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CiCi's Pizza
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www.cicis.com

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1.3 1 Review 310 Complaints
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CiCi's Pizza Complaints 310

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8:40 pm EDT
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CiCi's Pizza Kitten In carrier bottle feed can keep in car

Can't keep kitten in car it is in a carrier and would just be in the booth while we eat . No contact and they refused us service it's 3 weeks old and can't be certified to wear a vest cause of age. It's still bottle feed and has to be fed on demand. I don't feel like it's a food safety concern as it remains in the carrier at all times and stays at the booth while we eat.

Desired outcome: Allow kitten to remain in carrier and let us eat

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12:29 am EDT
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Have been a long time customer to this location and really haven't had any reason to complain, but since the return of indoor dining, everything about the place has been terrible. The staff has very poor social interactions with me and other customers. Staff working the register the speaks and comprehends very little English. Constant repeating or trying to...

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L
9:02 pm EDT

CiCi's Pizza Im a employed that I feel that thay make me do more work and take envisage of me and the other employees

Call me names Juan does it more I feel harassed

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11:30 am EDT
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CiCi's Pizza Rude employee

You have an employee by the name Gene that works at the Ft worth Eastchase store. She is very rude and has a attitude. The pizza there be soggy under the bottom. I've been going there for 10yrs and I see the business going down. There is not a lot to choose from on the buffet nor salad bar. Always new employees never steady same ones.

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7:06 pm EST
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Tonight I wanted to order pizza for the golden globes and thought I would venture out from the actual quality venues that I typically order from. I really wanted a dessert pizza so I decided to order from cicis despite a ridiculous booking fee of $9 that no other establishment has ever asked for. I asked for a side of marinara which I didn't see anywhere...

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2:59 pm EST
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I ordered a supreme pizza with no mushrooms. Extra pepperoni. Picked it up no way I was giving extra pepperoni that I paid for. Looking at the photo you can't tell me that's extra. If that's considered extra you shouldn't charge for it, because looks pretty regular to me. Just think if this was your order that you paid for or your money spent. It was no...

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5:29 pm EST
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On January 22, we went to your location at 792 Eastgate S Dr Cincinnati, OH 45245. The manager tried to take our game cards which totaled $20 for using kids meal coupons. Charged us for pop when we ordered water. Then was talking about us at the counter to another employee which I heard. This manager needs to be removed from any customer service role. I've...

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12:13 pm EST
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I went to CICIs to p/u an order. It was meat lovers with jalapeños. I got it home and realized it didn't have sausage on it. I called and talked to Reece the mgr and he was so rude. I asked him what comes on a meat lovers and he stated sausage, ham and pepperoni. I stated you guys forgot the sausage. He said, we make mistakes (didn't apologize). I said, on...

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2:19 pm EST
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On New Years Eve I was at Cicis Pizza eating. When I went to the Salad Bar (at the time staff made the salad) one of the items I mention to go on my salad was purple onions. The White Male replied "You Won't Be Able To Do Much Kissing Tonight" What a very shrewd, clandestine statement for a homosexuals' to be making to a Normal Man — My self. I told him...

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10:22 pm EDT
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I order three pizza one was not properly cooked and I called To complaint because I ordered over the phone. I spoke to selma and she said being the pizza to view and make another I was like okay so I wait and call to make sure it's ready to pick up and blanca says not ready you never brought the other one and we Are now closed so I tell her so now what she...

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10:21 pm EST

CiCi's Pizza Services. Door Note says ’open till 10pm’

Manager Rene Lopez of Cumming GA Location denies to let me eat at Cicis at 9:10pm 2ndMar-20 and gave me only option to take away. I saw other people were seated and eating. I asked why we are not allowed? She said we need to clean. I said its 50 min. to go and above that there is no mention on door about that. She also denied online hours on google are not valid that says till 11pm. She also said you have to come in store to know we don't allow sit and eat after 9pm. Though the door says open till 10pm. She was rude and not sorry for anything. Very bad experience . It felt i am paying and not getting service. I am huge fan of Cici's but now i will think twice before going there. Specially Cumming location but also other locations. Very disappointing behavior. Eating food at a place that makes me feel discriminated and unwelcomed. It is not good appetite if vibes are not correct. Not acceptable.

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1:24 am EST
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My son and I had lunch at this location today, the restaurant was clean, the staff was very friendly, the food was good and fresh! We were enjoying our lunch when the busboy came by our table and as he was asking if there were dishes he could take he picked a plate that had several slices of pizza on it that we were still eating! When we said we weren't...

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6:41 pm EST
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My name is trena James I came and to cicis pizza off of spring valley Rd and coit Rd I came in around 4:33 I filled out a order that I wanted a fresh zesty ham and cheddar pizza so it took a long time for them to tell me my pizza was ready so I went up there to ask them was my pizza ready and they ask me did I have a number and I said no I just a buzz thing...

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5:26 pm EST
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my name is Christine I turn my application before thankgiving, and I did not hera from them, my name is Miguel and I wan down to ask to speak to the manger and ask about Christine she said we don't hired trangender in are store and she told me get out of her store or she call the cop and Christine come down hear she will be arrest my name I Miguel and please call me about Christine she is my girlfriend? [protected] thank you

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9:01 am EST
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Called in ahead of time for my pizza on the phone and came in and told the teenager girl with glasses and has curly hair that I came to pick up some pizzas that was ordered over the phone and she ignored me till I told her again and she just huffed and puffed and rolled her eyes at me like if I didnt see her. This isnt the first time it happened and I'm...

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2:32 pm EST

CiCi's Pizza hair

It has come to my attention that this site has been scamming people for quite a long time and there has been nothing done about it. This site is a China-based website that markets to Americans. They steal other peoples pictures and videos and they also, made up fake comments to make it seem like they are a legitimate business. But in all actuality the things that they are selling is not whats in the picture. They also provide a fake shipping address so that people are not able to return and get their money back. there are so many complaints on this business that is surprising that he has yet to be shut down this is very disappointing.

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J
8:50 pm EST
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Tuesday November 26, 2019 I was in Cici's pizza with my family and the kids. Everything was going well until I seen that the manager that goes by the name Sean and an employee of a girl with glasses keelyann or keelyan? They both started to give each other googly lovey dubby eyes while she was serving us and it was uncomfortable for me and my family knowing...

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8:36 am EST
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11/3/19 talked to kevin the manager at that location pointing out there was plastic debris in the chicken noodle soup instead of throwing the chicken noodle soup away he started trying to clean it out with a spoon left the same one there and added some more noodles to it my wife and I talked to another employe and she brought it up to he's manager and he...

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4:57 pm EST
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CiCi's Pizza food and cleanliness

The food was cold and old and the business was filthy my family and I cam in to eat and my 2 kids wouldn't tough the cold old pizza so bas9i wasted my money. The only thing tolerable were the drinks the floors were dirty the tables were dirty and the bathrooms were the worst I've ever seen I will never go to this cicis again. We go here once a month and will never return again

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8:37 pm EDT
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On 10/26/2019 approximately 8:55pm I place an order for two cinnamon rolls, I picked them up at 9:15pm. When I reached my destination at 9:25pm I noticed my cinnamon rolls were HARD and had hard balls of cinnamon. I could not take the cinnamon rolls back because they were now closed so I waited until today. I spoke with a manager on the phone and he was not...

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About CiCi's Pizza

Screenshot CiCi's Pizza
CiCi's Pizza is a chain offering an array of pizzas, pastas, salads, and desserts. Known for its buffet-style dining, customers can enjoy a variety of pizza toppings and styles. The service is self-serve, and the atmosphere is casual, catering to families and groups seeking a quick, affordable meal option.
How to file a complaint about CiCi's Pizza?

### How to File a Complaint or Review about CiCi's Pizza on ComplaintsBoard.com

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with CiCi's Pizza in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with CiCi's Pizza. Include key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint or review. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint or review for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about CiCi's Pizza.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint or review on ComplaintsBoard.com.

Follow these steps to effectively file a complaint or review about CiCi's Pizza on ComplaintsBoard.com.

Overview of CiCi's Pizza complaint handling

CiCi's Pizza reviews first appeared on Complaints Board on Oct 27, 2007. The latest review A Mix of Delightful and Average Experiences was posted on May 16, 2024. The latest complaint bad customer service was resolved on Nov 06, 2014. CiCi's Pizza has an average consumer rating of 1 stars from 311 reviews. CiCi's Pizza has resolved 24 complaints.
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  1. CiCi's Pizza Contacts

  2. CiCi's Pizza phone numbers
    +1 (972) 745-4200
    +1 (972) 745-4200
    Click up if you have successfully reached CiCi's Pizza by calling +1 (972) 745-4200 phone number 0 0 users reported that they have successfully reached CiCi's Pizza by calling +1 (972) 745-4200 phone number Click down if you have unsuccessfully reached CiCi's Pizza by calling +1 (972) 745-4200 phone number 0 0 users reported that they have UNsuccessfully reached CiCi's Pizza by calling +1 (972) 745-4200 phone number
  3. CiCi's Pizza emails
  4. CiCi's Pizza address
    1080 W. Bethel Rd., Coppell, Virginia, 75019, United States
  5. CiCi's Pizza social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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