Burger King
Reviews and Complaints

I live close to this Burger King so I offtenly stop here on my way home, and they just can't seem to get my order right. Today I ordered 2 dbl cheeseburgers and they gave me single cheeseburgers. Every time I order something is wrong and the lady at the window always has an bad attitude towards me. This is easily the worst BK in town and I would love for there service to be improved.

I ordered my food at 9:15 pm in store #1213 with manager Theo on duty and spent $33 on order # 36. After watching 4 customers order after me and walk out so at 9:36 I finally got theos attention and asked about my food, he wasn't sure walked away and left me standing there knowing nothing. One of the girls finally told me for some reason my food sat to the side and got cold. I gave her the receipt and she said she was going to re fire the order. At 9:46 I asked again about the food, come to find out it still wasn't made I had to wait longer. Finally at 9:55 I get my food. I check it and am missing some fries and cheese on one of my burgers, I ask for the cheese and Theo tells me well on your receipt she didn't charge u for it, like my hour wait didn't call for a free piece of cheese. I was livid and stomped out got to the car and realized I left my watered down now drinks on the counter. I turned around and went to the door which was now locked..I banged on the door but no response... I'm appalled by the way I was treated I never once even got an apology for the wait...I will never return to that store

Hello-

Today I visited the Burger King in Dover Delaware on S. DuPont Highway (Webbs Lane) at 7:10P.

I ordered two kids meals. A Cheeseburger, fries and a Chocolate Milk and a Hamburger, fries and Chocolate Milk.

I paid at the first window and proceeded to the second pick-up window.

Once I received the food I checked and noticed there was only one french fry. When I mentioned this, Jada said she wasn't able to do anything because she didn't have a cash register.

It was very uncomfortable, like getting the missing french fries was impossible or even that we should drive back around through the drive thru and re-order the fries we originally ordered.

When it was clear that we would wait for the fries, that seemed upsetting to the Manager. I had to pay two dollars for the fries.

I didn't receive a receipt for either.

Customer service was unacceptable and clearly the idea that the customer can spend their money at Wendy's, McDonald's, Chic Filet or anywhere else isn't being taught at Burger King.

One experience like this and the customer shares with 16 other people.

Not the experience Burger King wants shared I'm sure.

Happy to speak to someone about this further.

My name is Tim Coyle. I can be reached at 302.256.9231 or t.[protected]@hotmail.com

Thank you for your attention!

Regards,
Tim

I am a customer who goes into your store and or call every once in a blue moon. I have called the store for my sister 4 times in the last 6-7 months each time the man supervisor/manager hangs up on me after I ask for who I want. He is very rude and never nice. I find this a problem he needs to be dealt with in a professional way he also needs to be taught to act professional being a supervisor/manager. Each time I have called my family member it wasn't to talk it was an emergency. I called the store just now to ask for my sister he slammed the phone in my ear, I called back and the phone ring at least 40 times. This is ridiculous and very unprofessional. He works at the burger king at 3933 bladensburg rd, brentwood md 20772 phone # [protected]. This makes me do not ever want to give this site my business. He is very unprofessional. My email is beam. [protected]@gmail.com

I've been excited to try the Sourdough King sandwich from BK. I rarely eat fast food and thought it was worth the calories to try. I rolled through the Burger King after my doctors appt as I'm fighting a flu virus, and was very excited to get home, rest and eat my sourdough king.

But not only was it $6, it wasn't even the right sandwich! Awful, awful. I'd go back across town nd return it if I weren't sick and finally home.

I went to the Burger King in Muncie Indiana today on Madison St. They are rude and have a bad attitude. I am telling people to stay away please. They don't need any business. They didn't even say our order number right. They was screaming and yelling. They act like they don't know what they are doing. They was bullying with me and my family. Bad business. The lady with the long hair pulled back was the main one doing it. They was putting on a show. Then the other customers left quickly.

It was 9:30 pm when I went thru the drive thru and placed my order. they had 30 minutes let for there shift, I ordered a #12 rodeo crispy meal with LG fry with LG come and a original chicken sandwich meal with lg onion rings and lg dr pepper.. I wanted no mayo on bottom bun with cheese, I received a ocs with no cheese and light mayo with sour looking lettuce and old as crap.. I was told to pull up we were waiting on the other chic to cook, needles to say in the whole order the only thing that was hot was the rodeo chic sand, the rest of the food was old, I've worked fast food a lot in my life, if you park a car for 1 sandwich wouldn't you at least make sure the other sandwich was fresh and the frys and or onion rings? Especially since you pulled the car forward? Burger King is my most favorite place to eat I love the ocs, I was very dissatisfied with my visit, the blonde haired long curls guy was in a hurry for some reason, gave wrong drinks.. and another? The napkins you serve with your orders are? I believe lite Brown that says Burger King I think I'm not sure? Or are they the long white rough feeling ones by the sink after you wash your hands? I received about 6/8 white long rough hand drying towels in my order! Needles to say my visit was horrible! thanks for your time and hope things get better, I understand it was nearly closing time and everyone was ready to go home! Just remember that's called? Your job thought that's why you were there.. I would say if the young man is unhappy with the work he's paid to do.. um find another, don't ruin my taste for my favorite place to eat :) I'm not trying to be ugly in any way I just want the service he would want going in somewhere to eat with his family, when you pay almost 20.00 for your food you want freshness. Once again thanks for listening and have a great day!

I went to the burger King #15963 in warren Pennsylvania on April 5th at 741 pm and ordered an original chicken meal, 2 bacon cheeseburgers, a whopper Jr and a value onion ring and I didn't receive my whopper Jr and only got 1 of my bacon cheeseburgers. When I first went to order, the lady working the register seemed like it was a big hassle to even take my order and when I looked at my receipt she was under a different employees name.(she was under Benjamins employee code)

I am currently sitting at the burger king whopper bar at the calgary airport. They had advertised beer for 4.00 with a meal, but when I paid for it, the cashier charged me 7.00 and told me to disregard the sign! Well then why have the sign? When I told him he should honor the price... He refused. This is not a big deal, but the principle of the thing just caused me to respond. Also why are you using paper bags for your orders that just get dumped in the garbage? They should be recycled.

My mom and I had a very very awful visit to one of your stores. I would go into detail but there was a lot of foul language used by the cashier and manager. We were called fat and told that we need to be drinking water and eating salads. Your employees made my mother cry. And when asked for our money to be refunded the manager said it was against company policy that we were [censor] out of luck. The ceiling was falling down there was trash all over the drink station and a huge puddle of water on the floor that was spreading. The employees didn't use gloves to make the food

The employee her name is Estela. She complain that we had to buy the jalapeño, which we did but she didn't let us talk. She was cutting us off with an attitude until the cashier told her and shows the receive, which she scoff saying that we only payed one. Second when I was going to start eating she got all her employees from the back and started pointing at my direction with the scoff again, and getting mad at the really friendly cashier. He has such a good way on treating us. Sadly, Estela ruined the food for me and my family.

I went to Burger King on 3rd Ave West in Birmingham, Al i ordered the 2 for 6 whopper and the crispy chicken got home and opened the chicken it was burnt and looked like it was cooked in burnt oil .It was so terrible i lost my ticket so i could not get a refund or replacement the manager act like she did not care at all so i will not be going back to that Burger King ever again and i advise others not to go the food there is not up to par and they cook the chicken in nasty burned oil.

I went into burger King on Wayne memorial drive in Goldsboro North Carolina. Witnessed a manager on the evening shift on April 2nd 2018 throw a sandwich at a team member because another customer didn't want the sandwich because the manager opened it and physically touched it. At that point the manager threw the burger at front cashier. This is not acceptable at all and very unprofessional. The front cashier name was Cierra. Please look into this promptly.

Store#5813 Lawn PA. 46286 Karen. CHK2675 March 29 8:36AM! srdgh sec

I wanted sausage and got ham. I am not a fan of ham. I took off the ham and had an egg & cheese. It was not busy. Only 3 people had orders in and 3 people working.
I just wanted my breakfast done correct. I have been at that BK many times. This stop I saw no reason why it was done wrong. and did someone else have a wrong order because they got my sausage.

Burger King Crawfordville Florida service was substandard manager was rude to me after I told him my sandwiches were made wrong. He walked away told the sandwich maker how to make it while adding a snide comment about me being "entitled" Manager was a very obese black guy don't know the name. But I guarantee I and a lot of my friends as well as Facebook friends will not be there ever again

I went to Burger King store 5740 at 910 Western Avenue in Toledo Ohio 43609 at 10:48 p.m. order to spicy crispy chicken sandwiches into value fries got home in about an hour later went to go heat up my food and one of the chicken patties was half the size of the other one I am outraged that they would even serve this to a customer I have picture and video to prove this and an even more upset that I could not have my order replaced because they were closed once I noticed my phone number is [protected] and my name is Britni my email is... [protected]@gmail.com

The location at 4700 N Broad St, Phila, Pa (Wyoming Ave & Broad St) is Always dirty. Floors are always sticky, Glass entry door dirty, Soda fountain area a Nasty Mess. The parking lot and premises surrounding the restaurant is never kept. Burger buns on the ground outside the door. Unsure of who the manager or the district managers are but someone is not doing their job. The store is disgusting & filthy!

While getting a quick bite to eat tonight I ordered a number one from the Burger King menu thinking it was safe. After a few bites I bit something so hard that broke my tooth. I am in pain and have no options to fix it. This is outrageous and cause for concern if they are still serving out the same food that can do this to a normal tooth. I'm almost sure this will fall on deaf ears, as this just happened minutes ago. I am in a panic mode and considering legal action since I'm assuming the response will be a half priced drink or some such nonsense.

I went through the drive through window at the Sun Prairie WI Burger King and ordered one 5 piece French toast sticks. Paid and told not asked to pull ahead, waited over 10 minutes so I called and spoke to a Jamie who was very rude. She said I would just have to wait till she finished orders and collected money. I waited a few more minutes but needed to get to work so I had to leave without my food.

I decided to stop by the Burger King close to my office this morning at 1340 Kemper Road in Springdale Ohio. I was ordering 20 sandwiches 20 hash browns and 20 drinks. One person would have a separate order because they wanted something different so I decided to order that one first ...before I could barely get the words out of my mouth what I was ordering, instead of saying is there anything else that you need, can I get you something else I got that'll be a dollar 20 please pull around. I am formed the person at the other end of the Squawk Box that I was not even close to being done with placing my order and you can hear people in the background laughing. I went to McDonald's and they were more than happy to let me place all my order.