Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Department Stores Bloomingdale's Dress was not delivered to me.
Bloomingdale's

Bloomingdale's review: Dress was not delivered to me. 1

J
Author of the review
7:51 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On september 1 I ordered a dress... Order number [protected]... And did not receive. Today I received an e-mail stating it had been delivered. It was not delivered to me. When I called to check on it I was told it was delivered with a signature, there would be no further action and I would also not be allowed to order again. This is beyond insulting, I do not need to steal dresses, and have never had this occur in the 30years we have been at this address. Nor am I feeling too happy that over $170.00 has been stolen from me. I will also return the order placed on september 2nd that did arrive a week ago. There is no excuse that you do not take responsibility for someone else's errors in your chain of delivery. I will notify my bank tomorrow.

Desired outcome: Locate this order and refund my cost.

Confidential Information Hidden: This section contains confidential information visible to verified Bloomingdale's representatives only. If you are affiliated with Bloomingdale's, please claim your business to access these details.

More
Send message
Copy link
Report
1 comments
Add a comment
K
K
K. Heidenreich
1 complaint
6 comments
Send a message
Sep 18, 2024 9:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It’s completely understandable why you’re frustrated with Bloomingdale's handling of your order, especially when they’re claiming the dress was delivered with a signature, but you never received it. Accusing you of stealing and refusing to take further action after 30 years as a customer is unacceptable. Losing over $170 for someone else’s mistake is beyond frustrating, and it’s good that you’re notifying your bank to dispute the charge. Hopefully, Bloomingdale’s reconsiders their stance and takes responsibility for the delivery error.

More
Copy link
Report

More Bloomingdale's reviews & complaints

Bloomingdale's - the worst customer service staff - no accountability 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bloomingdale's - sent wrong item, twice, then had trouble getting refunded on credit card 3
Bloomingdale's - lost items and will not return
Bloomingdale's - customer service 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bloomingdale's - credit card (involuntary closing) 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bloomingdale's - ordering over the phone.
Bloomingdale's - no refund on a returned item
Bloomingdale's - Second year in a row they cancelled my order processing
Bloomingdale's - Shop elsewhere
Bloomingdale's - Topcoat - unfair treatment
View all Bloomingdale's reviews and complaints

  1. Bloomingdale's Contacts

  2. Bloomingdale's phone numbers
    +1 (800) 777-0000
    +1 (800) 777-0000
    Click up if you have successfully reached Bloomingdale's by calling +1 (800) 777-0000 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (800) 777-0000 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (800) 777-0000 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (800) 777-0000 phone number
    Customer Service
    +1 (212) 705-2000
    +1 (212) 705-2000
    Click up if you have successfully reached Bloomingdale's by calling +1 (212) 705-2000 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (212) 705-2000 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (212) 705-2000 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (212) 705-2000 phone number
    Head Office
    +1 (570) 710-9978
    +1 (570) 710-9978
    Click up if you have successfully reached Bloomingdale's by calling +1 (570) 710-9978 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (570) 710-9978 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (570) 710-9978 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (570) 710-9978 phone number
    Realtor
    +1 (310) 772-2129
    +1 (310) 772-2129
    Click up if you have successfully reached Bloomingdale's by calling +1 (310) 772-2129 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (310) 772-2129 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (310) 772-2129 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (310) 772-2129 phone number
    +1 (917) 226-0682
    +1 (917) 226-0682
    Click up if you have successfully reached Bloomingdale's by calling +1 (917) 226-0682 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (917) 226-0682 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (917) 226-0682 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (917) 226-0682 phone number
    Manager
    +1 (914) 684-6363
    +1 (914) 684-6363
    Click up if you have successfully reached Bloomingdale's by calling +1 (914) 684-6363 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (914) 684-6363 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (914) 684-6363 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (914) 684-6363 phone number
    Registry Consultant
    +1 (212) 705-3911
    +1 (212) 705-3911
    Click up if you have successfully reached Bloomingdale's by calling +1 (212) 705-3911 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (212) 705-3911 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (212) 705-3911 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (212) 705-3911 phone number
    Manager Of National Media Relations
    More phone numbers
  3. Bloomingdale's emails
  4. Bloomingdale's address
    919 Third Avenue, 11th Floor, New York, New York, 10022, United States
  5. Bloomingdale's social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 13, 2024
Bloomingdale's Category
Bloomingdale's is ranked 6 among 67 companies in the Department Stores category
#04 Walmart Canada Walmart Canada #05 JohnLewis JohnLewis #06 Bloomingdale's Bloomingdale's #07 Asda Stores Asda Stores #08 Costco Wholesale Canada Costco Wholesale Canada

Most discussed complaints

Dress was not delivered to me.
1
(opinions to this review)
 Need resolution asap
1
(opinions to this review)
 poor customer service
1
(opinions to this review)
Bloomingdale's Alternatives
Lord & Taylor 166 reviews Dillard's 239 reviews BigLots 10 reviews Century 21 Stores 2 reviews Nothin' Fancy Stores 2 reviews