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No house construction
Pwede ba yun, since na pare pareho tayo ng complaints about
- no house construction for 3yrs
- naniningil ng interest with penalty
My adviser told me to file a case or complaint sa hlurb.
Now, can we all or most here ay magsama sama, or people power ba,
Na sabay sabay tayo magcomplain sa kinauukulan,
Since this is parang comparable to mass estafa?
Can we create a group or something?
Pending construction [protected] full down payment until now wala padin construction
year 2019 bago po kami umalis papunta ng Thailand naka kuha kami sa camella bulakan bulakan, nag down kami 15k tapos binayaran namin hanggang 2020 ang down payment, sabi uumpisahan last year tpos nagka pandemic hanggang ngayon wala padin nasisimulan. Pwede na po ba tayo mag pa tulfo? Madami na pala talagang complain laban sa kanila.
Camella bucandala phase 5
Akala ko nung una pag sa Camella ka kumuha ng bahay, wala kang magiging problema. Malaking company eh, but somehow awa ng Diyos mula nung natapos namin bayaran ang DP puro sakit na nang ulo ang nakuha ko. From the delayed construction to a nakakaubos ng energy na account/admin officer na may hawak sa amin. Nakakapeste lang. Kung d ka masigasig magfollow up kung ok na ba bahay mo, d sila mag uupdate. Bayad na ng bank namin ang HL, and now we are processing the refund ng overpayment namin worth 120k+ pero awa ng Diyos wala pa din. Guess what, kung hindi pa hinimay ng kapatid kung CPA yong ledger na binigay sa amin, d ko pa malalaman na may overpayment na pla kami. March nagfill up na ng application para sa Meralco, and sa kamalasan, natengga sa Alabang yong form. Expected mo tumatakbo na ang 60 days mo. Yun pla, inaamag na sa opisina ng kung sino mang nagreceive nung application form namin. Tonetoneladang bato na yong pnukpok ko sa ulo ko mula nung bumili kami sa inyo ng bahay. Wala kayong concern sa mga customer ninyo. Yong after sale ninyo, kung may rating lang na Zero, d lang isa bbgay ko.
Desired outcome: Ibigay nyo na refund namin. Palitan nyo na din mga admin officers ninyo payi account officer. Walang mga kwenta
Same sentiments here. The unit that I availed is a reopen. It's been 3 yrs but the title is still under the 1st owner. Again it's been 3 yrs since I availed it but we still don't have MERALCO. The engineer said that I have to settle the amelyar first. Upon checking the property is still not under my name. I opted not to pay until it's transferred to my name. I went to the office to file my concern. They just give me the contact info of the account officer. I've sent 3 email messages but until I don't receive any reply. Their customer service really sucks. Utang na loob mo pang mgfollow up sa kanila. Another thing, ngrequest ako ng contract to sell. Ung original copy nun sabi wala na daw so ngsign ako ng bago. Nung kukunin ko na do nila nahanap. Kung sang lupalop na ata napunta so pinagsign na naman ako ng bago. 2 months na wala parin. Ngfofollow up ako s email sabi wla prn daw. Wth.
Over charges
Hindi sila mkpagbigay ng breakdown ng 20k admin charge na guato nila ibawas sa dp namin dahil ngpptransfer na kami. At complete na ng reqts c new buyer. Ang sabi is transfer fee lang and reqts. Ngaun gusto pa nila ulit bawasan un dp ng 30k. Tinatae ba ung pera? Napaka bulok nyo naman CAMELLA
Drainage clogging
Our drainage in camella homes taal batangas are all cloging ..we cant use our comfort room .because all the water in drainage are going to our safery tank..pls do some action regarding this matter
Electricity tapping for our unit in the islands park camella dasmarinas
Our unit was turned over last year and we processed and paid the installation of meralco right away. I think it was around January 2021 when the meralco meter was placed since then I have been religiously following up with the HOA Admin and Camella main office as to when will they tap the electricity inside the house. The wire connecting from the post to inside our house is still not connected. I escalated it to HOA and then to Camella main office but I have been tossed around to different people but at the end of they day still no update still no electricity.
Yung pagkuha nitong unit feels like kumuha ako ng batong ipupokpok ko sa ulo ko sa dami ng issue at walang direksyon. After mo magbyad iiwan ka nalang sa ere, figure out mo paano mo hahabaan pasensya mo sa mga Camella officials, engineers and admin na pagpapasa pasahan ka na lang.
Hoping this will feedback will reach those people in charge and get my request for electricity tapping done.
House and lot
We started paying for Camella Cielo in San Jose del Monte, Bulacan last April 2018. Our unit is Criselle- block 16 lot 24. It was a pre-selling then. But they said that you can move in once you completed the downpayment. It's been 3 years now and yet no house has been built. We are already paying for the house. They did not give us a follow-up unless we ask for it, or most of the time, no reply at all. They keep on giving us the same reason that the land is not buildable yet; They even reason out the pandemic. But the ECQ happened only last year. Two years passed during that time and yet even the land is not ready. Now, they want us to pay with interest.
Desired outcome: full refund of our payment
Same issue and same din sa camella cielo in san jose del monte bulacan last update namin is wala padin nacoconstruct at almost 4yrs na yung samin any updates po sainyo?
Same issue I currently have. Do you have any updates?
Same thing happen to us. Weve waited for more than a year before they started the house construction. As of today it was 61% completed. Downpayment completed as of dec 2019. And i paid the full year 2020 of monthly amortization. When i checked the ledger im surprised they charged interest charges, the audacity! They delayed house construction and now theyre billing interest charges! Unacceptable
Naku same experience. I completed the downpayment and just waiting for construction pero 3 years later wala pa ding construction and they are now demaning me to pay with insterest and penalties kahit wala pa ung bahay. So inhumane!
Hi po, update po sa bahay nyo po? Criselle din kasi balak kong kunin pero natatakot ako sa mga comments
House and lot title
I paid my unit last feb 2017... And until now, camella management cannot give me my title. They said it was lost and it is in the court for the title issuance. As far as I know, it took 6months only for the re-institution of title. But until now, they still keep on tellimg me that its still in the court. Sometimes, I suspected that they use my unit to get loan from the bank. Though, I cannot confirm it yet in hlurb because I am an ofw.
Same experience po🤣Fully paid na po ang bahay at nagbabayad na din ng property tax pero until now wala pa ang property title paasa din po ang Camella dapt po masaya kpag naka bili ka ng property pero ang camella sobrang stressful pati serbisyo nila puro nonsense excuses at Di marunong mag update sa home owners! Very disappointed buyer here!
camella cannot give you your title because the bank has it. the bank has the original title until your unit is paidoff. Now you said that u paid it off fully; its hard to believe that its fully paid off. I have a house here at camella pampanga that was fully paid and i got my original title from camella within 6 months ; no bank was involved straight spot cash. So in essence, camella is not giving u a hard time; once they are fully paid then if u paid spot cash; u get ur original title within 6months like me. If you have bank financing; well you'd better get on them kasi they hold your original title and they are the one's that will remove the lien on your title if its fully paid.
Is it fully paid po?
Yes. Its fully paid. The bank already issued certificate of full payment and copies of collateral documents (guarantee letter from camella) has returned to me and to camella . Bank said that i should coordinate in Camella for the title processing. Yet until now, still no words from them. Staff in-charged in my account just keep on promising.
No construction! Demand full refund!
CAMELLA HORROR STORY pa rin 2021 NA.
I acquired preselling property last 2018 and paid extended DP until now walang construction, 2021 na. Sinasabi pandemic daw kaya nadelay yun pala ganito na talaga years ago. Biggest mistake of my life talaga. Trying ako na marefund almost 300k and they are offering 50k and mind you sabi pa financial assistance daw ng mgt. OMG Unbelievable. Sana po may magconnect sa inyo na may case or makahelp. Scam po talaga ang Camella, Camella Provence Malolos po kami.
Desired outcome: Full Refund
Same issue ng samin fully paid kami ng downpayment at wala ading nacoconstruct any updates naman po sa inyo about dito? Or sana may group na pwede makahingi ng updates
Hi! Na-resolve mo na ba issue? I also purchased my unit from Camella Provence Malolos and I have the same issue.
Ano na po update po sa case nyo, same na same po ung samin, pero di pa kami nagdemand refund. We'll try to talk to them pa kasi binigyan kami ng demand to pay letter.
Pero sana full refund talaga. Sayang panahon imbes na me house ka na sana 2 years ago.
Almost same case, just so happened to see this post kc I sent an email to camella just now. I almost paid 300k na for 24 months. I told them I won't pay it muna not until the house has been built, and there's no late fee dapat kc cla may kasalanan, kc wala pa house for 2 yrs na kesyo pandemic, un pla ganito tlaga cla, I regret na kmuha ko sa knila, sa Malolos dn. Ngayon pinapasalo ko na lng or asking for a full refund pag wla tlga.
same case po sakin. wala pang house construction gusto tuloy tuloy ang payment. tpos na po kmi sa dp then pinapasalo namin may nga charges pa na 30k bukod pa transfer fee. BULOK! SI CAMELLA
Ano na pong balita. Napasalo nyo po ba?
Super bulok talaga. Ano kaya gagawin natin, done na din kami sa dp don, almost 400k na ung nabigay namin don, tas nagstop kami payment kasi walang ni ha ni ho from them. Di pa nagstart construction yapos me pa demand to pay letter pa.
Sana di nlng kami kumuha pala dito. Wala sa ayos.
Hi Ano po update nyo Maam, trying to consioder Criselle sana pero natatakot ako sa mga comments
naku wag na po. marami ngccomplain ngaun sa camella dahil sa wala kaconsiderations na pagtataga nila ng payment sa client nila
The admin of alta silang
The checks issued was lost..no action ayaw makipag usap ng maayos puro wait until now hindi parin tapos yung unit hindi raw nagbabayad eh nasa kanila mga checks nawala nila tapos kami pa mag pepenalty. Sa camella alta silang. Anyone na pwedeng maka usap. Wala bang number na pwedeng tawagan. Gusto ko taong makaka usap hindi email o chat mahirap mag explain.
.
AO justine joyce iglesia and Rochelle fernandez
Desired outcome: Matapod na yung unit and ibalik mga tsek namin para magbayad kami ng cash o managers check without penalty.
I am complaining the low standard of housing construction
A year ago, e purchased a unit in Camella Pampanga Lot 9 Unit 14. I am an OFW and have lived in my unit for only at least 2 months within the year. Few months ago, our caretaker informed us that yung sementadong pasamano sa second floor e kusang bumagsak at nabasag mga paso sa ibaba. This was reported to the Eng Mayjane and Precious Legaspi Manger of camella admin in Pampanga. But no action weas taken till now.
This 14 March our caretaker reported that while washing his hands on kitchen lavatory, nagbagsakan daw po mga tiles ng libabo. We presume na malabnaw po ang timpla ng sementong ginamit kaya nagkaganon. Kung ganon po may possibility na maaring ding bumagsak ang kisame. Ang dinding po sa may libabo ay nabiyak din. This is very dangerous po. Buti na lang at wala pang nakatira doon. Napaka low standard naman po ang ginamit sa conetruction ng bahay. Paki check po t seryosong bagay po ito bago pa may maaksidente o mamatay.
My email address po ay [protected]@gmail.com. Cel no. [protected]. Baka po pareho din kayo ng staff ng camella pampanga na walang sagot at hindi sumasagot sa tawag. Pag nagka ganoon ipost po namin sa FB ang complaint namin at baka may tumawag pansin kay senator villar. Salamat po.
hindi po maayos ang pagmimix nila ng aggregate kaya ang result nagbibitak bitak or nag crack agad. same din po sa ongoing construction ng bahay ko ngayon. Naiintindihan ko na hindi ganun ka high standard yung materyales pero yunf workmanship sobrang pabara bara na lang.
i advise you to get another caretaker kasi first of all in my opinion mabigat ang kamay nya sa loob ng house mo. The caretaker really don't give a rat's [censored] about your house kasi hindi sya meari. So do yourself a favor GET A NEW CARETAKER!
I also bought 1 unit from Lessandra Bacoor. The house has a very low quality. The window cannot closed properly from the time they turnover it and tricked us to received it first and they will settle the issues the following week. But they never repair it and they just keep on promising until I fed up on them. I just hired people to get it repaired since the engineer-in-charged was very u professional.
Customer service is terrible
Stay away from this company! They're bunch of crooks! Think thousands of times before making any transaction with them.
Eto yung literal na bato na ipupukpok mo sa ulo mo.
Staff are incompetent and unprofessional.
We lose money because they misinformed us and yet they didnt even honour their words. And take note not even an apology!
Bring your business elsewhere. Search camella's reviews online for your reference.
Yup. You're welcome!
its a matter of opinion, i have a house with camella here in pampanga; i have had no problems customer service nor have i had any problems with the construction here. Dont judge the company because of some personal misunderstanding . There are many people working for camella that are good decent people.
Water / wood design / pipe
Until now wala pa din water. Need to go to the clubhouse para kumuha ng water. Daming problems sa designs ng house from wood na design sa harap ng bahay na nahuhulog pati yung pipe na mali maling designs pag malakas ulan bumabaha sa toilet at dirty kitchen. Kadiri baho need pang maglimas. Yung admin staffs lalo na yung engineer hindi ma contact at hindi humaharap pag pinapatawag. Camella baliuag improve niyo yung customer service niyo. Homeowners kame pero parang mas gusto niyo kame pa sumunod sa inyo. Sigh.
Desired outcome: I want them to pay sa ginastos ko sa pagpapaayos
Water service
Its been almost 3 years pero wala pa rin tubig sa phase 6 ng camella baliuag.. puro pangako.. mga nakatira nga sa camella nag iigib naman.. karamihan samin ofw ang asawa so sino nag iigib kaming mga misis.. nagbuhuhat ng mabigat everyday! Ano ba naman camella! Nagbabayad naman kami ng tama pero pinapahirapan nyo. Napkabagal mag linya ng tubig. Pila balde na nag iigib sa clubhouse nyo. Homeowners nagiigib! Terible!
They give me penalty.. Since I cannot pay due to pandemic issue with coronavirus..
They send me a computation of my bill with penalties that is equivalent to my downpayment (my unpaid downpayment is 251, 916 pesos and my penalties is 248, 226.48) I was unable to pay my monthly downpayment due to lockdown here in Kuwait..
Service
We've gone through ECQ, MECQ, MGCQ, MECQ again and now we are on GCQ and the Account Officer haven't replied to my email, not even once. I got my approval from the bank last February, but why am I still paying for the Interim Ammortization? If I don't get any reply for this message, I will file a complaint with the HLURB regarding the incompetence of the Camella Alabang office as a whole.
Read full review of Camella Homes and 4 commentsCustomer service is awful
We have sent our concern to their office on March 30. We made several follow ups through emails and phone calls. They replied to our email April 29 acknowledging that they received our request. (Imagine that's after a month when we sent our email!) They sent another email on May 6 which is a system generated email and did not even address one of our concerns. They never follow through. They are just good with promises but no actions done. They are so good in neglecting our needs. They don't put their customers first. They don't stand with their assurances/promises. Awful customer service! We just made a very wrong decision in investing our hard earned money to them.
Camella sucks!
Everytime I make payment online they will acknowledge instantly but other concerns, NO action at all. Been two months now I have a request from them and still no Action.
My Biggestt Regret is getting unit from them!
Block 6 lot 8 camella bukandala phase 4, imus cavite
Hi Camella,
Please fix my property at Block 6 Lot 8 Camella Bukandala Phase 4, Imus Cavite due to faulty water pipes which caused the paints to "na magbakbak". There's also various leaks in the comfort rooms so naglleak yung water from 2nd floor to ground floor, and one has a connection to the electric cables below. It's really scary and unsafe. Also, there's also a "kanal"-like space beside the property dahil sa paghuhukay na ginawa ng neighbor. Please please check and fix this asap.
I have pictures and videos to prove it. But, it's best if you check and fix the property as soon as possible due to it's unsafe condition.
Mika home
To Whom It May concern: I purchased in cash the house located at Blk 18, Lot 29 Mika Homes Camella, Pagadian City back in June 2018. I has been 21 months, I expect that my title would be done and ready by now but it is still is process as of this week. This is unacceptable. This should not have happened since I purchased the place in cash. Also, I was not...
Read full review of Camella Homes and 4 commentsThe construction to build the unit is way to slow
Why is it the admin office at south bacolod keep promising to get my unit finished in certain months last year they keep saying it will finish last June to October, November or December you name it until this year. I checked recently my unit it didn't change much. I wanna know why you guys keep lying to us just tell us when this unit to get this done?oh my unit is on black 24 lot 5 freya model in South bacolod.
I just don't wanna wait another year, again this unit is been already a year but not much progress, please do your job take this seriously, we work so hard to pay this unit.
Same here, we are at Blk 17 It is really disappointing. we paid extra amount because they said the unit will be RFO after few months last year 2019. Our unit still at 30% completed after more than a year. Responses are very seldom, Camella Homes should take actions and re-organize their team in Camella Bacolod South office. these people are incompetent.
Hello..have the same problem with Camella South Bacolod. Long overdue na po construction. ng unit namin. Supposed to be August 2019 pa ang completion ng bahay but until now hindi pa natatapos. The admin and the Engineers would give us their commitment date but it has been moved many times. We've been paying for almost 3years now. These people are not committed with their work. They can be trusted. We brought up our concerns through email pero puro lng cla "noted" We would like to ask for legal advice/actuon. Hope to hear more sa lahat ng my reklamo sa Camella South Bacolod.
Hi Joanna.
we are practically neighbours - when the house is completed- We are Block 24, Lot 2...
It seems we are having the same problems as yourself. what, if any, progress has been made with your property?
we were promised the handover of our new house September 2019, delayed until November due to bad weather, this was then pushed to April 2020 due to a lack of manpower, And then Covid came!
would love to hear your story... We are thinking of taking legal action!
Hope to hear from you. Fred.
I have the same problem. Mine is in Pampanga. It's been more than 2 years. There is no construction up to now.
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About Camella Homes
One of the key strengths of Camella Homes is its ability to provide homes that are not only affordable but also of high quality. The company uses only the best materials and employs skilled workers to ensure that every home is built to last. Camella Homes also offers a variety of house models that cater to different lifestyles and preferences, from single-detached homes to townhouses and condominiums.
Another advantage of Camella Homes is its strategic location. The company has developments in key cities and provinces across the country, making it easier for families to find a home that is close to their workplace, schools, and other important establishments. Camella Homes also ensures that its developments are located in safe and secure communities, providing peace of mind to its residents.
In addition to its quality homes and strategic locations, Camella Homes also offers a range of amenities and facilities that enhance the quality of life of its residents. These include parks, playgrounds, swimming pools, and clubhouses, among others. Camella Homes also provides 24/7 security and property management services to ensure that its residents are well taken care of.
Overall, Camella Homes is a reliable and trusted real estate developer that provides quality homes to Filipino families. With its commitment to excellence, strategic locations, and range of amenities, Camella Homes is an excellent choice for those looking for a new home.
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I agree
Hi, we are in the same dilemma, interest and penalty are way too much. We were not aware of this.
Hello! Please add me too for the group.
Hi! Have you already filed a complaint to HLURB?
Napush po ba ung file complaint sa HLURB?
Pa add nlng po sana if me nacreate na po kayong group.