Burger King
Reviews and Complaints

As i was sitting in eating my food a roach crawls out of my biscuit as I'm eating! I am very disgusted! I am always eating at this restaurant but since this incident I haven't been able to step inside the place... I get stomach pains off and on because of this. I received a call from the district manager who was unable to resolve the issue so this is the 2nd time I'm bringing this to your attention.

This for the BK on Washington St.
/Columbia Rd.in Dorchester, MA
Their management staff is the worst' unprofessionals. They're mad rude with customers and their employees. They be yelling, saying bad words and cursing at their employees. I feel sorry for them. I don't know how they put up with it. They argue with customers knowing the policy that customer is always right! Specially when they know they messed up your order. Y'all need to fix that. Better yet.. Fire them all. Specially the queer guy and the short spanish dude.

When I went in tonight the lobby was disgusting and then I order the sour dough meal and the woman with the button down shirt had an attitude the whole time taking my order and I didn't receive my whole meal and my meat was undercooked and when I brought it back it was like she looked at me with so much attitude & it took her 20 mins to remake it for me and it was still undercooked meat from the first burger I brought back

161-50 crossbay Blvd, Howard beach, ny, 11414. Store # 9956

A few hours ago purchased an apple pie slice from this location. Got home to eat it a few minutes ago to find a giant round of blue and orange mold growing on the pie slice. Tried to contact the store who ended up being closed and customer service phone was absolutely useless. So ultimately nothing was resolved other than being told to wait on the store manager to contact me in 48 hours. Thankfully my kid didnt want a piece or else they might have eaten it and gotten sick for all I know. Very very bad experience with no solution.

I just left your location on mc farland blvd e tuscaloosa al. I would give you the store number but i didn't get a reiept. I went through the drive-through about 7:30 pm 10/28/18. This was the second time in the last week this location was out of ketchup and other dipping sauces for the nuggets. I managed a fast food restaurant if we ran out of someThing we could borrow it from another local store. I would give you the reciept information but i did not get one on either trip to this location. Are your food cost high? no reciept is a sign of stealing. A couple of weeks ago my two whoppers had nothing but ketchup on them. We ordered them with everything. When i called to complain i was told to bring them back. Since i live 15 or more minutes away i told her to forget it. Tonight it was no napkins and no straws. It is always something. You spend alot of money on the coupons you send out. But if new customers are treated like me you are waisting your money!

The location is off crill ave and zip is 32177.

Never had a issue here and when I go to the drive thru it is fast. Today I was not able to place a mobile order on the app, it would only let me do order at restaurant and had to show the coupon code, I used the bogo bacon egg and cheese corissant coupon in the app. Person at the front was rude and when I got home I opened it and neither croissant was cooked. everything else was just not the croissants.

Hello, Purchased Philly Cheese Steak sandwich, in Cobleskill, NY. You call that a Philly? Sorry, that is not a what I call that sandwich. ITS A GLORIFIED DOUBLE CHEESEBURGER WITH ONIONS. That commercial you run is very deceiving. Looks good on the commercial. Failure Burger King $9 and change wasted and not even a side of fries? Totally wrong and overpriced! Thank You for your time and listening to me [censored] for the day! Laura V

The cheesy tots were hard as if they had been sitting under the warmer for several plus minutes. The inside was soggy and overall the cheesy tots were not good or fresh. We had 2 orders. Also we did not receive our large coca cola drink. We would like to request a refund. If not we would appreciate getting these items replaced next time. Zjsjjsksksowiaj dc ik

I am at the 748-752 Bergen Ave in jersey City, NJ 07306 United States. I ordered a a Burger King meal with no mayonnaise and thy only gave me the burger with mayonnaise has to fix it, I also ordered a chicken fries meal they didn't give me the meal had to fix that also. They never gave me a receipt on either the first order or after they fixed it. It is slow right now at best 5 people in the store and the dining area is extremely dirty there is trash on the floor employees or just standing around talking about they have 1 hour to go before they clock out. Next time I will just take my business to McDonald's store or Taco Bell. The way the store looks in the dining area alone is enough to wonder why this place is not that busy

I went through the drive through, and the lady was very unprofessional I handed her my card and she refused to swipe it, or attempt to charge my card. She asked if I could pay a different way and I told her that I couldn't and she rolled her eyes at me. The lady was being rude towards me(a customer) and I will no longer buy my food from there ever again.

I ordered a junior whopper for lunch around 3.15 to 3.30 pm on October 27, 2018. There was a long delay in getting the food. My order number was 85. Some worker called out order number 86 which was after my order. I went to find out what was going on with my order. I was ignored by the workers. Then another worker who was a white female came with the junior whopper and was trying to put it in the packet of the person who was order #86 and the person was objecting that it was not his order. All this time I was being ignored. I got quite irritated and called out to the female asking her what happened to my order. The white female got angry and rudely handed my order and went away. I asked for some ketchup and she game me two packets and went away again. I wanted a few more packets and finally a different worker handed me a few more packets of ketchup.

Obviously the workers got my order mixed up and instead of being sorry about it decided the treat me the customer rudely. I like Burger King products but this particular unit could do with more courteous and professional workers.

On oct.26 around 6:30 pm we went into the Burger King in Clinton nc and order 3 whoppers... there were only 2 other customers ahead of us and it took 39 minutes! I repeat 39 mins to get our 3 whoppers! I was outraged! The only reason I didn't demand my money back was because it's the only burger my daughter likes! I've wanted to complain before about getting our orders wrong in drive not once but several times in a row! So we decided to go in and order and look what happens! 39 MINUTES! But don't worry this Burger King will NEVER! Get any or our business again!

I raise complaint against your representative Ms. Bea and Mr basu Assistant manager KING BURGER UAE.
Above ur staff insulted us (me n my wife) us customer on 27 oct 2018 9:30pm when we visited to eat burger with discounted coupon voucher at ur restaurant Sharjah br. ADNOC Manakh area UAE. Mr Basu first rejected our coupon offer then accepted after insulting us among many ur customers.
Ms Bea was singing songs while we were eating...
Please take discipelinary action and investigate and compansate. We are ur regular customer who like Burger king but such experience really hurtes us.

Thanks
+[protected] (you can reach us for feedback clarifiction on my mobile number with international dial code)
SYED J.

I am beyond pissed. I was in Burger King two days ago and ordered about 4 sandwiches and a hasbrown and the guy on the drive thru says do you want 9 cookies with that very rudly and I hear everyone in the background just cracking up. I have never been treated with such disrespect. Then after that our whole order was messed up. I already reached out to one person but I have yet to hear anything back. I cannot believe how this situation turned out. Absolutely disrespectful and I'm not sure who to go to next.

She had me park in a parking stall For over 10 mins for 2 whopper meals and 2 original chicken sandwich meals and 1 10 piece nugget then i get home and its not all there i make contact and the lady (crystal)answers the phone i explain what happened she was rude af! Hung up on me! Then i call back she refuses to give me corps num since she claimed she was the only supervisor i could talk to or call back and talk to nick another day! Such [censored]! Burger king is the only fast food here in mariposa this happened around 8 pm by the way so we eat here frequently and the night crew here sucks [censored] they screw up all the time when we visit at night 2 weeks ago they put 1 two many double bacon whoppers and failed to put 3 things of nuggets im just like [censored] its everytime we go at night this is hwy robbery im sure there is plently complaints and management not doing [censored]

I ordered the new sourdough sandwich, two double whoppers and i got a hot mess, or should i say cold mess cause the food was refrigerator cold! My entire order was messed up and to top it off, i didnt get a receipt! I hate Burger King in Quincy! First off, they did not have whopper buns, only sourdough buns. Secondly, I asked for no onions, no pickles and all i got was a bun and some meat. Then I got two hamburger patties instead of the 1/3 patty...look at tge video, that burger was horrible. I spent $25 on garbage that i wouldnt feed my dog!

I verified it came with lettuce, tomato and mayonnaise. The lady said yes. I got home after going through the drive thru and there was no tomato and very little lettuce and mayo. The chicken was burnt. It was actually black with black burnt crumbs laying on the wrapper. I now wish I would have taken a picture. I usually check in the bag to make sure I have everything before I leave but now I feel like I have to check quality as well.

I went to Burger King today and I order a medium bacon and cheese chicken sandwich the total came up to 11.52 they asked what drink I wanted I said sprite and then the cashier said they only have HI-C fruit punch and orange so I said ok fruit punch it took a while for my food to come once I got my food they said they ran out of ALL fountain drinks and they only have bottle of water and orange juice and I DIDNT know that the orange juic they gave me was gonna be from the kids meal I was gonna ask for my money back but since it looked like only 3 people was working at the time because they were moving slow and there was this one girl who was doing both taking the orders and giving the food to the costumers I decided to not bother them and just report them instead I'm very upset that this happened cause I paid for a MEDIUM DRINK and got a KIDS MEAL DRINK Idk know how a fast food store can run out of drinks and not have refills to refill it

The burger the philly Cheese did not look anything like picture, we eat there a couple of times a week, it was such a dissapointment with that price!
I talked to manager he said yes that's all you get in it, I will post a picture of what it looked like, I said that it didn't look like what the burger supposed to look like he said that's what you get.