Camella Homes
Reviews and Complaints

Good day po CAMELLA i'm one of your client gusto ko lang po sana mag complain itong tao po ninyo na si EL NORWIGEAN R. BACON bakit po gaynan sya maghandle ng account napakabastos na tao nito dapat hindi po sya maghawak ng account kung hindi po sya marunong makipag usap sa mga client, meron po akong record ng pinag uusapan namin at issubmit ko po ito for evidence thank you and sana make some action kasi marami narin daw po na complain sa tao nato at pinapahirapan ang mga client na hawak nito. Thank you & GodBless

Tricycle not allowed to enter the subdivision in Camella Bacolod South. In our location, tricycle will be necessary especially now that the temperature at noon is very high and home owners are walking few blocks from the gate.

We raised that in our General Assembly yesterday June 11, 2022. And the only response is “we are not allowing it due to we are setting a higher quality way of living”. Isn’t that discrimination? If a home owner rides on a tricycle puts his/her way of living on lower standard? they also pointed out that in the contract we signed that public transportation is not allowed BUT they promised to provide shuttle that is the reason why we decided to buy house here. But until now, there’s no shuttle service provided. Very dissapointing

09 June 2022

Our unit's rear door was shattered, most likely due to rain and hot weather (photo attached). We replaced our door, but we wanted to add additional roofing to prevent it from being damaged again.

Now, we consulted with the office, and they informed us that the one we want will not be permitted, and that we must construct everything out of concrete, with the roof matching the unit. We don't have enough money to perform a full remodel or extension right now, so we'd like to do something temporary in the meanwhile (photo attached).

Why is the cash bond so large, at AED 25,000.00, and if we want to do something in advance, it would cost an additional AED 15,000.00? Is this how Camella's rules and regulations work? We purchased the home, but we are not given the authority to do whatever we want with our unit.

Dear Camella,

Have a Blessed day to all of you,

As I noticed everyday early in the morning you can find dogs pooh in the road, unhygienic situation. Residents with dogs on midnight time dogs owners free their pets and allow to go somewhere else just to release dogs pooh and doesn't care after ward anyways their pets are running away from their front door and go else where like public road, other area which is unprofessional action towards safety and cleanliness of Camella roads. you will feel upset imagine Residents are using children park as their dogs releasing pooh area imagine that.

No action from President of HOA here in Camella Bucandala 4, Even to post notice or board stating not to pooh your dogs outside your house.

Its irritating early in the morning when you walk to have fresh air or exercise you just be disappoint.

I hope this matter will bring to your attention.

Looking forward for positive response from Camella Organization/Company

Camella Owner

Eye in the Sky

We purchased our unit last 2018 in Camella Homes Digos. It is already 2022, no house construction, no house turn-over! Mas matagal pa ata ung pagconstruct ng bahay kesa sa pandemic! They will always give you false hopes. If I could turn back time, di na lng sana kami nagpurchase. Stress at sakit ng ulo ung napala namin. Dagdag burden ksi wer paying house rent.

Dear Carmella Management.

Yesterday at about 5:00pm, May 13,2022 in Carmella Heights Sta Barbara, we discovered our property that is just about one block away from the main entrance where home owners security are stationed, our single detached unit acquired with camellia with Title, was severely damaged by a person posing as a MERRERA who vandalize our property. In the sniff of the nose of the guards 24 hours on duty, a placard was installed in our property declaring that the property is a private property and no tresspassing... What! Inside a gated village with us as a legitimate owner and possessor... Only that we don't live yet in this house bec it is just one of our property and we only plan to have this house as our weekend vacation house esp that the original owner has not enjoyed it when he purchased it because he died before his planned transfer. He was my only brother and had bought this property bec he himself was an agent of Carmella in his lifetime. (Who ever did this to our property was identified by the guards and the administration. I hope that by doing this act you have thought it well especially that you are well known people in PANGASINAN I heard and did my research... You and your family are well educated people with govt and private positions. Have a decency to face what you want and do not destroy someone's property.) Camella Management and Homeowners, can you accept this kind of Security Breach in your homes, your sanctuary? You are proudly selling serenity to families and investors? I am so shocked. Pls address this concern to us as homeowners and a holder of indefeasible house and lot title by law. Thank you.

Hi Camella, I would like to file a complaint with regards to a neighbor who is very noisy day in and day out, videokes and regular parties occur in the street also blocking the road. In their home we can see multiple kids, about 10 and 4 adults. 14 individuals in a 20 square meter home, they tend to loiter in the street and make unnecessary noises. Neighbors also complains regarding their vehicles (Including ours) getting damaged by their kids. If there is a celebration, they would invite 50 people and be very noisy all throughout the day Trespassing in our property as well. Is there anything that your good office can do to resolve it? thanks and regards

Camella homes - alangilan - batangas city

Won't allow other internet provider to enter the neighborhood.

Camella only allows streamtech internet - planet to provide internet to the neighborhood. Streamteach has a slow internet connection, un-announced internet interruptions. Classes are now online!

Camella is a selfish company!

(streamtech and camella has the same owner)

As a student I can't attend online classes on-time!

Hello magandang araw po sa inyo lahat naway matungan ninyo po ako about sa problema ko camella homes sta.maria bulacan po isa po akong OfW dto sa taiwan po 2018 po namin kinuha ang bahay until now di pa rin nila naibigay 800 thousand na po ang aming na bayad sa camella ang masama pa hndi ko alam na ako ang nakasulat na owner ang buong akala ko ang mother ko eala akong kaalam alam sa mga uspan nila wala din akong perma sa nasabing bahay hndi biro ang hirap namin ng mama ko para lang dto sa bahay na ito nuong 2021 sept nag decide kaming icancel ung bahay para maibalik lahat ng naibayad pero ka sa samaang palad 50k lamang ang ibabalik nila sa amin dahil na din sa sama ng loob pumanaw ang mama ko na wala naiwang kung ano impormasyon patungkol sa bahay hndi ko na alam ang gagawin sana matulungan ninyo po ako hndi lang po ako ang may complains sa camella marami po kami halos lahat ng nabiktima OFW tulad ko sana matulungan nyo po kami

#camellahomesstamariabulacan

I am deeply concerned about the construction of our home.

Many issues are still existing Mexico Pampanga.

I have taken pictures and sent them to Carmella homes who insist on using there contractor. The brick work is not meeting the official Philippines housing standards and it will for sure crack.

I asked to have it corrected but unfortunately they only covered the cider block over with concrete. Low expensive standard fixings in the house which are falling apart already. Extremely slow construction even before the Outbreak situation.

I purchased my unit on May 06, 2019 and paid P40,000 reservation fee and fully paid the required down payment by May 30, 2020 (within a year) amounting to P769,284. After that I am paying in house until 30% completion is reach as per the requirement of the bank for 1 year and 4 months. Total payments made is already P1,576,998.73. As per contract, 5 months from the start of paying the down payment construction will begin and within 18 months it should be 100% complete and with a year there will be a turnover. I am very diligent in making follow up since I am overseas (in U.S. ). In June 2021, after 2 years and one month construction is still at 15%. I am asking them to have a commitment for the 30% completion since I am also working on securing the bank loan and processing the required documents but there's no any good feedback from the "Engr Apple". They just keep on "acknowledging receipt of my email". I am losing HOPE and its giving me so much inconvenience (financially and mentally). I’ve been very understanding and patient about the COVID-19 Pandemic situation as your reason for construction delays. But I needed a commitment of 30 % project completion as required by the bank for my loan. On August 6, 2021, Ms. Apple emailed me and told that by September or October 2021 30% completion of the construction will be done. However, the promised work was not delivered. This makes me feel that your company are not taking your client seriously and will not like to pursue contract to company with such values. I am losing hope. I wanted to pull out my funds, I already sent a formal letter to terminate the agreement but I received no feedback just "acknowledgement of your email".

I have a buyers’ agreement with the date of the transfer of the possession. As per our contract the project was supposed to get completed within eighteen (18) months after the commencement of the construction. I am sorry to say that your company has failed to keep your words regarding specific conditions and deadlines outlined in the contract and expectation that work will be completed in a timely manner is not met and I already lost my faith in your company.

Hence, please let me know about your process on how to legally terminate this contract and how pull out all the money I paid. I also would like a direct contact to whatever department handling this type of situation so I can start the process legally.

Hi, We purchased our 1st house and lot (Phase 4 Block 15/ lot 3) in Camella Bulakan, Bulakan May 2019 and we finish our DP last May 2020 but until now there's no response from the agents, camella staff, contractor. Mabuti pa ang mga kapitbahay ko doon nag uupdate sakin pero ang CAMELLA WALA! They said because of pandemic, baka naman camella ang yaman nyo pwede nyo pabakunahan lahat ng workers na gagawa sa loob. I'm surprise din kasi ung katabi na UNIT namin ay my pagbabago, matatapos. yung samin talaga wala. I'm so sad, depressed about this. Hindi ko alam sino matatawagan dahil OFW kami. Please help us. Kawawa naman kami mga OFW hindi namin pinupulot ang pera pambayad jan.

THESE PROMISES TURNS OUT TO BE A SCAM! Construction of house is stalling and they give false promises. We purchased a house in Camella bacolod South and until now it's not finished as construction have been stopped a couple of times. they said we can move in by July 2021 then extended it to September 2021, but it's almost december the house is still just 80% done. We are just renting and our lease will end on Nov. 30 so we don't have a house to stay in. also we 've ordered some appliances and furniture for the house and will be scheduled to deliver by 1st week of december. They said there are no materials that's why the construction is put on hold and i don't understand why CAMELLA wouldn't have enough materials for the construction because you are a really big company! Your promise is to start construction after we are done paying for the DP and for us to be able to move in after 8 months. I get that we have a pandemic but I know u resumed construction Dec 2020 last year.
MY POINT IS, WHY DO U STOP CONSTRUCTION? WE NEED TO MOVE IN THIS DECEMBER! Also, since 1st week of November we were going there almost everyday and NO WORKERS WERE THERE! NO CONSTRUCTION AT ALL!

Date of incident: 10/9/2021

Issue: Marketing Agent Misrepresentation and incorrect house structure

We purchased Ezabelle house (single firewall) in Camella Vita in General Trias, Cavite. It is expected that the firewall of our house should not be attached to other properties or structures. However, upon visiting our property, the house that was built is a duplex house (two house that is sharing with one firewall).

Aside from that, the marketing agent during the time of reservation did not mention that the property we selected will be attached to another house. The marketing agent assure us that our house will be built the same as the demo house.

I am demanding to the company to fix this issue by reconstructing our house as what is described to us during the reservation.

-Jaztine Paningbatan

The Camella Verra North located in Bignay, Valenzuela almost 100% are living here already and yet the amenities they promise like pool, playground and gym are no where to be found, aside from that there were no street lights, drainage are clogged, we are very disappointed on how our subdivision has been handled, we appreciate if there is some who can answer our complain as our developer are only repeatedly promising according to our BOD but no action has been made, you can reach on my cp # [protected].

Hello everyone

We received today a notarized file na demanding us to oay 350k for all the penalties and past dues of our fully paid downpayment in camella meadows

Now, since I already read na si dhsud/hlurb will just mediate between me and camella, so therefore, wala rin silang maitutulong.

Now, only move is make them viral, lahat ng pambababoy ni camella sa atin.

Please join our facebook group here (link below) as we compile more complaints

Then we'll make a video. Then let's make it viral na ibunyag lahat ng pambababoy ni camella sa atin

https://www.facebook.com/groups/557159138823625/?ref=share

We bought a house through this developer. It is worth Philippine Peso 2, 632, 000.00 We already paid at least 653, 000.00 for the down payment and the rest through bank loan. But when we check the house unit, it is so not worth it! It is so disappointing! The agreed aluminum steel window is not done for all the windows, they used jalousies in the back window plus the window frame is not even! The door knob for the CR is not even okay!

I will complaint my unit that I reserved last 2017 and I fully paid the downpayment from Jan to Dec 2018 and by 2019 I continued payment amounting to more than 1 million pesos but till now my unit still in 35% done and till this day September 12, 2021 there is no process in the construction and it was abandoned. I've talked to Engr Apple regarding the issue she simply says that she will work for for it by July or August but then it's all lies because the house still the same nobody work on it. As you can see the unit you will be disappointed because the unit looks like a house in a squatter area and you will see the materials used was a recycled or I don't know how to describe it very degrading in my part to. Look my unit like that. Pls do check and I can send my pictures on it. And all the employees of camella davao were not accommodating and doesn't entaintain the clients. Walang mga paki alam parang walang makitang tao.

Dear Camella,

Good day!

FYI I have been requesting for my CTS but I was told it was missing.
I acquired the house year 2017 and to my surprised there's no CTS when we first requested.

So what they did was to let me sign a new CTS again June 2021 but until now after multiple follow up CTS is still not available.

Another concern is the lot measurement, kindly measure again my house to confirm that it is exactly the same as I bought,

You may reach me in this mobile no. [protected]

Thanks and Regards.

Miles dela Paz
Home Owner
Camella Homes Bukandala Ph4 Lt 3 Blk 3 Imus, Cavite