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Booking.com review: Hotel reservation.

T
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9:31 am EDT
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Hello,

Due to the unexpected cancellation of my reservation through Booking.com, I was forced to stay at another hotel in Athens, paying double the price out of my own pocket. This alternative hotel, Selina Athens Theatrou, was of very poor quality and I faced several inconveniences. I shared these issues with Booking.com, and they agreed to reimburse the amount. However, they are requesting a zero balance invoice. The hotel Selina Athens Theatrou is not providing a zero balance invoice, and Booking.com is not accepting a normal invoice. I have lost approximately 1600 euros under these circumstances, and I am requesting assistance or a referral to any lawyer who can help me. If you contact me, I can provide more detailed information. Additionally, as the payment was made in cash, I am unable to provide any bank statements. Please reach out to me.

Thank you.

Reservation number: [protected]

Claimed loss: 1600 euro

Desired outcome: 1600 euro

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    Nov 13, 2024
Booking.com Category
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