centre @ 1500 no one has set right the fault.Please call me at my mobile [protected] before attending the complaint so that i may be personally present.
Kindly do the needful at earliest and oblige.

I have paid the bill of my landline phone [protected] - Nagpur, Maharashtra) online through Net banking on 22 Dec 2014. I was not able to get the payment reciept. Hence, paid Rs.1044 may be two times due to not appearing payment receipt. Kindly arrange to sent a copy of the payment reciept through e-mail. and get it clear about double payment also.
My E-mail ID : wnpaunikar@gmail.com. It is very difficult to submit bill payment receipt to office for reimbursement.
Please do the needful.
Regards
W.N. Paunikar

my ph.no-[protected], online payment recepet no.-[protected] &txn no-tx21121114261175 dated 21/12/2011, mera phone abhi tak chaalu nahi hua ha.

I have paid the bill of my landline phone ( 2400439 - Nallasopara west) online through SBI Net banking on 23 June 2009. I was not able to get the payment reciept. Kindly arrange to sent a copy of the reciept through e-mail.
My E-mail ID : kcjayaraj@rediffmail.com

This is the second time I am facing the same problem.

Please do the needful.

Keloth C J.

too much lazy broad band service at bihpuria town, why?

sir,
I am unable to get payment receipt of online payment of mobile bills.
Please make easy . Why shows always server unavailable?

Navajyoti sarmah
osssa p-021.

I am S.Napoleon and my phone number is [protected]. Today I paid the bill amount on line and my bank confirmed the transaction. But there is no any confirmation by emai or sms from bsnl.
Please take appropriate action. thanks

I am having DATA ONE land line connection (Post-Paid) of no. 2650113. We have not recieved our August bill therefore we could not make the payment. Because of this reason our out going facility has been disconnected. please issue our august bill so we can summit it.
Thanks

from-
jagdish prasad jangid
tel.no.[protected]
juna keradu marg kisan ji ke kue ke pass barmer
sir from sat.(06.08.2011)my home telephone is dead so please quickly repair .
praveenjangid0@gmail.com

FROM-
JANGID SHIVLAL SATRAMDASS
TEL.NO.[protected]
[protected])
DOHA-QATAR (A.G.)
SIR, FROM SAT.[protected])MY HOME TELEPHONE IS DEAD SO PLEASE QUICKLY REPAIR
THEN I CAN CONTACT TO MY FAMILY.
shivlaljangid@yahoo.com

I am unable to check my usage,
BSNL have provided a website selfcare.sdc.bsnl.co.in but that website is not working from last 3 Months and I have also registered in that website but I am not getting any reply from BSNL

Hello Sir,
This is Ravithra Ramesh Shetty was earlier the resident of Dombivili(w) and have now shifted to Dombivili(E) MIDC Regency Estate, Bldg no.20B.On 13th November I submited the form of transfer to the MIDC office still thereis no response from the when called they are not attending the call the phone is just ringing.
Kindly look into this matter and reply me

Yours sincerely
Ravithra shetty

my landlane no [protected] HOLDER NAME IS SHYAM REWACHAND TALREJA i have apply the broadband service 08.07.08, consumer no ; [protected]. waiting lisit no ; 026MGRDOOO617. officers say come on 08.08.09 ur activation date now u go return for any enquire. what? B.S.N.L IS NOW poor for broadbond service . why are u more advertise SUB SAY TEJ BSNL. 4 months go way my aaplication date . plz reply immidate my cell no [protected].

My home phone in Secunderabad bearing # 040 [protected] is having noise problems in the land line for the last two years. when ever we give a complaint, the service personnel will come and do a routine checkup and say that every thing is alright with the line, and from the next day, the line will again be too noisy to hear anything when we call or someone calls this number.

It is with great regret that a land line in a metropolitan city like Hyderabad/Secunderabad could not be made alright and why the telephone company could not rectify this problem. what are we suppose to do? My aged mother resides at this number and She is helpless and could not go anywhere to the phone company to complaint about the problem.

I reside in California, US and seek your help in redressing this issue once and for all. My email address is murthy.bokka@gmail.com and US number is [protected].

Thanks

Murthy bokka

DEAR SIR,
I HAVE GIVEN SHIFTING LETTER ON 29.08.08 TILL TODAY NO BODY ARE BOTHERED. KINDLY LOOK IN TO MATTER SERIOUSLY. MY TELEPHONE NO.[protected]
MY CONTACT NO.[protected]
REGARDS
S.ANAND

sir i am using bsnl broadband internet and my modem adapter is not not working from many days. i informed about my problem at bsnl office then they said it will be available in the market for 500Rs. as they said i searched almost all the electronic shops for this adapter but i could not get it. please help me in this regard and if it is available in the market please take pain to tell me address of the shop. thank you sir.
my mobile no is [protected]

My father-in -law[mr b c chakravorty-80years] is having telephone [protected] is not working since10-10-2008, my complanit no is 19970-till today is not rectified-please do needful
s p panigrahi
[protected]

Not a complaint only a request

Sir

I will be returning to India in June 2016 from USA I need my phone connection
Restored after blocking it for 5 months. The LL no [protected] address
Plot 7 street 3 Kalyanpuri Hyderabad 500039'

Please restore the above LL as I need to use from June 1
Thanks
K Gopalan

One of the worst network in the world is bsnl network
let ### this bsnl network
boycott it
and let them use their bsnl to themselves
support me frnds

sabse bekar network hai bsnl ka agr network problem solve nahi kr skte to band krdo bsnl office ko ku logo ko dukhi kr rakha hai aap logo ki ek problem ki vejeh se ktni hi life waste ho rahi hai like :- husband wife ko call krta hia pr call bsy aati hai or us time reality m ewife call pr nahi hoti uska phone fre hota hai lekin aapki vejeh se dono me misunderstanding ho jati hai or ristey aise tuut rahe hai so plzzzzzzz ye problem solve karo jaldi

there is bsnl tower near my house but they do not start it with generator from 1 month

i am neyaz ahmad from Raxaul Bihar i live in village the networking problem are available here any time i want to request BSNL officers please check out the problems of pepole THANK YOU

I AM GOPAL KARMAKAR.MY MOBILE NO [protected].I AM RETAILER.I TOLD TO YOU YOUR BSNL NETWORK VARY BAD.ATOMATIC CALL DRAP MY LOCAL AREA NETWORK.THIS PROBLEM I TOLD MY BSNL OFFICE {NETWORK OFFICER ALOK SARKAR [protected]}.INTERNET VERY SLOW.3G NETWORK NOT SEE MY MOBILE ANY TIME. SHE TOLD ME THAT PROBLEM NOT SOLVE AND TELL ME "I AM NOT SOLD 3G SIM". SO, I REQUEST MY BSNL NETWORK YOU SOLVED IT. MY LOCAL NETWORK NARAYANPUR C VERY BAD SERVICE.I LIVE IN BALURGHAT, DAKSHIN DINAJPUR, WEST BENGAL. MY PLEASE PUBLIC BUS STAND VERY PROPULER PLEASE, PER DAY I SELL 3000/- MY LAFU SIM.AND 5 SIM. YOU 2 BTS NETWORK TOWER MAKE MY BUS STAND AND NETWORK PROBLEM SOLVED ANY TIME.PLS YOU INVEST 2 TOWER MY LOCAL AREA.I KWON YOU HELP ME.

THANK YOU.

yes internet is awfoul...bledy bsnl money eaters... peoples who are incharge have no consern abt their work...

My bsnl wireless datacard is continous disconnecting and network is not coming. Please look for this.

rajnagar(ghaziabad) me net problam itni ho rhai h ki pucho mt kya bsnl n chalye, sec23 m to network ate hi nhi a

bsnl network third class hai bar bar disconnect hota hai

Waste Service. No proper response and no service in time. private networks are 100% better than you guys. Just i given shifting request they came after 1 week and shifted, later they said 1 day for activation and said 3 more days for Broadband access. Why You people are sitting and taking saleries just come out and look how private networks are giving service how fast are they. Waste network waste service i dont know why you people are conducting JTO exams and recruiting. I know only the funds in government are helping you to get salaries dont waste money of people try to give timely response or else close the network such that the money spending by the government for your salaries will be useful for some other ministry(ex. Health or Social Welfare).

Don't buy samsung L700 series poor camera 2 mp and poor networking capturing and poor response from company chennai nad distributor the mobile stores coimbatore and poor customer care officer Ms.Hema sheeti from mumbai no response from any where.So don't fall by their cheating advertisement about 3G better wait for BSNL 3g.This is my request to all mobile users.L700 IS THE WORLD WORST PRODUCT.IF ANYBODY WANTS TO CHECK I READY TO SHOW MY HAND SET.LAST MONTH I PURCHASED FROM COIMBATORE.

REGARDS, M.AYYAPPAN
[protected], [protected]

Sir,

My land number [protected], last two months not working properly even though we complainted to concern customer care officer they didn't take any action and they simply told there is no manpower and corrected and to be corrected within a day.it is a regular answer we received from customer care dept from muttum and kuzhuthurai exchanage then one more message if they attend the compalint they asked the money from my parents why should they ask the money, Govet not paying salary ?

I request them to rectify or disconnect my useless servcie by BSNL?

i REGULARLY PAYING AMOUNT ONLY WITHOUT USE.NOW I AM WORKING IN NEW DELHI.

Regards, M.AYYAPPAN, ZONAL INCHARGE CUSTOMER CARE, CRIPUMPS, [protected]

Attention please,
we are wrote the telecom technical asistant examination 2008 held on jan 11 2009.
but all the states are published result without tamilnadu.
i make a call to corporate office chennai but they dont tell correct explanation.
just think about that four months gone still no reponse from tamilnadu bsnl.
please shows the result and give the better life to all elligible candidates.

thank you all.

Dear Mam/Sir,

I am working in KALAVAKKAM, NEAR TO THIRUPORUR, I used the BSNL CELLONE Mobile Service, My No is :[protected]. In this place very bad signal for anytime. I could not attend emergency calls also.

Many peoples are asking me you are BSNL connecting people. So you make some arrangements for signal in this area.

Please do the needful.

dear sir,

1. i am a frustrated customer of yours. My landline Phone instrument is not working since three months as a result i am unable to use the outgoing and incoming facility for the same. However the Broadband is working fine.
2. i have been lodging my complaint through 1500 many times.you can kindly check the records. but unfortunately everytime i get a complaint that the docket no is closed without anyone attending to my call. I do not know why? I have personally explained the problem to the bsnl executive on 1500 also
3. I have met the JTO at AOC down near secunderabad club but to no avail. he said no instrument is available and he will replace the instrument when stock arrives.
4. afer getting frustrated i purchased my own panasonic phone but to my surprise it doesnot work. I called panasonic executive he said there is a line problem.
5Sir, I fail to understand why the docket numbers are getting closed without being attended to.Some of the docket numbers through which i registered my complaints are [protected], [protected] etc.
6. I hope this complaint reaches you and you take appropriate and quick action.

Capt P Surekha Rao

Dear Sir, I amDr.B.Narsimha Reddy from Texas, U.S.A.My father a retired Police Officer residing in India has been using BSNL Phone No: 040-[protected] since so many years. Many times it wont be working. Inspite of repeated complaints nobody bothers to look into complaint. I do not know what to do.He says this phone is easy to handle as his hands are weak to handle cell phone. He says he is comfortable with BSNL phone.Only god should help our telephone department.

since 9 months i am facing problem of frequent phone dead(040-[protected]), and cross talk. But till now problem not solved

Dear Sir,
My Tel.No.040-[protected] from since last 1 week was not working, I have been complained 5 times and my complaint No.[protected] Dt:12.11.2011. Still No response from Local BSNL people. Please look into the matter and take necessary action.

Regards,
Sanjay.

Hi sir
TelNO: 040-[protected]
The phone is dead from the last 15 days and even after complaining for twice and thrice the zonal department engineers are not at all responding..they been talking harsh if we go and ask them the status regularly..is this the way they treat customers. Because of this i am not able to connect to my internet also.
please see in to this matter as soon as possible and keep up your companys name.

sir my telephone number [protected] is not working for the last 15 days and i have lodged complaint and met the officials also but there is no response. With so much improvement in technology and competetion i dont why the BSNL oficials are not taking care,

Sir,

I have a bsnl wll connection.Our telephone number is 040 [protected].For the past 1 month it is non functional and is being dead.We did try complaining the local golconda teephone exchange...who has not yet responded to our complaint.

Would request you to kindly look into the issue and resolve this issue asap.

Thank you.

Sujit kumar Bandopadhyay
ayodhya nagar
Mehdipatnam
Hyderabad-500028

Dear sir
i have a bsnl landline with the no [protected] the phone is dead for the last 4days .. please kindly solve this problem

Syed rafatullah
S/o Syed Ghouse S.I. SB CID

i have a bsnl landline number 040-[protected].the phone is dead for last 4 days.When i dial my faulty number from my mobile the ring goes but we cannot hear that ring and also on lifting of the receiver there is no dial tome

i have a bsnl landline with the no [protected]... the phone is dead for the last three days... plz solve this problem...

I make a call to Saudi Arabia Riyadh only after 2 rings the call got disconnect but Rs 10.00 got deduct from my account. No ISD call connect and No Received. I am facing a problem before 8 month. Many times call to customer care but no shoot-out because customer care caller says that every time sorry sir my server is updating.

Name: Sarfaraz Khan
Mob: +91-[protected] U.P East Lucknow

I have seen BSNL slow in their operation, but Ramamurthy Nagar Exchange has crossed all the marks. I am not at all surprised with the complaint of phone not shifted from July, as I myself am waiting for a transfer from March 2008. I have tracked that my source exchange (kasturi Nagar) has issued a work order to transfer the phone, but RM nagar guys are sitting dumb. The common response has been "wait saar.. there are ppl waiting 3 more moths before you!". I wonder how is BSNL still surviving despite such pathetic customer treatment. I have decided to cancel my landline and go for an airtel connection for both calls and landline.

BSNL is too bad in all services. I have registerd for Broadband internet connection i registered online on 25 july 2008. The very next day they came to my home and collected 500 ruppes saying that maximum of ten days they will take to install the instrument and within next five days they will provide internet connection. But until this moment today date ( 04 september2008) they haven't even attended that query further. I have called up them more than 50 times. but their only dialogue they repeatedly say is " we will forward your issue to the concern dept sir" and " we are in search of your locality sir". "please contact us after a couple of weeks". If you call them again after a week or couple of weeks they never even pick the phone or they say the same repeated dialogues I told them several times that its very urgent for me to avail internect connection. Since BSNL is not doing thier duties we public has to suffer by staying latenight in offices and could not able to use internet personally. we cant use our office internetconnection for personal use. Also we could not even use it at our home. Shame on these BSNL service. But for recieving money they stand first. Stealing money from people in a very decent way. no idea from how many people they have stolen money in this way.

My name is Clement Vijayan C W my old bsnl telephone Number: [protected], it was changed with our any prior intimation to a new number:[protected], for the past 2 weeks, my telephone is dead and my internet is down for the past 2 months, I have personally gone to Hoysala Nagar Telephone exchange, met Mr.Manoharan and Ms.Vasanthi, they are giving me lame excuses that the line's man is on leave etc., I am fed up of following up with these people, Can some one make this Telephone working.
I will complaint to the General Manager Head office and exclate this matter, if no action is taken.

I have BSNL Landline connection since years now. And, the Customer Service has never been good. But, this time, they have set an example of worst Customer Service - I applied for a broadband internet connection Online by filling-in and Submitting the Online Application Form on 3-Sep-08. I had also called up the Customer Care and I was told it will be done within 10 days time. On 13-Sep-08, I went to the concerned BSNL Office and upon enquiring about the status, I was told that the Online System of BSNL is bogus and you need to submit the form here. Upon my expressing concern about the BSNL Online System not working properly, I was asked to come on Monday (15-Sep-08) and was assured that I will be given the MODEM, DNS, IP Addr etc. as I has said that I will set it up on my own. They said "We would have given you the things today itself but it is a 2nd Saturday and the Store Room is locked". Due to this, I decided to go late to my Office on Monday to be able to go to the BSNL Office. Upon reaching there, I was given no response and was asked to fill the form again and wait for another 10-15 days. This is absolutely ridiculous.

I am in Pune and am also suffering from similar problem for my landline number 020- [protected]. I tried 020-[protected] given in telephone directory for internet related complaints, which is not existing. I tried on nos [protected] and [protected] also, but could not get connectivity. I heard from one of my colleague that complain to lodged with BSNL Delhi for faster attention of BSNL employees in this connection.

Irresponsible behavior and no proper response from BSNL. I the undersigned would like to bring to your notice that irrespective of complaining several times, it feels sad to write that the India's largest Telecom sector is not at all responding to the complains of its member.

My Broad Internet-Net connection is not working since 40 days I have given several complains to the technical department by calling the following numbers 080-[protected] , [protected], [protected], 080-[protected], [protected] and so on. But all my efforts have gone in vain. The worst part is even my telephone connection is also cut off. I would like to mention that as far as billing is concern I have no dues at all.

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TRY THIS

http://www.mobigyaan.com/detail-of-various-sms-based-services-on-bsnl-mobile/

I am facing the problem . Dating service automatically renewed on my cell my cell no is [protected] even i never subscribe this service ...please tell me how could i unsubscribe this service

I am also facing same problem . Dating service automatically renewed on my cell..even i never subscribe this service ...please tell me how could i unsubscribe this service

same problem here ...

BSNL is the word like you can’t expect any good type service. BSNL have good infrastructure, get lots fund from Indian Government, some type of hold in cities.

But not giving good in service, ca’t serve any type of products + service. BSNL people work behave is arrogant, no knowledge of there service they work like they are the king of BSNL, when there think they want work then they are working. There salary very high comparing other industries.

I suggest list this company in share market ASAP. Stop funding from Indian Government. Then they care about there customer & there time + money.

I am a senior treasury officer at Shrawasti.My telephone no. [protected] is dead since 2nd march.After so many complaints no action was taken from telephone exchange till 9th march.Only one home guard was available at the exchange office on working hours.Line man Mr. Maurya and Rakesh asked my peon to pay Rs.50 then they will take action.Previously my phone was disconnected saying that your bills are pending but no arrear was found and ultimately they connected my phone again.It shows that the accounts are very poor in this district.If they can give such treatment to senior district officer then it can be imagined that how they would be treating with common people.

I m not getting any sms on my prepaid connection. And i m also want to activate my GPRS but not getting proper response from bsnl till now. I think, I have taken the wrong connection.