Not sure what happened inside the kitchen, if they loss my receipt there that is why my order wasn't serve. I already made 3 follow ups for my order and still it wasn't serve yet. Until I saw the manager so I followed up to him also. Its almost more than 30 mins until finally my order has been served. Take note its just a chaofan and it took that long to serve, so disgusting. Another thing I came first before other customers but they are being served first. Such a waste of time, they should advise that my order will took more 30 mins before it will be serve. DISAPPOINTED customer here.