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I got a charge from www.booksrun.com on my Bank of America debit card and I definitely never bought anything from this site. Nothing shows up on the web about them besides some others wondering who they are. Can anyone help with more info?
The complaint has been investigated and resolved to the customer's satisfaction.
Freebooksy
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Penguin.co.nz
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Penguin.co.uk
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Libby
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Bookboon
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payment not received
Hello, we are glad to receive your comment. In order to receive assistance, please contact our customer service team directly through our website: https://booksrun.com/contacts. Thank you, BooksRun Team
458185 my order number
PLEASE LET ME KNOW UPDATES ON MY ORDER
I BEEN TRYING TO CONTACT YOUR COMPANY FOR A WEEK NOW
Hello, we are glad to receive your comment. In order to receive assistance, please contact our customer service team directly through our website: https://booksrun.com/contacts. Best regards, BooksRun Team
My order number is #1559250 and I was quoted ($127.87) to my PayPal account and I shipped to them on October 14th and it is now October 19. I have no activity or pending money in my account. I want to know when I will receive my money. I shipped two new nursing books. They can contact me at my email: soneshabookings@gmail.com
I ordered two books on Aug 1st, but one of them got canceled for no reason. It has been 22 days now and I haven’t received the other one with the order number of 2671094. I contacted them, but no one answered my questions.
I want a refund since I have not received the book.
I received my payment though PayPal.. but my PayPal account is limited.. and PayPal is unable to release the payment
How can I go about it?
Can I make a refund to BooksRun
So I can back my PayPal into another PayPal account
Thanks
Rental prices are very hight, and make sure you record the condition your are receiving and returning your book, I have been charged for damage that I did not caused to the book, I barely used which is the most sad part.
Do not recommend
I have been waiting and waiting and waiting to get my money for selling my books, and it even got delivered and I still have NOTHING in my PayPal account, I'm still waiting in the queue to talk to someone even though it said it would be 3 minutes it's been about 10 minutes now, I want my money seriously
I ordered a textbook from them on 7/11/23 and paid extra to have it shipped faster because I needed it for a class that started this week, totaling $97 and change. Package came today completely empty and the inside was glued together. Just a big empty glued together brown envelope kind of thing. Really want to know where my textbook is!