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My invoice numbers are [protected] order number 99302; invoice number [protected] order number 99353. Have have taken my car back to Big O TIRES at 1129 E Florence Blvd, Cassa Grande, AZ 85122, only to have my car sit in there lot for several days and not taken care of. I have lost several days of work. I had to buy a other car to get to work.
I am making payments on the work they did to my car of $361.74 and my car is not working right, it working worst then before. Was told to take to the dealer.
Can you please inform me of what to do?
My last visit was august 15, 2024, they kept my car and on Friday 16, 2024 was told to take it to the dealer.
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Big O Tires, it looks like you’ve really dropped the ball on this one. After paying $361.74 for repairs, the car is in worse shape than before, and now the solution is to send it to the dealer? That’s not what anyone expects after leaving their car in your care for days and losing work because of it. This customer deserves better — either fix the issue properly or provide clear guidance on how to resolve it without additional costs. It’s time to step up and take responsibility.