Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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receipt is unreadable
Good morning my kids and I enjoy at Burger King. Lately the store location 16481 has been having receipts then don't print correctly and is very hard to read what is on there. Its been now twice that I've ordered through the drive through and when I get home I have meals missing that I know I ordered. I try to check if maybe the cashier didn't get my order correct, but it makes it now not only difficult to read the receipt that is not printing complete letters and numbers.
fries and ranch
I asked for a large fry with no salt On the night of July fifth 2019. I was given a medium fry with A decent portion of salt that were quite stale I threw them away. I had also ordered ranch with my 10 piece nugget and did not receive any. I do not want anything for compensation I just would like you to address this problem. This happened at the Burger King in Windham Maine.
chicken sandwich and fries
I waited 10 minutes for my food to get placed in the bag and the fries to get salted and placed in the bag with the sandwich once they finally accomplished this unseasonable task I took my order to go . Once I got out to my car I found the food was so cold that I threw it out The time spent waiting to order then waiting for the order to get this was disappointing to say the least .
Read full review of Burger Kingrefund
Detriot mi burger king double charged me 60$ in total i was promised a refund of 40 $ in three days now that 3 days has passed they charged me the 40 as well food was all cold we didnt even enjoy it the only good thing we had was the soda.drive thru speaker wasnt working it took an hour to just order food i been calling the location about my refund but no answer at all.
shake/frozen drink
I went to Burger King on a very hot day and I ordered a burger, fries and a frozen Fanta. They didn't have it even though they have the signs for it. I was upset but I figured, okay, I'll get the new Twix shake instead, but when I ordered it, the machine was down. I canceled my entire order. What the hell is wrong with burger kings now a day?! Every time I come here, the shake machine is down and they don't have a product they have signs for on their menu. I will never be returning to Burger King again. You are turning into McDonald's!
the food
Your chicken nuggets taste like cardboard and I tried your tacos and they were awful...I threw them in the trash. I am not a picky eater and with the chicken, I thought maybe it was a bad day but very time I tried them they were the same...over cooked and tasteless like cardboard (like they were over-cooked in a microwave).
Your fries remain your best item
service and food provided
Went to burger king /070/3/19 around 10:15pm ordered original chicken sandwhich meal with pickles. Double whopper meal 10 pc nugget and spicy chicken sandwhich..20.00 and change. Didnt get receipt after taken money was told no fries; onion rings or tots..oinion rings and original chicken waa old and redropped in grease...without having receipt i waa very diappointed and felt wouldve been waste of time to ride all the way back...not to mention didnt get drinks
bowls
My friends and I were eating salad nearby one of your Burger King locations in Buffalo New York. There was a Burger King near by. We forgot to bring bowls. I asked if they would provide us with some empty bowls. They told me that unless I buy something that we cannot have bowls. We kept asking. I feel that we were discriminated against because I am First Nations. Luckily there was a Walmart nearby and we bought bowls from there. We should not have to. The bowls do not cost Burger King that much an the person who said no to me needs to be fired. I hope that they die soon. They are rude and ignorant and they need to die. They need go grow up. The bowl would not cost them their salary. They just said no because I am first Nations. They could have spared a few bowls. I have eaten there before and so have my friends. They need to be fired for being cheap. They need to die for being cheap.
harassing for donating a dollar in burger king, suwanee ga
This afternoon, I was on drive thru at Burger King at 1045 Peachtree Industrial Blvd, Suwanee, GA 30024, and the drive thru cashier asked me a dollar donation for something (I could not hear clearly) and I said "Not today, " but she kept on insisting that I should donate a dollar because it is a July 4th weekend. I replied "Next time I will, " I often donate to charities or churches where I clearly know how they use those donations for, however I did not want to donate to Burger King today because she raised her voice and imposed me for a donation. Donating should be my choice with good intention, not compelled by a drive thru cashier even though it is just a dollar. When I pulled my car to the pick up window, she came over and started to harass me again for not donating one dollar. At this point, it was not about warm hearted donation anymore to me, it was truly an insult and coircion. She loudly repeated to me "Oh, you dont want to donate a dollar at July 4th Weekend? Ha ha ha, " There were 2 other Burger King employees next to her and she tried make fun of me because just because I did not want to donate the money. I told her that she should donate to Burger King herself instead of coercing me into donating. I told her that I do not want to be imposed for donation by you and asked her for her name. Her name is MIKA and she was site manager. She immediately started saying repeatedly that she does not care if I report complaint to Burger King. I do not understand why I have be insulted by this kind of outrageous service.
service
You really need to close your location in SMX (Philipsburg St. Maarten). They know nothing about the Burger King brand or the principles the Company is based on. I visited on Saturday, June 15, 2019, before a flight from the airport The employees are very rude to the customers and refuse to correct orders or to provide receipts. It hurts your brand!
your idiotic joke about the young man in portland being hit by shakes.
I understand your corporation thought that it was appropriate to make an idiotic joke about the young reporter being hit by with milk shakes by a bunch of ANTIFA scum buckets in Portland Oregon. If you think a person being hit by shakes with quick drying cement is funny, then your organization does not need my money from here on. I will not even think about purchasing food from you until there is an apology from your head quarters. People can be killed by such actions and if you support a group such as ANTIFA, you are not worth anything as human beings.
store hours
The Burger King on Hwy 153 at the intersection of I85 (Powdersville/Piedmont) seems to have no set store hours in the AM. I really love 1 of the sandwiches and if I am running later for work, I like to stop there if after 6AM. Occasionally it is open and most times it is not. It's very annoying. I would like to know what the hours for that store are supposed to be and if they are supposed to open at 6, it would be great if management would make sure it is open at that time. I don't like to complain but this has been going on for many months, maybe even years, and others I know have said to me that "they just open when they are good and ready to open". That's not a good policy and it's not good for reputation or business because money is being lost. Thanks!
cashier behave rudely
Last Saturday on 29/6/2019 i ate burger king at rnr seremban utara.my meals were RM 8.85 and i paid with RM 50.00. The cashier paid my change RM 41.00 only. He never mention about my 15 sen change. He never smile and greeting me with his annoy face. His name was amir ( I don't remember his name). He hand over my meals without my 15 sen change. He didn't show his politeness to his customers at all. Hope burger king can take action on this rude cashier.
service
Today 6/29/19 just before 7pm at your Burger King at the intersection of Souderton rd and Rt 309 in Souderton, Pennsylvania I went to purchase a whopper meal. First I had to wait about 10 to 15 minutes and the store wasn't even busy. There were about 10 employees working. They looked like they didn't know what they were doing, total confusion. A woman with...
Read full review of Burger Kingmobile order
I had made a mobile order at the burguer king #17877 early today 6/28 around 5 pm but when I'm going to get it around 1045 pm they tell me they don't see my order on their register but yet on my statement on my bank account is charged for it... I talked to a cashier then he call a manager from the headset closed the window then the cashier comes back telling me that there is no manager available at the store ITS RIDICULOUS how is it that there is no manager at the store ... who's running it? Then another cashier call Hector tells me he's the second manager but he has a cashier shirt and once again no one can help me, I paid for my order i even showed them from my phone my bank being charged with the store number on it. I need my money back and I need someone to get in contact with me
service, and food
I went to Burger King in Lawrence Ks. this morning. I didn't get the address, but it's located off exit 204. I wasn't greeted when I walked in first of all. I walked up to the counter and asked if they served burgers all day, and was told yes, they cook them to order since it wasn't lunch time, and it would take about 5-7 minutes if I wanted to order. I said yes that was fine, and the man just walked away from the counter. I stood there puzzled with my debit card in my hand as the crew members were doing other things behind thw s
counter. Then a female employee approached the counter after about 3 minutes of me just standing there, And asked if she could help me. I proceeded to order the $4 whopper Jr meal, and was charged $5.86. She pulled the receipt of the printer, and balled it up and threw it away. I sat down until my food was ready, and she called my order out, and handed me a paper bag and the smallest cup she had. There were two white gentlemen standing behind me, and the employee greeted them, and asked if their order was for here or to go. I stood there and felt offended, as to why I didn't get the same service. As I took my seat, I noticed how she brought a tray of food the gentlemen ordered to their table. I started the impression that I was in a racist part of town. Then I noticed they were having a promo where you scanned your cup, and my cup didn't have a scan icon on it. Then I proceeded to eat my food, and noticed how my burger was threw together. It wasn't even warm, but yet I was told it would be cooked to order. This was just a bad experience at BK today, and I took pictures that I'm attaching to this email. Thank you for your time and assistance in this experience.
service and overcharge
On Thursday, June 27, I stopped at this location, the cashier did not even greet me. After I placed my order and paid I was not even paid the decency of a thank you. When I got home I looked at my receipt and was charged for a whopper I did not get or order. Burger King is my husbands preference and it is not a short drive for us to get to one, so when things arent quite right we disregard it but this was totally wrong.
Read full review of Burger King and 2 commentsorder
I was waiting 30 min for my order to be given out then i was accused of stealing food even when though the food was all packed in my orders bag PLEASE FIX THIS OR YOU WILL LOOSE PEOPLE I BEEN IN THE FAST FOOD FOR YEARS AND THIS IS NOT HOW U DO IT. YOUR WOULD WANT TO LOOSE PEOPLE SO JUST FIX THE ORDERS CORRECTLY THE FIRST TIME AND YOU WILL HAVE NO ISSUE
Read full review of Burger Kingphone number not working and the play area not being ready to use
I live in Pleasanton Tx 78064 I have tried calling the Burger King there for the past month and the phone number is not working and the reason I call is because I have an autistic son and he wants to go to burger king and I had taken him there the past 2 times and both times the play area has been closed and trying to get an autistic kid to understand that is hard. So I guess what I am asking is why can't I get through over the phone it is very frustrating. Pleasanton Tx is a little town not much to do with kids there so burger king my son loves to play on the play area so it would be nice if they would do a better job of keeping up and running and clean and the smell in there is horrible I don't want anybody to get into trouble, but I believe they can do a lot better job of up keeping because the burger king in Pleasanton Tx is not that busy so please and thank you for hearing my concern.
My name is Stephen Rios [protected]
customer service
After waiting about 4 minutes and seeing 2 employees standing there and talking I asked him where should I do my order, he very rude said do you see another place besides this one? And he kept talking and didn't my order, honestly I lost myself starting yelling and this kid called me all names and [censored], usually I never do this but I was wrong and so many complaints about this staff. How burger kind doesn't do anything?
Read full review of Burger KingBurger King Reviews 0
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
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- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
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6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 23, 2024
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