I just tried to order this basket on my charge it was a gift. It was $84.00 but you got 25 percent off which came to $63, I gave customer service my charge then he tells me $16 delivery charge. You give me a discount but you tell me a service charge. I’ve been a customer since 1987. I had another incident that I was supposed to get 15% off on a sweater which I never did and now this episode I don’t think I’ll ever use my Bloomingdale’s card again I’m disgusted it with your Customer Service I’m disgusted with your protocol, you say one thing and then you make up for it other ways and I see that there’s a coat that was on sale for $103 and then because of the 25% off you jacked up the price and then you gave 25% off This is no way to deal with customers. No I never hardly see anybody in your store. Like I said, I won’t be shopping anymore. I’m going to be returning the coat that I bought and a sweater that I bought and I’ll be returning it and I’ll only owe you for two items and I’m done with your store . My name is Judith Zeitz. 84 DERSTINE Rd. Apt. 2308, Hatfield, Pa. Tel610-331-0630 Leah I want to say this is Christmas time and how you take advantage of the consumer is terrible and how you change prices around. And how you tell me that I’m getting 15% off on merchandise she sent me a card and then I’m not allowed to use it and now this incident that there’s a charge a service charge he says $16 that’s absolutely crazy. I will never use my card again never I have such a headache now from dealing with your store. 🏬
Claimed loss: No loss just disappointed in placing an order and trying to charge me $16 a service fee
Desired outcome: Mrs. Prindables classic Signature sale $63 no other fees for this delivery