Booked a car online for $280 for pick up at YYC originally for Dec 23. Was two hours delayed (2am Dec 24). Got to desk and was told my car had already gone. I agreed to an upgrade for $20 but my final bill was $1051 because of insurance that I was told was at no additional cost. Called to inquire, was told they couldn't help me and I need to email. I emailed so I did...twice and no response. I encourage all considering using budget to be very careful as they are sly thieves.
Recommendation: Be very very careful as they are sly thieves