Ive been with century link/embarq for about 16yrs have been waiting forever for internet service I call monthly well last week they the customer rep said yea we can get hsi I couldnt believe it thats all we wanted for xmas what a miracle well I called everyday just to verify my order everything was good tech would come out fri to install router well fri came we were so anxious and excited and guess what the tech called around noon and said the engineer said we could not get it what a let down still cant get an answer why, it is in the surrounding area they said we were on a list but no idea what yr we will get it their has been 4 new houses built here and they are selling lots I dont live in the boonies what is the problem if I were someone important I probably could get it.
that response was 22 days ago still waiting
fishstick,
Thanks for contacting me via email. Still waiting to hear back from my local contacts on your issue. I'll email you back as soon as I do. Thanks.
Joey H
CenturyLink Customer Outreach
Reachout@CenturyLink.com
Not sure if it was you that emailed, but I responded back to someone with your address about 22 days ago with the information I received. Email me at Joey@CenturyLink.com if you need me to resend the info. Thanks.