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Chrysler review: False and misleading advertising

S
Author of the review
6:17 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

On 10/06/2023 we found a vehicle advertised by Orlando Chrysler Dodge Jeep Ram. We went through the process for the vehicle to be approved online. We were approved. Went into the dealership and was told the vehicle was strickley cash. They do not have financing for anything under $7000.00. They tried pushing us into a more expensive vehicle. None of this information was on the web site. The loan application was right with the vehicle online. Nothing is stated in the disclaimer they have posted. Went home thought about it and tried calling the manager, Dominic, would not give me his last name and was very rude, stated that was their policy and hung up on me. They say they record their calls so if so you can hear it. I am 72 years old and my family has always been Chrysler dodge owners. NO LONGER. This treatment is totally unacceptable. I have file a complaint with the BBB, Federal Trade Commision, and the Attorney General's office here in Florida. I have photos of the ad and disclaimer statement from online. Dealership address is 4101 W. Colonial Dr. Orlando Fl 32808.

Desired outcome: Their advertising practices corrected, and their bait and switch antics stopped. Business owners like this give Chrysler a bad look.

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  1. Chrysler Contacts

  2. Chrysler phone numbers
    1800 870 714
    1800 870 714
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    1%
    Confidence score
    Australia
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    18%
    Confidence score
    International
    8800 100 8182
    8800 100 8182
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    Russia
    +1 (800) 505-1300
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    Mexico
    +1 (800) 465-2001
    +1 (800) 465-2001
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    50%
    Confidence score
    Iceland
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    Slovakia
    +86 400 650 0118
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    China
    +81 120 300 813
    +81 120 300 813
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    Japan
    +27 102 525 000
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    South Africa
    +82 803 652 470
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    South Korea
    +54 800 333 7070
    +54 800 333 7070
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    Argentina
    +55 800 703 7130
    +55 800 703 7130
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    +56 600 378 7000
    +56 600 378 7000
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    Chile
    +1 (800) 334-9200
    +1 (800) 334-9200
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    800-247-9753
    800-247-9753
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    Customer Service
    More phone numbers
  3. Chrysler emails
  4. Chrysler address
    1000 Chrysler Drive, Auburn Hills, Michigan, 48326, United States
  5. Chrysler social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Chrysler Category
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