Burger King
Reviews and Complaints

My husband & I stopped at the store in Maryville, TN, 730 Foothills Blvd. last night at 7:30 p.m. The doors were locked and the dining room was closed! The drive thru was open so we ordered our food which was ok. The girl that was working the window was very nice but had to ask someone, I am assuming the manager a question about our coupon and the woman looked and talked to the little girl like she was stupid. She had the most angry look on her face. I don't know what was going on there last night but if this store wants business they need to stay open the hours that is posted and treat the employees with respect. I won't be going back to this store!

I went to the BK in Lake Orion, Mi on 11/27/2017.There was a sign next to the drive thru speaker advertising 2for6 $ Whoppers/Chicken Sandwiches and Chicken Fries mix and match. I questioned my bill when I got to the window and I was told the sign was wrong and I was charged full price for my Whopper and Chicken Fries.I was told if I wanted to wait for an employee to go outside and take a picture to bring back for the manager to confirm what I was saying I could wait. I was on a lunch hour and did not have time for all that nonsense. Michigan law says posted prices are to be honored. I didn't even plan on ordering Chicken fries until I saw that sign. I probably will not be going back to Burger King. Its not the customers job to know if a sign is current or not and advertising on site should be honored at all times.

Was at the burger King at 3051 E 45th Ave.. In Denver, Co... Last nite 11/26/17.. put in my order at 5:50pm.. Order was just Total of 4 items...was still waiting for order at 6:20.. I had to go an ask for it because it was taking to long.. They just began to give excuses of why saying there's other customers... I still had to wait another 5 minutes. I never had to wait that long in a fast food resturaunt ever.. 25 minutes is a long time to wait for 4 items.. We eat there often an last night was the worst.. Very upset bout this. Thank you

I have ordered 2 large french fries yesterday.the food quality was very poor and cold.
i thought my money is wasted.late delivery.
date of issue-26/11/17
i request you to please refund my money as i don't want to waste my money in such a bad quality of food.
and i will never order any food from burger king.kindly resolve my issue as soon as possible..

We visited your restaurant in Cameron MO this afternoon. After waiting for about 25 minutes we were not served. Others that came after us were served & gone. When asked what the problem was they had not even started to prepare our food. When we finally did get our order it was not even close to being right. My son ordered an original chicken s/w with cheese. This sandwich had no cheese, no condiments, no tomato except for lettuce & onions. My crispy chicken sandwich had no condiments at all. Rather that wait longer I requested my money be returned so we could go somewhere else. I did not realize that the person that refunded my money short changed me by $4.74. I gave the person that waited on us at the register a $20 bill & received $7.63 in change. When the person refunded my money they gave me $7.63 which was the change amount--not the amount of my order which was $13.37. I do not anticipate going to any of your restaurants anytime soon--if ever.

The manager Jesse of night shift talks about his sex life (how many men he has rammed) while customers are eating, mistreats the workers and uses fowl language. 495 SOUTH MT. AUBURN . This needs to be handled as he has a nasty mouth and attitude an he is aslos very rude to his co workers too. He needs to be dealt with or not a manager. I've heard him repeatedly talk badly about a coworker and he dosent deserve the authority he has.

I ordered 2 whopper meals. One with cheese medium size with fries. The other was a regular whopper meal with no onion extra mayo with onion rings. The meal that was medium sized the manager gave me small sized and the other whopper meal only had extra mayo and tomatoes which she gave medium sized everything was wrong and the manager didn't seem to care one bit. This was around 12:35 am which the drive through time said they closed at 2:00 am and she was saying she was closing and just complaining no good customer service at all. It was a horrible experience

On 11/26/17 at about 730am went through drive-thru on 1704 S Pine Ave Ocala, Fl and ordered 4 sausage/egg/ cheese biscuits(order #73). When checked bag top wrapped item was a S/E/C biscuit with 3 more wrapped biscuits but when got home realized other biscuits were plain sausage! I live 30mins away so attempted to call store 3 times but no answer :( !

Ordered 5 Whoppers with cheese and extra mayo and 5 onion rings. Got home and saw every single one had NO cheese and NO mayo at all. Then, I received 5 fries instead of rings. I drove back to the restaurant and the MEAN girl at the window said in order to register a complaint, I HAD TO PHYSICALLY WALK IN. ?! She refused to help otherwise, and also TOOK my receipt and would not give it back. I would like to be given back my money or some type of gift card for this nonsense!

Went thru drive-thru 10 before closing. Was waiting for awhile before I was helped. I had to keep repeating order to girl. Got home and my order totally wrong. I paid for cheese in my burgers and only one had cheese. Asked for xtra mayo(one they forgot to put cheese in)and they put regular mayo. Burger had no onions. The other burger I asked for ketchup and mustard and they put ALOT of mustard no ketchup. I am very unhappy right now. Tried to call but I just get 866 that states it is closed.

We ordered two bundle packs at the counter, the clerk who helped us was very dry not very courteous . When our order was done he forgot to provide the extra fries we were entitled to when we brought it up it seemed to annoy him, he didn't even suggest a apology for forgetting the fries. Also I had asked for ranch and ketchup he basically threw the ranch at me and shoved the ketchup bin at me. The management needs to talk to him he had dark blondish hair and glasses. I didn't catch his name. That to me is not how you treat a customer!

I went to the burger king in towanda, pa today and experienced terrible service. The cashier, Ashley, was very rude. I ordered a milkshake for work, she took the order and made the shake and tossed it on the counter hard enough to tip it over almost spilling the contents everywhere. She just scoffed and stormed off leaving another employee to apologize. This isn't the only time I have received bad service from this individual. This girl has ginger colored hair and a kinda squeaky voice. Thank you

November 25, 2017 at 2:30pm, we went to the Burger King on High Street in Pottstown, Pennsylvania . We chose to consume our meals inside the facility. While the service and the food were adequate the three televisions were tuned to Fox News. We asked if the channel could changed to a non-political station such as The Weather Channel or The Disney Channel but were told that corporate policy forbid local management from changing the channel. The manager attempted to tun one of the televisions off, but it resumed playing Fox News 30 seconds later. It is inappropriate to proselytize or politic in what should be a neutral environment. If it is the policy of Burger King to promote any particular set of religious or political views, you will never again have me or my family as customers.

During our recent visit to Burger King #13398, 163 Madison Street, Worcester MA 01610, we went into order (Order #37 at 4:59pm) which we happily ate and kept to ourselves. In the store we noticed a man without shoes who barely spoke a lick of the english language, while normally I do give to homeless people living on the streets when I encounter them this time was no different, so I went to the counter with my significant other intent on buying the man a meal, not a scrap of one but actual meal. The general manager was there and refused to sell to us because it was for him. At that point I put a huge fuss and he still refused, it wasn't until I mentioned putting a complaint into his district manager that he stepped aside and let someone else do the order. How rude does this man have to be? I can't believe during the holiday season, one day after thanksgiving he could be so rude not only to customers but also someone so down on their luck. It is a disgrace to not only the company but humanity itself. You should be very ashamed of the general manager and the company as a whole. I do hope that this man is removed of his position immediately as he obviously should not be a representative of the company. I will be further expanding this on social media. Have a wonderful day.
The second order was order number #49 which happened on Fri Nov 24th at 5:28pm.
If you have any further questions please contact me at: [protected]. My name is Joanne.

Hello, I do not know if you have control over Burger Kings in Cambodia but here is my complaint. The known standard for USD to Khmer Riel is 4000 KHR to 1 USD so a 1000 KHR note is like a quarter to us in the USA. Most business, if something is .50, because USD is widely accepted here, will only take 2000 KHR and forget the proper exchange. Now I do see where some could take advantage of this but my complaint is that Burger King doesn't give the exchange for change back. So basically they use the exchange only for money in not money out. Yesterday I went and bought a soft serve ice cream cone for .50 I gave 2000 KHR and they asked for 100 KHR more basically a penny, and I know pennies add up but, come on.
Today I order a Double Cheeseburger meal and large size it was 5.30 I gave 6.00 USD so change should be .70, they handed me 2, 700 KHR which in real currency exchange is .66485 usd. When they should have given me more like 3000 khr. Burger King in Cambodia is basically, knowingly stealing from people everyday. This should be stopped.

Hello I'm a former employee and they're several reasons why.Let me start off by saying that the assistant manager on Phelan Boulevard in Beaumont, Texas(Monica) is very loud and boisterous.I've worked several restaurants and I've never seen anything like it.You should be setting an example but instead she's been caught taking a shot of liquor from her bottle and smoking a cigarette to try and cover up the smell.I was wrongfully accused of something and was wrongfully terminated.I need my job because I have a family that needs my support.The district manager is very rude and he threatened me.Me personally don't take threats lightly but I just said ok.Several people were terminated because of this same issue and that's why people don't stay employed there long.I really need to speak to someone as soon as possible because when I called my pay card they tell me my card isn't even registered and I bet started working there in October 2017.After I spoke to a representative they said that it may take 24 hours to activate it and I really don't think that's fair at all.

Hi I'm the girlfriend of one of the employees over at the Shelton wa Burger King . These last few months have been just awful started last month when I went into labor with my son had an emergency c section well both of the new managers over at the Shelton wa Burger King wrote him up because he didn't give them enough warning about my emergency contact section. Every day I'm hafting to wait hours after his schedule time off to pick him up because the manager Mary tells me that they don't have a schedule time off there allowed to keep the employees as long as they want or need them. And just today the manager Kelly took his cell phone away from him for 3 hours he wasn't allowed to have his phone back till his break. Yesterday he didn't even get his break till he was off. If I need to get in contact with my boyfriend over an emergency mary says there too busy to let me get in contact with him. Mary and Kelly are both managers over at the Shelton Burger King and are making this just awful I'd like to see some action done here before I go higher up and seek legal counsel please handle this

Please see attached photo.

Very disappointed with my experience at the Burger King Restaurant on Barksdale Blvd in Bossier City, LA.

I was the only customer at the restaurant at the time of my visit, as it was not a peak hour for eating dinner.

Unfortunately, I did not check my order until I had made it home, so I was not able to exchange it for a decently prepared hamburger.

Other than the completely burned bun, I also requested no pickles and no tomatoes.

We stopped at BK (2022 Colusa Ave, YC) for the breakfast sandwich deal. We were order #43 on 11/22/17 09:28 am, we ordered an extra slice of ham on each sandwich and expected to pay extra. Perhaps $1 ea. extra, however, when the total came up at the window, we were charged $4.69 ea! Which means, the sandwiches were $2.00 price and you charged us $2.69 for ONE slice of ham! You charged more for one slice of ham than the total cost of the sandwich! We ended up paying a total of $9.38 for the two sandwiches alone, I could have bought a pre-cooked 5 pound ham for that much! That is ridiculous!