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King.com

King.com review: Getting ripped off by candy crush saga 25

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1:38 pm EST
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I keep getting stuck on timed levels. Even though I beat the level with three stars it asks me if I want to continue or quit. It won't let me get my win and I have to keep playing the same level to move on. I have been paid a fortune many times and used countless boosters to get passed these levels and some glitch in the system keeps holding me back. I have had this problem for over a month and finally took some pictures of the screen on my ipad so I can prove it. Also I played a level where you need to crush 3 lemon candies and I could never get 3 of them to release. I spent a fortune and even used lucky candies and boosters to no avail. I was so frustrated that time I googled it and found that candy crush was well aware of the failure in that level. Why would they continue to let people get ripped off. I spent a lot of money for nothing and finally played it without wasting a cent or a booster and won because the system released lemon candies like it was supposed to. I stopped playing for months but since I started again these timed levels will not let me pass. I can pass them occasionally even though the score is less than the scores I have had previously. I am tired of being robbed and want my money back. I also want these glitches addressed so others are not in the same boat.

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25 comments
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Onlnr
US
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Dec 03, 2016 10:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I know these games are fun, but with all due respect, you need to stop! The definition of insanity is doing the same thing over and over with the same rsults. Surely your free time could be put to better use.

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papar
US
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Dec 06, 2016 12:26 am EST
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candy crush is ripping off people by over charging, tonight the time i checked my bank statement, noticed i got over charged over and over without any transaction, first thing i delete my check card information, and tomorrow i am going to my bank to report this fraud, i am so angry,

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Debra Whitehurst
US
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Feb 23, 2020 6:43 pm EST
Replying to comment of papar

They deliberately cause you to lose thinking you will spend money. I get sick of the fact that they make levels so hard you almost have to pay to win. Not this gal, I’m done. Better things to do

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Stephanie Sam W
Sebring, Florida, US
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Nov 09, 2020 5:10 am EST
Replying to comment of papar

I'm definitely contacting the bank tomorrow.. Thank you

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Moses1212
GB
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Jan 02, 2019 9:17 am EST

Candy crush are giving ‘free’ lives for watching ads. Be warned, I bought from one of these ads and the company - Hubris-Stalwart stole my cash. They are also known as Cooliestore.com. They cannot be contacted. Do not buy from any adverts within candy crush saga

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Patricia Riely
US
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Mar 24, 2019 3:40 pm EDT

What happened to being able to collect boosters like 'build a bot'? This feature disapeared a few days ago so now it is nearly impossible to pass levels or make any progress.

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Sammy Girl
US
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Apr 07, 2019 4:16 pm EDT

Now you have to pass a new level to get them. B4 you could replay an old level and get them. I’ve deleted CC from my IPad and IPhone. Enough is enough. It is no longer enjoyable at all.

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Coopette
US
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Jun 12, 2019 8:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The free gifts you receive with the helicopter are not good anymore. Used to give you a hammer or something, now its 15 minutes of free boosters. Don’t like this! Majority of the time I’m out of lives by the time I receive these and they don’t even coincide with the level I’m on. Now my options of getting hammers or booster in my bank are slim and none.

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Cindi Garrison
US
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Dec 06, 2020 6:40 am EST

My daily calendar has disappeared at first I thought it was everyone but my daughter still has hers .We tried to do what was suggested my daughter followed instructions not me, nothing.She suggested not playing for a week sometime maybe CC powers might take notice and do something about it.Anyway it is off my chest Candy Crush lover in Indiana

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Suraima Razak
Durban, ZA
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Aug 11, 2021 3:15 am EDT

I spinned for free boosters n got the full package with all boosters but did not receive

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Thirsty1
Sunshine coast, AU
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Oct 22, 2021 9:26 pm EDT

On level 4442 I get a start of 12 moves. You look at YouTube of the same level they start on 22. Never buy anything as they make it very difficult as so you buy more!

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Janet Maltby
US
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Apr 24, 2023 5:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Thirsty1

I’m on level 8438 ( never buy anything ) been there over 2 weeks noticed that on videos on how pass this level you were given 32 moves what I want to know is why I’m only getting 24 ?

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Angelina Pierre
US
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Mar 11, 2022 11:36 am EST

Please delete candy crush it’s a ripoff OMG 😱 IM SO ANGRY 😡 I’ve always have one candy 🍬 to pop after I spent all my money [censored] candy crush 💪🏿💪🏿💪🏿 I deleted that [censored] on iPhone

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Mellania Haynes
US
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Jun 26, 2022 8:10 pm EDT

The notion that you get a pass every 7 days to pass as many levels as you can is a scam. Ive waited and timed the CC clock, only to be told I'm out of lives, meanwhile it tells me I can pass as many levels till time expired. [censored] you and your whole company! You are now a distant memory. DELETED!

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Teresa Taylor Ward
US
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Oct 09, 2022 3:33 pm EDT

I made this purchase today and never received my game time. An email was sent to me asking me to turn my phone off and turn it back on and the wait one hour and try to see if my purchase showed up. The are ribbing people.

sent telling me to w

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Lynn hays
Aransas Pass, US
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Oct 24, 2022 5:19 pm EDT
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Do something about the ads freezing so you have to exit the game and reenter to play. Also for months i keep getting error messages for the chocolate box. Quit trying to make the game so called better and fix the glitches!

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Sandi Kassal
US
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Nov 03, 2022 9:43 pm EDT

I have been playing Candy Crush since 2012. I recently accepted the update that they offered. Boy what a mistake!

They no longer offer the daily search for boosters that allows you to play for hammers, switches etc.

The option to get the special

Boosters on certain games are no longer offered.

I enjoy the game so I paid for boosters a few times. No that is all they want me to do.

I know this is my choice but it is the only was to get gold bars etc. I was originally a free game. Those days are over. If I could go back to the older version I would. Bye-bye Candy Crush. :-(

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Miss me ??
Bassett, US
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Feb 03, 2023 3:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I totally agree!

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Miss me ??
Bassett, US
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Jan 03, 2023 10:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My biggest complaint with the game which I have been playing forever I'm way over level 5000 and most of the levels the sound goes completely out and that makes it very boring or it will glitch up cut off in the middle of the game and I will have to start back over with fresh boosters and I have made it this far without spending, a lot of the levels go extremely slow is anything going to be done?

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Patrice Henry
US
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Jan 15, 2023 6:05 am EST

Money was taken out of my account and what I paid for I did not receive my order

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Patrice Henry
US
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Jan 15, 2023 6:09 am EST

Candy crush is taking money from my account and not delivering what was purchased. This is a rip-off. I am angry and disgruntled

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Vickie Mallard Dawson
US
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Feb 03, 2023 2:47 pm EST

I have been having the same problems purchasing and not getting what u purchase. Especially the free time I am on level 6624 so not a new player or purchaser. I will stop purchasing ….

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Miss me ??
Bassett, US
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Feb 03, 2023 3:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hey, once I started purchasing a couple of things they took away the cinema where you could watch ads and get free bonuses and now you cannot finish up level without having to purchase more and you have to keep losing lives I hardly ever play it anymore I'm not ever going to buy anything anymore it is a rip off by King I'm very dissatisfied! I think it's very unfair of them to not let you pass a level without paying money! But it's all about the money money!

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Teresa Taylor Ward
US
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Feb 04, 2023 11:58 am EST

Yes Candy Crush is designed to make money and sometimes you will not receive the package you purchased.. It is almost impossible to get issues resolved.

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Teresa Taylor Ward
US
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Apr 25, 2023 11:20 am EDT

I believe this stealing from customers needs national media attention. Let's link up and get lega attention.

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