Burger King
Reviews and Complaints

Every time I go to the burger king in Edgewater Florida store store number 9633 They sell me not only cold food but in most cases double dipped fries and chicken nuggets.Needless to say everything that i was counting on for dinner tonight for my family had to thorn away for it was all uneatable. this is like the 4th time this happened to me there .Will never go there again. Just thought you should know what is going on there .If this was my franchise i would send a spotter in there to find out for yourselves what is going on there.

Thank you in advance

John J Dunne

I went a few weeks ago..and ive always noticed that there nuggets are old and barely warm. the manger saw me n didnt take my order until i said hello is someone gonna take my order. I noticed the place dirty..food on floor n garbage on tables. To my disgust i saw a baby roach crawl up from under the table to the the top of table where food was. I havent gone to that location anymore. Young employees with attitude even the manger. She was an older short heavy set woman w light hair. I noticed her making faces when my order was wrong n had to fix it. The employees were smurking while she said to fix my order. I also heard feom other ppl that they have gone to that location n its very dirty n i concur. Disappointed w employees n manager. The location is in san benito tx. They should get a random check to see how the manger runs things..very dirty u will find. Ppl can get sick with roaches crawling on tables where ppl eat. Plz look into it. Thank u for your time.

On Tuesday may 8 2018 around 4:30pm I went to the burgerking store number 4451 located 4139 w blue heroin Blvd Rivera beach florida 33407i ordered my food and they told me to pull over and wait mind you this isn't first time this happened I work at warehouse near the restaurant every time I go there I have yo wait for my food more then 10 min today I waited 20 mins and no food there was 4 others cars after me waiting and they all got there food I I start work at 5pm I couldn't wait after 4:50pm so I left it's not fair that the service is so horrible and its every day I go to this burgerking because I it's one of the only nearest restaurants near my job and I only have 30 mins for lunch I always take lunch around 10:00pm and even then does this location is very incompetent to have good ready in an orderly fashion very disgusted by this location overall service every day today drew the line I was almost late if I didn't leave on time I didn't get my money back it's not about the money the principal
it's not right every customer goes through this

No disabled entrance ;
i just after almost 20 years of being allowed to use drive through window to order, was refused by window person, the when i tried to get into store i fell off curb at main entrance ., almost fell over to ground as i was i hurt my right arm and shoulder and maybe messed up under side of scooter, .
Now i must say i lost control of my mouth and swore at person who refused me . I was scared about falling of curb and getting hurt more seriously,
i have complained many many time to staff in side when i was abel to get into store, they have stated that corporation dint response to earlier request .
Today i am writing letter to all disable authority or agency that help or make big issue about this sort of indecent .
I ask that you allow me re enter this store as i have been told to leave not to enter .After my foul mouth, i do want to apologize for that, and that you also (((( fix the door way one parking space and some concrete to make a ramp to doors ))))

store location is 122 division
portland oregon 97236

thank you

[removed]

Your policy on coupon redemption sucks.

I was in my local New Lenox, IL Burger King last Saturday. I attempted to use 5 coupons for a large family order because my 3 grandsons had come over to the house to do some work for us. Your manager said that the policy was one-customer/one-coupon. I offered to separate the orders. I offered to leave and return 4 times. He wouldn't have it.

So I returned home and returned with my grandsons in tow. I gave each of them a coupon and some money. You were forced to process 4 separate orders each having one-coupon/one-customer.

The sales process was backed up. Several people had to wait in line and several orders were confused. This is the result of your stupid policy.

When my grandsons return and we need to feed them Burger King will not be an option. We'll buy at the McDonald's right next door.

i complained many times over the last 6 mths. the speaker box at the drive thru was never installed after reno. there is no way to check one's order, to see prices or to have money ready. i was called after last complaint ca march 2018 and told it would be fixed. it was not. pls have some call me and tell me when it will be done. what does it take to get this fixed after so many months?
thanks

I pulled up to the burger king drive thru and got the worse experience I ever got at a drive thru. I was rushed to make my order which made me not want anything from bk. Then I get to the window and i'm told, "you suppose to know what you want before you pull up to the drive thru." wtf?!?! How is that the response you give a person that is buying your product?

We were in Burger King #6552. The service was SO slow, we had to wait 7 minutes for whopper and fries. there was only 1 other person in there eating when we arrived. We have to have fries with no salt due to heart condition and i watched them dump and salt 2 baskets of fries before they made one for us and an employee had to bring their kid to work with them! The little girl was in a booth with a blanket and stuff, I asked an employee in the dining room what was going on she said the little girls dad had to work and she is sick so he had to bring her with him! That little girl was sick and maybe 5 yrs old! Not a place to be when you are sick! Under staff or not you do not make a employee come to work with a sick child!

I went to the Burger King in Dobson, NC today (5.7.18) for lunch. As I went to get my drink I had to get the girl running the register to get me some ice because the ice machine was out of ice and also the soda machine was nasty. As I got my drink and went to get my lid there was a lot of flies on the counter and several flying around. Then I proceeded to the bathroom and there were a lot of flies in there also. It will only get worse with the hot weather coming. I work at a poultry processing plant in the Food Safety Department and know that all them flies are unacceptable in a food serving place. They need to call pest control to get this under control now before it gets worse.

At Burger King store #12483 on sun may 6th 2018 @11:26 am I went to the drive thru window, ordered a jr whooper w/cheese, a small fry and a zesty sauce.
What I got was a J.R. whooper. I told the girl that I also ordered fries and zesty sauce. So she charged me for fries and gave them to me with the zesty sauce. I gave her $2.00 for the fries and she forgot to give change, only 5 cents but at this point I don't care, I want my change.
I got the order home and the burger was missing the cheese. Like I said, nothing about this order was correct . I would have taken the survey but the ink on the receipt was so bad I could not read the survey code. It's a good thing that no other drive thru has zesty sauce, that's the only thing that got me to return to this restaurant to begin with. I won't be back!

Manager "Robert" at the toledo ohio store on sylvania ave should be fired!..he regularly makes comments on how he would never date a black girl, even though he is of "mixed" race himself because in his words they are "ignorant" he makes fun of black female empoyees and the ethnicity of thier hair, and he has made sexual comments to female employees. female empoyees have stated Robert said of one associate "she dresses "white" but wears her hair like she's black", another associate says he is extremely rude and unprofessional to this same associate, so much so she has had to intervene!.. if this man continues i will personally take legal action against this establishment, no one should be subjected to this type of behavior especially someone in management

How is it not 1 phone number for any of your locations, 15 is what I'm refurring to, don't have phone #'s that WORK?! Are you kidding me? Smh waste of my $$ from now on, next please! I called 15 damn phone numbers and not one not one single one actually works! What is wrong with this brand, not really a chain if your chain can't afford a phone bill!

Nyshia Goldsmith Burger King In Eastover Shopping Center Had Really Bad Customer Service. I Wanted A Soda Which I Just Purchase Before I Left The Before The Closed The Inside. I Went Through Drive Thru. She Said They Were Out And She Didnt Feel Like Going To The Lobby To Get The Drink Which They Had More Of In That Machine. I Also Told Her To Write Her Name On The Reciept, Which She Refused To Do That As Well. Even Talking Smart On The Mic. She Was Very Rude. That's Not How You Treat Customers

The last 4 times I visited BK #4431 in Hoover, AL they could not give me a receipt, due to receipt printer broken, so I could not take advantage of the survey.

And on 2 of those visits, mistakes were made to other customers sandwiches so they had to remake them and "throw the others away".

A new fries container fell on the floor. The worker just picked it up and filled it with fries to serve a customer. I screamed at her and told manager, so they threw it away.

Loud group of workers not neat at all., shirts partially out of pants, and pants down, etc...

Imagine what it looks like when they pull up their pants and interact with customers.

Please do something about this, training and other actions. It used to be a pleasant experience to visit that place a couple of years ago.

P. D.
2109 Kelly Ln
Hoover, AL 35216

Sir /ma'am
I went to the burger king today at evening and I asked for veg burger at 59 for 2 burgers. But they told me that the price has increased and when I came to home I found that I have got the chicken burger . This is the incident of Gajrolla at Delhi road . Please do something about this issue . If you want to contact me then call me at [protected].

May 2, 2018 I visited a Burger King on Elm Road in Warren OH. I had some difficulty understanding the employee thru the speaker. I ordered a quarter pounder with cheese and no onion plus a value Coke. When I got to the window the employee gave me a price that was way more than the meal cost...$14 plus change. When I questioned the amount, she just repeated the amount in a surly manner. I stated that the amount was a bit much for what I ordered. "Well, what did you order?" I repeated my order and the bill became half of what she quoted. Drink was handed out the window and the quarter pounder in a bag was slammed out the window.
No napkin, no receipt.
When I opened the wrapper, there was a double quarter pounder. Since I was on my way by that time, I decided to eat what I could.
I've never had that kind of an experience at a Burger King before. I was stunned.
I certainly hope the Elm Road location is shed of this person soon.

To whom it may concern, I recently visited your store on Hwy 138 in Conyers GA and it was the worst Burger King experience I've ever had. The employees are very rude. I received my order cold and with the wrong toppings. After I returned to work and called to complain about my food I was hung up on several times. I've been eating burger king since I was a child and I'm 35 now. I can truly say that I will not be visiting that store anymore.

Visited your restaurant in Neath this afternoon ordered food and paid then ordered 3 small drinks according to the price board they where 99 pence each but I was charged £3.27 for the when I queried this I was told that since a sugar tax had been put on drinks the price has gone up . That's not a problem but why hasn't the menu been changed to the new prices ? I do believe the tax came in in April, so there's been nearly a month to change them .

Drive through line took over 20 minutes. Called to ask for a manger while in line to help understand what the issue was. Manager proceeded to yell at me, asking if I was the disgruntled customer that just yelled at her at the drive through speaker. (apparently I was not the only unsatisfied customer). The manager stated "I don't need your business" and hung up on me. I live less than 1 mile from this BK and will make it a point to never go there again unless it's to give management a piece of my mind. Perhaps it's my fault for returning back there after finding hair in my food on multiple occasions in the past.

I went to Burger King Wednesday night at 9pm and sat in Drive thru for 25 minutes. Once I finally got to the Window they realized they didn't have any onion rings so I had to wait for them to come up. I was on my lunch break so I wasted my whole break setting in line and not being able to eat because it took so long. I will probably never go back to this restaurant and will let people know of the awful service